They never refund the deposit and charge every driver for small damages that they never repair. All cars are old,cheap tyre,and always cars have issues.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been with this company for 2 years on and off and everytime , they are swift and reliable when it comes to delivering good customer service. Jeremy , is the best and always has a viable solution for b... Se mer
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I had a great experience with this organisation. There were times where I had issues with the vehicle and they were absolutely quick to put it right. The industry certainly requires more companies tha... Se mer
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Only company I have seen that takes £500 deposit, ottto and Splend take £300 deposit and so do all other companies that I have seen online. Phoned up about vehicle last week lady hung up on me when I... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
London PCO Vehicle Hire for individuals and corporate clients. All our PCO Cars are leased with full PCO insurance for PCO licensed drivers. Private Vehicle Hire.
Kontaktuppgifter
Edgware Road, NW9, London, Storbritannien
- www.pcorent.com
3,2
Medel
26 omdömen
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I have been reading this rewievs and i…
I have been reading this rewievs and i was surprised ......i had twice cars rented for 3 -4 months from them never had any issues .......not with mileage cap not with refund off my deposit .....i have paid always 20 pounds extra for a full waiver which is basicly covers everything for your peace of mind....happy with them no issues at all
13 januari 2020
Omdöme utan inbjudan
Scammers
Pros:
You have something to drive.
Cons:
Very doggy company.
1. They'll charge you for everything. If you get a ticket, extra admin fee. Doesn't matter if you won the challenge.
2. They have very unprofessional service garage who are just messing up your car.
3. If you have a non fault hit & run accident, you'll pay for it.
4. If you have a flat tyre, they won't pay for it.
5. If your tyres are in bad condition, you can't fix it anywhere. You can't go to Kwik fit as you can do it with most other companies. Only on their unprofessional garage.
6. They're messing up with the rent you pay. You can be called to pay more from next week, because they've set the price wrong. Fortunately, the law says, if you gave the wrong price you can't change it.
7. I was asked to do the MOT for the car once. I went there, I did what I had to. After around a month I've got just a text from them to go to do MOT for the car. I haven't even reply to that message as I already had the MOT. I went to their office to do the PCO licence for the car and I've showed them my MOT. Then they've said I have to have a fresh MOT for the PCO. But how do I suppose to know from a single text without explanation?
8. Don't be surprised if you get a car what shouldn't even be on the road. You still gonna get the MOT for it anyway.
9. If you give them a negative review, they will contact and ask you to remove it.
10. My newest problem today. 12/03/2019 I've got banned from Kapten. They have said my vehicle has been disabled due to an outstanding recall. I've checked on the MOT website and its true. I've made an appointment today by myself as these crappy people wont do anything. The Purley Toyota said my car had an appointment for this for today in edgware, but noone has notified me. What a bad company is this. Even if Im not paying the rental fee for this week im still losing money.
This scammer company is definitely zero out of ten.
4 december 2019
Omdöme utan inbjudan
Svar från PCO Rentals
Thank you for your review Karoly, we appreciate all feedback to improve our service but please see points below which are relevant,
Our pricing is very transparent and more than competitive in the industry, pricing is explained up front at the beginning of hire and also on the contract you signed as well as in our Welcome booklet, if you chose not to read what you are signing then we cannot be held responsible,
Our garages are there to help you not hinder, if you had an issue you should have communicated this to us so we could resolve it, our aim is to keep you on the road!
Your accident which I dealt with as claims manager was indeed non fault but as you chose not to take the insurance waiver option at inception of hire you were responsible for the excess as applies to all insurance policies, to date you still have not paid,
As an experienced PCO driver you are well aware of the 6 monthly MOT's and PCO test, we book everything for you and pay to keep you on the road,
I'm sorry you had a bad experience with us, we endeavour to treat our hirer's with the utmost respect and help in any way we can,
Kind regards, Martina
PCO Rentals (Cow Boys) of PCO cars
I recently rented a PCO car (Toyota Prius, 2010 model) from PCO Rentals NW8. The vehicle showed 264,000 miles on the odometer when I took the car. However, as the car had faulty dashboard I had to return the car for repair the very next day. When I got the car back the odometer reading was 284,000 miles. No explanation was given for the increase of almost 20,000 miles.
A week later on 27 August 2019 my rental vehicle developed a catastrophic mechanical failure while I was driving on the M11 motorway. I wasted 30 minutes trying to get help from RAC the recovery company used by PCO Rentals. Fortunately I was a member of The AA who rescued me and recovered the broken vehicle to the recommended garage by PCO Rentals at Kingsbury.
I called them up at 9am sharp the next day and explained everything and they said someone will be in-touch with me regarding replacement vehicle. Even after 48 hours I was not offered a replacement vehicle further more they did not bother to contact me at all.
After I wrote a email letting them know that due to non-availability of replacement vehicle I lost £460 in lost earnings and a further £130 in costs involving taxi fares and recovery costs. I demanded they refund me my deposit of £350 and congestion charge advance of £120. Instead they charged my debit card for £50 without my consent and permission. I requested them to communicate everything in writing instead of telephone calls and they failed to do this as well.
I was lucky that when the vehicle broke down I did not have any passengers with me otherwise they would have suffered with me in a dangerous and inhospitable environment like the hard shoulder of the M11 at midnight in total darkness for almost three hours.
My advice to anyone looking to rent PCO car from PCO Rentals is to think very hard and look for a alternative professional organisation such as SPLEND or similar professional company also in NW8 area.
4 september 2019
Omdöme utan inbjudan
Excellent PCO car hire company
I have been with them about year now(rented Toyota prius) literally I didn't had any issue with them
Now I am selected Nissan leaf rent to buy scheme with them.
Note- Daniella you are simply amazing!!!!!!!!!!
20 augusti 2019
Omdöme utan inbjudan
Svar från PCO Rentals
We are so grateful for your positive feedback on Trustpilot! Delivering a great experience to our customers is one of our top priorities, so it's wonderful to know that we hit the mark with you. Our commitment to providing exceptional service is unwavering, and we're thrilled that you were pleased with your experience. Your kind words mean a lot to us and are extremely motivating for our team. We value your business and can't wait to have the opportunity to serve you again in the future!
the worst dodge company in London
the worst fake company in London, they always pretend that they are good company, but once you signed up, the game will start, you will never get your deposit, they will tell you no problem if you have dent on their car but later you will see it, how dangerous they are, and also they don't treat their customers the same, in the first they will tell you darling in order to signup but later they will start to act an usual things
12 juni 2019
Omdöme utan inbjudan
Thanks Martin
Thanks Martin! You are an absolute champion. Saved my life this week! Very helpfull, just be nice and they will go out of their way to help you. Aditional thx to Martina Daniella and John.
9 maj 2019
Omdöme utan inbjudan
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