I forgot to book a Childs free ticket for Womad 2027 in my excitement to get Adult tickets. The FIXR representative sorted this problem out within minutes - which was most appreciated...
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A misunderstanding when we booked the Farm-Fest event, which we only realised when we checked our back account. Expecting a nightmare to resolve our issue of one ticket to many but the service we... Se mer
Företaget har svarat
Following the sad passing of our dear friend, I contacted them to see if we could transfer Tony‘s ticket to me so that I could refund his family the cost of the ticket! Throughout the correspondence... Se mer
Företaget har svarat
I had sent 2 emails with my query with no answer so I decided to call. Amelia connected with me and sorted my query out in no time. So glad I called. Her customer service was fantastic.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co.
Kontaktuppgifter
Cameo House, 11 Bear Street, WC2H 7AS, London, Storbritannien
- 020 3700 0610
- team@fixr.co
- fixr.co
4,3
Utmärkt
663 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I got a super fast response to a…
I got a super fast response to a stressful situation and was helped by a human being!
25 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so pleased we could provide a fast response to help with your stressful situation.
It is great to know you appreciated the human touch from our support team.
We appreciate the feedback. If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Had a query re my tickets on App so…
Had a query re my tickets on App so emailed customer services . Very fast response which answered my query .
Very impressed
25 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so pleased to hear your query was answered quickly and effectively.
It is great to know you were impressed with our app support and service. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
They respond to queries asap
They respond to queries asap, they also communicated clearly and assisted me with an issue I had.
25 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so pleased to hear that your query was handled quickly and with clear communication.
It is great to know our team provided the assistance you needed to get your issue resolved.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Prompt response to an issue - good customer service
Booked tickets for a Christmas event through FIXR. Very easy operation with tickets landing by email immediately after purchase. Had a small issue with my booking which FIXR replied to very promptly, even though my query was really one for the event organiser rather than the ticketing agent,
23 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so glad we could assist with your booking and provide a prompt response.
It is great to know that you found the process easy and that the team went above and beyond to help with your query.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
I had an issue with a failed transfer…
I had an issue with a failed transfer ticket process and had to get in touch with the support team and they were very helpful. They were able to help me get the ticket that was lost in the process. Now I have all my tickets and excited to attend the event. The agents that helped me were so kind, patient and helpful. I’m pretty happy with their customer service. Once again, thank you so much.
19 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so pleased to hear that our team was able to recover your lost ticket and provide kind, patient support.
It is wonderful to know you are all set for your event and happy with the customer service experience.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Excellent service from Tremaine
Excellent service from Tremaine at FIXR. Couldnt have been more helpful. Thanks so much - really looking forward to Farmfest 2026 complete with our two little doggies! Nick
24 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so glad we could assist with your booking and provide a prompt response.
It is great to know that you found the process easy and that the team went above and beyond to help with your query.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Tramaine was very helpful and sorted my…
Tramaine was very helpful and sorted my query out efficiently.
17 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review! We are so pleased to hear your query was handled efficiently.
It is great to know our team provided helpful support to get everything sorted. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Quick response
Quick response to my query and easy to purchase tickets
17 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for the review!
We are so pleased to hear that your query was handled quickly and that you found the ticket purchase process easy.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Prompt response and resolution
I had an issue with the app not functioning correctly and logged a ticket. with prompt response I was told the issue had been fixed and to try the app again. Problem solved.
16 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
thank you for the review! We are so pleased to hear the app issue was resolved quickly for you.
It is great to know our team provided a prompt response and got you back up and running. We appreciate the feedback!
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Paid for tickets to an event
Paid for tickets to an event, but didn't receive them,or confirmation that they had been paid for, I had proof of my purchase, and contacted fixr, they dealt with this swiftly and in a friendly manner, and the situation was resolved.
13 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the issue with your tickets was resolved quickly and that our team was able to assist you in a friendly and efficient manner. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
So helpful
So helpful! I was a bit of a clutz and gave the wrong email for a confirmation of a ticket and the team were so so helpful!
27 februari 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the issue with your confirmation email was resolved smoothly and that our team was able to assist you helpfully throughout. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Excellent service
I made a mistake with my booking and they rectified it without question. I can highly recommend this company.
12 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your booking issue was resolved quickly and smoothly. We truly appreciate your kind feedback and recommendation.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
I lost my tickets
I lost my tickets, and they were promt and very patient helping me find them.
10/10 recommend.
16 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that our team was able to assist you in locating your tickets and that the process was handled promptly and patiently. We truly appreciate your kind feedback and recommendation.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Luke Combs tickets.
I made a big mistake and it was rectified by a great team.
16 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your issue was resolved smoothly and that our team was able to assist you quickly. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
SCAMMERS!!!
21 februari 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and would like to look into this for you.
We're happy to help resolve any issues, so please could you share the email address you used to contact us? This will allow us to investigate further and assist you as quickly as possible.
We look forward to hearing from you.
Best Regards,
Team FIXR
Really great experience
Really great experience, very quick response to my query, very helpful and knowledgeable… all in all a great experience!!
11 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your query was handled quickly and that our team was helpful and knowledgeable. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that the process was quick and personable. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Helpful staff
Helpful staff - Hayley Ann was quick to issue my refund when i duplicated my purchase.
11 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your refund was processed quickly and smoothly. We truly appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Very helpful team
What a helpful team , they respond as soon as possible and they make sure they give u full information
I really love it
Thank u for ur help
11 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that our team was able to respond quickly and provide you with all the information you needed. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Had a query around some tickets…
Had a query around some tickets purchased and was helped very quickly with helpful advice, good customer service on display
11 mars 2026
Omdöme utan inbjudan
Svar från FIXR
Hi there,
Thank you for your review! We're so glad to hear that you had a positive experience with our support team.
We're happy to hear that your query was handled quickly and that you received helpful advice. We appreciate your kind feedback.
If you need anything else in the future, don’t hesitate to reach out!
Best Regards,
Team FIXR
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.