Struggled to find somewhere to send my MacBook Air. Found this company and everything has gone like clockwork - ordered a new screen and paid on the Sunday - item collected by my postman on the monda... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was very good with prompt, helpful response to phone calls. My screen was replaced in a couple of days using what I understand was a second hand screen in good condition. The drawbac... Se mer
Had a replacement screen on my watch, superb service all round. Great communication throughout, very reasonable pricing and very quick turn around time. Would highly recommend watch is as good as new.... Se mer
Excellent service, fixed my broken iPad Air screen in less than 1 working day! As far as I searched online, these guys were the only ones that could do glass-only replacement for my model, instead of... Se mer
Företagsinformation
Skrivet av företaget
"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."
Kontaktuppgifter
23 whitechapel road, E1 1DU, London, Storbritannien
- 020 8064 2362
- info@fixmybrokenscreen.co.uk
- fixmybrokenscreen.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and communication…
Excellent service and communication with fast turnaround for repair to my MacBook Pro would not use anyone else
Riffy was most welcoming and ensured a…
Riffy was most welcoming and ensured a rapid repair of my I watch(apple) on learning that I was to leave london in 24hours.
Kept me informed
Kept me informed
Got my item collected and delivered safely
Very happy
I found it very easy to book my iPad…
I found it very easy to book my iPad for screen repair. The worst part was finding a good packaging to send it off! The beautifully repaired iPad was back in a couple of days. The screen broke because it was dropped on a corner and the corner was dented and has been fixed really well. Thank you.
Very highly recommended
This company actually delivers 100% on what it promises. The whole process of the on-line booking of an Apple Watch battery replacement to sending it off just before the weekend and having it back in my possession the following Tuesday was first class. Communications about the progress of the repair and its return journey were excellent. I am not easy to impress but in this instance I am in awe!
Great experience with a solid company
Great experience with a solid company. The quality of service and timing were excellent. I appreciate companies that focus more on getting the job done properly than on online promotion. I will definitely use their services again in the future.
Fixed my broken MacBook screen in no…
Fixed my broken MacBook screen in no time at all, I would highly recommend.
Quick fix and reasonable price
Quick fix and reasonable price. Will use again at these prices.
Very pleased with the whole service…
Very pleased with the whole service from placing my request to the item being denoted back to me.
Very reasonable pricing for an Apple product repair.
Very good clear instructions and was keep in formed all all times of the repair.
Long delay and terrible communication
Whilst the repair was eventually successful, really a difficult experience here.
Promised a 2-3 day turnaround. Posted my MacBook on Wednesday, and by Saturday I'd had no update so I phoned in. Rather unhelpfully, got told the device had liquid damage, and I needed to approve the repair attempt. I asked what the fee would be if the repair was unsuccessful, but had to wait until Monday to speak to a manager to find out their processing fee.
Monday comes around, no call, so I phone in again. Find out the processing fee, approved the repair.
By the end of the week, I've phoned again (still no contact from them), they tried the repair but the part was defective. They had no more in stock, and had to wait until Thursday for a new part delivery (now over 2 weeks since I posted the device in).
By the following Friday, I phoned AGAIN (no contact, still), to find out the part was delayed until Friday, and they were fixing and posting it back to me on Monday.
Tuesday comes around, now 2 weeks and 6 days since I posted the device, and thankfully it arrived, working.
Saying that, the device was covered in adhesive residue, and took a good hour or so to clean it up.
Pretty appalling service for nearly £500. Granted it was £300 less than Apple quoted, but I would've happily paid that for the communication and time saved.
Apple Watch battery replacement Super…
Apple Watch battery replacement Super easy and straightforward to book, they received it Monday and I had it back Wednesday, brilliant communication, updates and service, would definitely recommend 🌟
Screen broke two months after purchase…
Screen broke two months after purchase and they're not honouring the warranty instead saying that it was my fault it broke. They offered to replace the screen again for a fee... this doesn't sound like they actually care about customer service but only about making money. Do not buy from them.
iPad Pro 12.9 Screen Replacement
I recently had my iPad screen replaced and I’m very happy with the results. The screen looks brand new, touch responsiveness is perfect, and everything works exactly as it should. The repair was done quickly and professionally, and the price was fair for the quality of work. I’d definitely recommend this service to anyone needing an iPad screen replacement.
This place is amazing and the person I…
This place is amazing and the person I was served by, Riffy was excellent! The service was prompt, affordable and good quality. Cheaper than anywhere else I could find and took great care of my device. Definitely come here if you have any issues. All the other places I went to tried to charge me almost 4 times the price of what they charged here, I really appreciate them being so fair and transparent with their pricing. Could not recommend more. Even offered to tip and he turned it down.
Highly recommended
Fast. Great communication. Easy to arrange. Good value. Would definitely use this company again. iPad Pro 2017 given a new lease of life with a new battery.
The Don-Dada of Mac repairs
In a sea of faceless and impersonal repair shops, this place is a beacon of hope. I couldn't speak more highly of these guys. I had a broken LCD on my macbook pro 16" and was being quoted upwards of £800 for a fix with days of turnaround time. They managed to do it for a fraction of the price in a matter of hours. The staff were so helpful along every step of the process and extremely friendly, happy to explain any question I had and talk me through the process. If your ting is mashup these are the people to go to no doubt about it. 11/10
Quick service
Quick service - excellent communication
My watch wasn’t working - now it is with a new battery
Absolutely key to their every word
Absolutely key to their every word , best service I have had quick reply’s always contactable by phone , friendly very helpful staff , I highly recommend
Great experience.
Great experience.
This is my 2nd time using this company and I can not fault them. I took my cracked iPad screen in on Monday morning and it was fixed and sent back to me on Tuesday morning. Excellent company and very happy customer.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








