I ordered a loungefly backpack. By the time I received my order over a month later, they had switched the listing info to a random Funko pop. I had a screenshot and email showing my original order inf... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Se mer
This is a scam site. They promised to deliver within 4 weeks and then extended for 4 more weeks with product they dont even have and when I cancelled (which they always push buyer to do that next to... Se mer
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Se mer
Företaget har svarat
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
cancellation fee if you cancel an out of stock order
They kept saying the product was out of stock, so after 2 month I decided to cancel the order, and was charged £5 which I can't see this charge listed in the cancellation section anywhere. At least I got some of my money back which is better than a lot of reviews.
I'm happy with my order as the goods…
I'm happy with my order as the goods are original and good products. The product arrived on time as promised.
Very good experience with this site.
Hacked I LOST £1000 DO NOT USE IT SAID…
Hacked I LOST £1000 DO NOT USE IT SAID PROCESSING PAYMENT £1000 WHEN THE BOOK COST £9.99!!!!
Ordered a kath Kidston Christmas…they're a scam
Ordered a kath Kidston Christmas Journal on August 4th 2021. £19.99. Had email in september advising would be a couple of week late. Oct 5th - email advising out of stock and could have refund followed by email 30 mins later saying they'd credited it to their fishpond account and no refund coming. Have emailed them - no response. Don't order from this company - they're a scam!! Will never use them again and or recommend them. Where is my money please!!!!
Refused to cancel the order
Paid for a book supposedly in stock but delivery turned out to be more than one month away. Needed to cancel because I needed the book for work before then. Tried the cancellation on the website which didn't work. Emailed customer services to ask them to do it. No reply to repeated emails. They billed me and now I have the book. No idea what I do now - this company clearly doesn't care about it's reputation and no doubt will change their name when it's sufficiently toxic. Getting away with it while they can.
Ordered a dvd
Ordered a dvd
Never arrived
Couldn't provide any tracking
Said couldn't refund credit card, haven't refunded via PayPal like they said
Still waiting for refund
Joke company and clearly a scam
2 missing books
2 missing books, followed up with somebody in Findpond called Jaiko and no updates. Not gonna buy from them
We loved the book and it arrived in a…
We loved the book and it arrived in a timely manner.
Never received item
I have ordered a product I have not received it wasctold they couldn't trace the tracking or where the item was and I want a refund but have had no reply from my emails I'm not impressed and I want my money back
Great products Great shipping
GREAT!!!
The Vincent Van Gogh bust is Wonderful!
It came UNDAMAGED and very quick.
Thankyou very much. I am very satisfied with the quality and the detailing.
Sincerely, D. Marrhall
Service & product great
Service & product great. Could have used some hints on installation.
Shall recommend as well as buy again when and if necessary.
My order was processed and shipped in…
My order was processed and shipped in record time. I was impressed.
My book arrived in a timely manner and…
My book arrived in a timely manner and was in excellent condition.
Happy with my purchase
They had a book I wanted in stock and it came pretty fast considering it shipped from Australia. The book came in good condition. I would order from here again.
Perfect Transaction
Ordering was seamless and shipping was fast and item was in perfect shape.
Thank you
Thank you
Product arrived in promised condition, and surprised me by doing so slightly ahead of schedule.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








