Finance One Omdömen 

900
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

When trying to obtain the loan the goal posts kept on changing, but due to my circumstances I didn't have a choice. Then when I tried to pay out the loan I had issues. I spoke with a team m... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it. I am simply leaving this review for Alana who literally made my day today. I would p... Se mer

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Betygsatt 5 av 5 stjärnor

My name is Craig Brogden back in 2014. My wife and I had a bad credit score due to losing money in the gfc we lost everything bill fell behind and our credit score went right down in 2014 who tried to... Se mer

Betygsatt 5 av 5 stjärnor

I have to add a review! Brilliant finance services! I have a car loan with Finance One - I am incredibly grateful for all who have assisted me - it’s an exciting time! They celebrate with you! I... Se mer

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Företagsinformation

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 139719903

  1. Finansiellt institut
  2. också i
  3. Billån och finansiering
  4. Finansiella tjänster

Skrivet av företaget

Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians

Skrivet av företaget


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

900 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(900)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Don't finance with finance one

Don't finance with finance one. Extremely bad decision. Car loan was $19,000. They've pushed my payments back almost every fortnight, bouncing it back every time. Then they jack it up to $30k owing. Which is ridiculous. I've paid over $14k in one year with extra payments. They say I've paid $12k. I asked for 3 years. They gave me 5. Interest rate is 28%. DO NOT FINANCE WITH FIANCE ONE. They're scammers. And if I want to pay outright for the car. I've still got to pay $15k HAHAHAHA. They're unbelievable. I will be taking them to court.

4 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Advertise car loans for people with…

Advertise car loans for people with difficult circumstances, however I have contacted them twice and on both occasions have not been able to assist.

Unfortunately they don’t go through your personal circumstances with you, they just process the application as if you have a high score credit rating.

8 augusti 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Brett, thank you for your feedback.  Whilst we do assess each application on its own merit, we are unable to assist everyone.  If your circumstances change, please feel free to reach out to us again.

Betygsatt 5 av 5 stjärnor

So helpful when times are tough

So helpful when times are tough, excellent customer service.always try to help the best way.thanks.

19 juli 2024
Logotyp för Finance One

Svar från Finance One

Hi Dave, thank you for the review! We are glad to hear that you had a positive experience!

Betygsatt 1 av 5 stjärnor

Warning Predatory Lender

The Broker offered a loan via This mob of 5 to 7 years (I chose Five at 17%) on the day of signing literally as the signing was about to occur the Term got dropped to 4 years and the interest Jacked up to 25%. I believe this is because I stated I was likely to pay slightly higher than requested to get ahead of the loan. Broker blames finance company - Finance Company blames Broker - 0 Accountability as the equipment was ordered I had no choice but to proceed with the loan. Go to AFCA if you have issues. Also, no portal to view the status of your loan. Extremely poor Service no statement of account

17 juni 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi HOT with Matty, Thanks for taking the time to write a review and for providing your feedback. We are always trying to improve our business and would love the opportunity to discuss your concerns further. Unfortunately, we cannot seem to find your contact details, Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch.

Betygsatt 5 av 5 stjärnor

Lent to me when everyone else said no

Lent to me when everyone else said no. A few of the consultants seemed to struggle a bit - maybe just new, but Grace was brilliant. Best person I dealt with at any lender.

12 juli 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Mark, Grace is a valued Finance One team member, we are glad to hear that you had a positive experience!

Betygsatt 1 av 5 stjärnor

If I could give no stars I would

If I could give no stars I would
Suffer from health issues and even told them they don’t note anything they don’t offer hard ship. I’m a small business and these bloody people try and ruin and break you with threats
Tanya lied to me stating to pay half my over due amount and continue on current payment plan than lies saying she never said that once I paid the money. Kellie is also a heartless person with no remorse I hope this company gets investigated ACA here I come

18 juni 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi April, after checking in with our Team it appears that we are currently working with you to help with your current situation. We are always willing to assist our customers when they are faced with difficulties and we will continue to reach out to you, to see how you are going.

Betygsatt 1 av 5 stjärnor

If you want health issues

If you want health issues, and want to die quickly with mental stress this is the right company to take loans and suffer your whole life. No empathy towards the customers just blood sucking company taking advantage of your situation. Even though you contact them in time they emotionally black mail you and ruin your credit history inspite paying the amount which mentally kills you. They mislead you advising pay the default amount and you shouldn’t be having any issues with taking credit from other providers, which isn’t true hence don’t fall a prey to their cheap tactics. I am psychologically going through a very hard time with their cheap and demeaning way they took my money and false promises.

12 juni 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Ramesh, as we have previously provided, we are sorry to hear that you are not happy with your loan and your default. Finance One takes its obligations under The Privacy Act very seriously and note that any adverse information that may have been listed against you has been done so in accordance with the relevant guidelines. If you need further clarification around these guidelines, please feel free to contact our office on 1800 346 663 so we may further clarify.

Betygsatt 1 av 5 stjärnor

Vultures and rip offs

They prey on the less fortunate and support car yards that sell dodgy vehicles and show no remorse or liability for supporting these dodgy sellers. They threaten when you complain.

15 maj 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Mark, thank you for taking the time to right a review. Unfortunately, we are unable to identify you within our client database. Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch regarding your concerns.

Betygsatt 1 av 5 stjärnor

I found this company to be absolutely…

I found this company to be absolutely ruthless. In times i’ll financial and health hardship as a result of spinal surgery Leaving me incapacitated to pay $610 per week loan repayments!
I was just thinking a reduction to $1250 per month instead $2500, he told me to go bankrupt or to sell my own vehicle to pay them. Somebody on a disability pension being exposed to the intimidation and threatening behaviour from the collections department. It’s horrific.
An experience I will find difficult to get over. He has implied in his email he’s coming for me! Disgusting treatment!

Steer clear of this company!

10 maj 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Corrine, after checking in with our Team it appears that we are currently working with you to help with your current situation. We are always willing to assist our customers when they are faced with difficulties and we will continue to reach out to you, to see how you are going.

Betygsatt 4 av 5 stjärnor

Incredible service from Alana

I've had my run ins with the company itself and have had trouble getting my concerns addressed when I needed it.
I am simply leaving this review for Alana who literally made my day today. I would put 5 stars if it didn't mean boosting the companies star rating.
Alana alone has made my experience much better and lifted a huge weight off my shoulders today. I am grateful for her instant support and thank you for not judging and mistreating me like some others have in the past.

26 mars 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Lauren. We are sorry to hear about your experiences. Our team is always committed to providing exceptional services and would love the opportunity to chat with you again and take any feedback in which you would be willing to provide. Although we certainly appreciate the feedback in relation to Alana. Unfortunately, we cannot seem to find your contact details, Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch.

Betygsatt 5 av 5 stjärnor

Outstanding service that exceed all expectations

I recently had the pleasure of utilising Finance One and I am absolutely thrilled to share my experience. From start to finish, the level of service I received was nothing short of outstanding.

Oliver and the team at Finance One were incredibly professional, knowledgeable, and attentive. They took the time to understand my needs and provided me with personalised solutions that exceeded my expectations.

Their expertise and attention to detail truly set them apart from other similar services.

Not only did they deliver on their promises, but they went above and beyond to ensure my satisfaction.

Communication was prompt and clear throughout the process, and any questions or concerns I had were addressed with utmost care and professionalism. Their dedication to customer service was evident and I couldn't be happier with the end result.

Overall, my experience with Oliver was nothing short of exceptional.
I wholeheartedly recommend Finance One to anyone in need of their expertise.

Thank you for surpassing my expectations and for providing a service that truly stands out from the rest!

12 januari 2024
Omdöme utan inbjudan
Logotyp för Finance One

Svar från Finance One

Hi Ummee, thank you for your 5 star review! Oliver is a valued Finance One team member, we are glad to hear that you had a positive experience!

Betygsatt 5 av 5 stjärnor

Hard times, Great help…

After hitting a point of financial struggle, Alex made it really easy to break down my loan repayments for a period we both agreed on to help me out in my current situation. It was quick and really easy to do. And has given me a peace of mind in hard times. Thank you Alex, thank you to the Finance1 team in general. Great bunch and always there to try to help

9 januari 2024
Logotyp för Finance One

Svar från Finance One

Hi Scott, thank you for your 5 star review! Alex is a valued Finance One team member, we are glad to hear that you had a positive experience!

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