This company truly made the process look simple! After the initial application there were no overwhelming requests for a multitude of extra documents. Each request was for one specific item. The uploa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jacaranda Finance saved me when my car needed major repairs. The application process was so easy. I completed the application whilst putting on the laundry and it was processed so fast and the money w... Se mer
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So I was happy the only thing was first applying it took a couple of days from not hearing anything but then there was a quick response but overall it was hassle free and funds into bank was so quick
Dear Jacaranda team, I would like to thank you for the effortless experience with your service in providing me with quick emergency money that l required. The questions are easy and straightf... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Jacaranda Finance is an Australian owned digital finance company. Jacaranda is a worthy alternative to traditional fund providers, and helps Australians get on with their lives when an unexpected cost arises. We understand that when you need money, you need it now. Traditional lenders take too long to get back to you and request a mountain of paperwork. Modern day lenders give you a quick decision, but not always the decision you were after due to their unnecessarily tight lending criteria and loan processing methods. That’s where we are different; we take the positives out of traditional and modern day lending to approve more loans quicker.
Kontaktuppgifter
PO Box 370, Indooroopilly, 4068, Brisbane, Australien
- 1300189823
- info@jacarandafinance.com.au
- jacarandafinance.com.au
4,5
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am thankful as you reviewed all the…
I am thankful as you reviewed all the data professionally and trusted my verbal explanation towards any queries.
28 september 2026
Omdöme utan inbjudan
So I was happy the only thing was first…
So I was happy the only thing was first applying it took a couple of days from not hearing anything but then there was a quick response but overall it was hassle free and funds into bank was so quick
20 september 2026
Omdöme utan inbjudan
If I could give no stars I would
If I could give no stars I would. I have had numerous loans through this company at least 6.now I try again and the answer is no. I thought I could rely on this company as I have always paid my loans out early. Very dissapointed in the service not to mention putting up a 20,000 car for a small loan of 5000. But will take my buisness elsewhere to someone who appreciates its customers better.
18 september 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We understand why this outcome feels disappointing, Julie, especially when it wasn’t what you expected. At Jacaranda Finance, each new application is assessed on the customer’s current circumstances and lending criteria at the time, so a previous lending relationship doesn’t guarantee approval of a new application. We’d be happy to discuss your experience privately and provide more information about the process if you contact us at hello@jacarandafinance.com.au.
Very highly recommended save me from…
Very highly recommended save me from debt and easy to communicate them very helpful. Thank you so much 💓
16 september 2026
Omdöme utan inbjudan
Jordan was really good and help me alot…
Jordan was really good and help me alot and was just really good to work with
11 september 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks, Trevor. It’s great to hear Jordan was so helpful and good to work with. Clear, supportive communication is an important part of the Jacaranda Finance experience, so we’re glad Jordan made that come through for you.
So simple. So good
So easy, so comprehensive and I felt like a real person rather than just a number. Highly recommend
2 september 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks for sharing this, Rachel. It’s great to hear the process felt straightforward, thorough and personal. Jacaranda Finance keeps communication clear and explains what’s needed along the way, so we’re pleased that helped you feel supported rather than treated like a number.
The process was really quick and…
The process was really quick and straightforward, I was surprised. I'm very happy I found out about Jacaranda Finance. You guys are the best! 🙏🏼🙌🏼.
2 september 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks, James. It’s great to hear the process felt quick and straightforward, especially when you weren’t expecting it. Jacaranda Finance keeps each step clear so customers know what’s needed and what happens next, and we’re glad that made your experience such a positive one.
Earn 90k per year as well as additional…
Earn 90k per year as well as additional income from investments, provide BMW as collatoral and still decline loan. This company is complete nonsense.
1 september 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We understand how frustrating it can be when an application isn’t approved, particularly when you expected a different outcome. Jacaranda Finance assesses each application against responsible lending requirements and our lending criteria, considering the broader financial picture, including current income, spending and repayment history. Income or providing security doesn’t determine an outcome on its own, and an application can’t be approved where the overall assessment doesn’t meet our lending requirements. We appreciate you taking the time to share your experience.
I’m genuinely grateful for their help…
I’m genuinely grateful for their help and highly recommend them to anyone seeking a lender who combines expertise with empathy. Their communication was consistently prompt, respectful, and supportive, making the entire process smooth and stress‑free. It’s clear they value long‑term relationships over quick transactions, and that integrity shows in how they treat their clients.
29 augusti 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks for sharing this, Rosanna. It’s great to hear the communication felt prompt, respectful and supportive, and that this helped make the process smooth and stress-free. Jacaranda Finance explains what’s needed and what happens next so customers can move through each step with more clarity, and we’re glad that came through in your experience.
Fast, uncomplicated and fair
This company truly made the process look simple! After the initial application there were no overwhelming requests for a multitude of extra documents. Each request was for one specific item. The uploads were super plain and simple and the approval came quickly. Best of all the interest rate is fair. And after the final approval the funds were released within seconds! Great company to deal with!
26 augusti 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks for sharing this, Lezel. It’s great to hear that each request felt clear and manageable, the uploads were straightforward and the process moved quickly for you. Jacaranda Finance explains what’s needed at each step so customers can understand what to provide and what happens next, and we’re glad that helped make your experience such a positive one.
Jacaranda Finance saved me when my car…
Jacaranda Finance saved me when my car needed major repairs. The application process was so easy. I completed the application whilst putting on the laundry and it was processed so fast and the money was in my account in no time at all! I highly recommend Jacaranda Finance to anyone who needs help fast! Thank you Jacaranda Finance.
14 augusti 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We can't thank you enough for leaving us this fantastic review! Your kind words inspire us to strive for excellence in our services every day. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for choosing us!
Easy quick and efficient service
Easy quick and efficient service, highly recommend
11 augusti 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We’re absolutely thrilled by your positive feedback! Your satisfaction motivates us to keep improving our services. We genuinely appreciate your support and are always here if you need any help!
Very quick and convenient service
Very quick and convenient service, I received great help, thank you so much.
28 juli 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Wow, thank you for the glowing review! We’re delighted to hear that we met your expectations. Your satisfaction is our top priority, and we look forward to helping you again in the future!
It was a simple and quick process and…
It was a simple and quick process and the person on the other end of the phone was clear and helpful.
22 juli 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thank you so much for the awesome review! We’re glad you found our service smooth and hassle-free, that’s exactly what we aim for. We know your time is valuable, and we look forward to helping you again whenever you need us!
Jacaranda finance 16th July 2026
Jacaranda finance 16th July 2026
All sorted very quickly easy application and money in the bank within a couple of hours from the beginning of application.
16 juli 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thanks for taking the time to leave us such an awesome review! We’re always working to make our services the best they can be, and we’re glad we could help!
I had great experience with Jacanranda…
I had great experience with Jacanranda Finance. The application process was very quick and easy and the approval was fast. Everything was explained clearly with no hassle. I highly recommend Jacaranda finance to anyone that’s looking for a reliable lending service. Thank you for the excellent service.
9 juli 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We’re absolutely thrilled by your positive feedback! Your satisfaction motivates us to keep improving our services. We genuinely appreciate your support and are always here if you need any help!
I wouldnt take another loan out with…
I wouldnt take another loan out with these guys if you paid me to do it.
Very disappointed and certainly will not be using again. You just lost my business.
19 juni 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
We're sorry to hear about your recent experience with us, your satisfaction is our priority, and I'd like to find a better solution for
you. Feel free to reach out to us directly at 1300 189 823 or
feedback@jacarandafinance.com.au, and we’ll investigate this situation.
I would be very careful using this…
I would be very careful using this company you can be a customer for years have paid off a number of loans and still reject because you made a complaint to them about the service you received. And will change stories if you call different times. Just so people know 10k loan 4k interest keep that in mind
16 april 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
Thank you for taking the time to share your feedback. We're sorry to hear you're disappointed with your experience.
Jacaranda Finance is transparent about our interest rates, fees and charges. Our current interest rate ranges and fee schedule are publicly available to anyone on our Interest Rates & Fees page: https://www.jacarandafinance.com.au/interest-rates-and-fees/
This information is provided throughout the application process so customers can make an informed decision before proceeding. Before a customer accepts a loan contract, we clearly disclose the applicable interest rate, all fees and charges, repayment amounts, and the total amount repayable. Customers are welcome to repay their loan early. Jacaranda Finance does not charge early repayment fees.
As this is a public forum, we can't discuss the details of an individual account. If you'd like us to review your concerns further, please contact our Customer Care team at https://www.jacarandafinance.com.au/contact-us/, and we'll be happy to assist.
I found the service to be fast and…
I found the service to be fast and efficient for approval, customer service. I would recommend them to anyone
Overall very helpful and happy with this service
11 april 2026
Omdöme utan inbjudan
Svar från Jacaranda Finance
You just made our day! 🙌 Thank you for the awesome review. We’re thrilled to hear you had such a great experience with us. We’re all about making life easier for our customers, and it’s amazing to see that reflected in your feedback. If you ever need anything else, we’ve got your back!
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