Eyesec Omdömen 1 662

Installation guys polite, helpful and excellent service

Jamie and his apprentice Calvin came to remove my ancient burglar alarm, and fit an Eyesec modern wireless system . They were both friendly, professional and hard working, and did a superb job. Jamie then taught me thoroughly how to work my new burglar alarm system by explaining and showing me how it works. Eyesec had already fitted me 3 CCTV cameras previously, and I highly recommend this Company.

Installation completed efficiently. Martin was very helpful, friendly and tidied up and left no mess.

Good services
Always helpful and couldn’t ask for more. Nothing too much trouble great service and very efficient

A very efficient and professional job carried out by Martin and Declan for EYESEC . Polite, informative and friendly at all times. Leaving us very happy with the security cameras and very happy with the job done.

The gentleman that upgraded my cameras did it with no questions and worked and stayed until both cameras picked up what the old did.

Great work by the fitter, with tidy fitting. Explained how to operate and view each camera.

The engineer was happy and friendly and very efficient. He cleaned up after he finished and explained all the workings of the new system.

We are very happy with the service we received. The security alarm was fitted efficiently and without disruption. The engineer explained in detail how to use the key fobs and code pad.

Everything from the sales team to the gentleman fitter so very expert at what they do and I'm so very grateful for such a fantastic service

Martin the fitter was here at the time he said he would be he introduced himself and showed his identity badge was very polite cleaned up after himself showed us how the system worked job well done

Professional service from start to finish.

Our fitter was very friendly, cleaned up after himself, and explained everything clearly.

Really mixed experience if I’m honest.

Positives
* Nice salesman and a 15% discount on the list price if you committed to purchase on the day he visited.
*Speed of initial installation
*Overall responsiveness of IT when there are issues (of which there are many….)

Negatives
*System just doesn’t seem to be able to work fully - we’ve had to have a bigger DVR fitted as the initial one meant the cameras weren’t working properly. Since that was fitted we’ve honestly had four days of a nightmare - the cameras now go off at birds, each other and nothing at all.

Whilst I appreciate the company’s various efforts to try and resolve this if I’m honest I’m losing faith in the system altogether at this point. It’s just too stressful having lights flashing all the time, notifications pinging on your phone twenty or thirty times a day and I wouldn’t go through the experience again knowing what I know now.

The whole experience from initial discussion to installation went incredibly smoothly. Their staff advised us on the product required without being too pushy. We are very happy with our system and would recommend it to anyone.

Very efficient & done without any problems
Would recommend your company.

17/02/26....The consulting engineer arrived on time for the appointment and was able answer all our questions plus give helpful advice. There was no sales pressure, we were given price options and left to choose one that suited our needs. Installation was arranged and carried out in a couple of days. The Engineer was thorough and very careful to explain all aspects of the equipment so we knew how to access all functions easily. Great Service and good value for a top notch perimeter security system. Highly recommended!!!

Rep was helpful and genuine. Surveyor and fitter worked well. Clean and tidy, good workmanship

A very good installation. All tidied up afterwards. Went through the functionality and how to amended the system as required.