EweMove Sales & Lettings Omdömen 

With a family and all the responsibilities that come with it, Graham made this entire process feel effortless. He was not only professional and punctual, but his quick responses—even outside regular hours—gave us so much peace of mind. Honestly, balancing our family life while moving was a breeze thanks to him. It’s been a truly fantastic experience, and we’re grateful for his dedication.

If you are looking for extremely poor customer service, Ewemove definitely meets your expectations.
Over the course of three years, I faced serious and ongoing issues, including major leaks, broken appliances, faulty windows, and excessive delays in repairs — some of which remained unresolved for an unreasonably long time. For example, you might not believe it, but the window was broken. I sent multiple emails, they came to inspect it, even took measurements, and yet after three years, when we left the property, the window was still broken.
Communication was consistently unreliable. Emails and calls were frequently ignored, and once rent was paid, tenant concerns did not appear to be a priority. I was also repeatedly given conflicting and misleading information about whether and how the landlord had been contacted, which created confusion and undermined trust.
After three years, I eventually spoke directly with the landlord, who stated that they had not been informed about several of these issues. This directly contradicted what I had earlier been told by the agency, where I was informed that the landlord was aware and had declined to act.
This did not seem to be an isolated issue with one individual; rather, it reflected a wider pattern, including after the transition from Salisbury to Winchester. After seeing this kind of behavior and service, it became very clear to me why the Salisbury branch was closed.
Regarding the return of my deposit, despite speaking with James before handing over the property and clearly asking that, at the very least, this be handled properly and on time, more than three weeks passed after checkout. During this period, I sent multiple follow-up emails and chased the matter, yet received no response.
It was only after I stated that I would take legal action that the deposit was returned within a matter of hours. Apparently, what should have been a simple click was treated like rocket science — somehow taking three weeks to complete. Working with them has truly been a nightmare.
I would strongly advise others to proceed with caution before renting through Ewemove. Save yourself the stress, learn from my experience. You've been warned.

Ive been trying to book a viewing of a property at 40 Worksop road Aston Sheffield via Ewemove at the Dinnington so called branch!! They don't get back to you because they are a franchise or closed.
Managed to eventually get through to Begona.
I arranged my viewing around her and her personal life for 12pm, she then asked if she can change it to 1.30pm.
She then phones because there's a problem with the key and cancels my viewing!! Speaks over me with my concerns, the hangs up on me!
Do not use this Branch for sales!!
Or for sales come to that.
I'm going to call into the neighbours to see if they have the vendors contact details. WHAT A JOKE.

I was given as much information as I needed and was also given space for my own thoughts
Donna was friendly and welcoming
Great knowledge about the property .

I used these guys for the past 6 years and there were fantastic and highly recommend there services

I had a great viewing experience with Alistair who showed me around a property in Selhurst. Any questions or extra information I asked for was provided very quickly. His professionalism made for a very pleasant and easy viewing/decision making experience. Would recommend!

Brillant service , Rebbeca has gone over and above to help sell my dad's bungalow.

We cannot fault Claire from EweMove St Helens. Professional, enthusiastic, knowledgeable and also on hand to give advice and help. We wouldn't hesitate to recommend her over the competition in our area. It's just like having your very own 'personal estate agent' working with you! Top marks!

I recently had my house valued by Alistair (Bromley and Chislehurst) and he was really professional, knowledgeable and helpful. He was happy to fit in with my schedule and gave some really helpful advice and guidance. Would 100% recommend.

Lennè was very professional and honest throughout the whole viewing. She knew the property very well, and was able to answer all our questions, as well as give advice. Definitely would recommend Ewe Move to anyone looking for a property, or thinking of selling.

Joshua was excellent from the moment we arrived. Even though the property we viewed wasn’t the right fit for us, his professionalism, honesty, and genuine effort made a real impression. He listened, understood what we needed, and showed real skill throughout the process.

A standout member of the Telford branch — highly recommended.

They have a call centre with some lovely people - which is the reason for the 2 stars - they're great. The letting agent appears to have an assistant who was slow to respond anyway but it seems impossible to connect to the agent himself. I appreciate it's a big company but I decided not to pursue a house let with them because I don't want the headache going forward.

Very professional. Went to great lengths to explain the selling process. Very friendly and reassuring. Had a great experience.

I purchased a house through EweMove and the service was 5*. Debi kept my updated every step of the way, got answers to any enquiries I had. I would certainly recommend them for selling or buying. Excellent customer service.

A special Thank you to Robert at ewe move and to Clint for the sale of my property

We had Lewis and Catherine visit today for an initial valuation. They were both very approachable and friendly both before, and during the appointment. I had extensive questions and they were able to answer them all. It was clear from their presentation of comparison properties that they had clearly done their homework, but also they acknowledged there is a couple of things that make our home fairly unique, and therefore they factored these into our valuation.

They gave us plenty of time to discuss our questions and we didn't feel rushed. Catherine also followed up very swiftly afterwards with some further information by email. I have no doubt that I could feel confident in instructing Lewis and Catherine when we are ready to make that decision. Thank you both. We really appreciated your time and thoughtfulness of approach.

Chris and Leigh

Professional, fast response with action taken.

I recently purchased a property with the support of Lisa, and I couldn’t be happier with the experience. From start to finish, Lisa was completely on the ball and made sure everything ran smoothly. Her knowledge of the property was excellent, and her kindness and attention to detail really made the whole process feel effortless. I felt fully supported throughout and truly appreciated her proactive approach. I would highly recommend Lisa to anyone looking for a professional, caring, and highly capable estate agent.

The best of the best - Sam and Pete at EweMove Sale truly leave every other agent in the dust. Seamless sale and purchase. Wouldn’t hesitate to recommend to anybody!

Dean from shepton mallet and Sherborne branch, was so quick and very helpful in giving us a valuation for our remortgage. He came out next day and then had our valuation via email the next day. Thank you so much, he even referred us onto a remortgaging supplier to advise us for our remortgage.

Thank you