Ordered two tshirts which when they arrived were faulty, I returned at my own expense and the items were received back over a month ago and still no refund! I've sent several emails and only had inte... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a limited t shirt due in March due to be printed / shipped in the 6 April. From start to finish the service was utterly abysmal. After having to chase them daily for updates and being told t... Se mer
I love the products. Really different and constantly updating. Quality is amazing, the sweaters are actually a little thicker than I'm used to. Customer support is awesome, they replied way quicker th... Se mer
Företaget har svarat
After experiencing an issue with my order, the Everpress team reached out very quickly and handled everything with great professionalism. They truly listened, took my feedback seriously, and offered... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Supporting grassroots creators & reducing waste in fashion through made-to-order apparel campaigns.
Kontaktuppgifter
Storbritannien
- hello@everpress.com
- everpress.com
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My daughter ordered the Liam Payne…
My daughter ordered the Liam Payne t-shirt on 22/10/2024 and is still waiting. Emails are just ignored. Ridiculous company! If you can't keep up with orders then refund peoples money.
Edit to response:
This is a generic reply which is ridiculous. It should not take this length of time for one t-shirt. Please refund!
31 oktober 2024
Omdöme utan inbjudan
Svar från Everpress
Hey there,
Thanks so much for providing us with your email and requested info.
We've checked the details and unfortunately, can't seem to see any emails from yourself or orders with your info in our system. As a result, we can't actually follow this up any further due to GDPR laws (we can only follow up with the person who made the purchase).
If you can please get your daughter to email us at hello@everpress.com from the email that she purchased through, we will get someone to investigate and get back to her as soon as possible (if they haven't already).
Best,
Everpress
I bought the Liam Payne Choose Love…
I bought the Liam Payne Choose Love t-shirt to support the cause, but the quality is terrible. The fabric is thin, the print feels like it will peel off after one wash, and the colors are dull and blurry—nothing like the photos.
I’ve emailed customer service asking for a solution, but returning it from the Netherlands costs over €25, which is unacceptable for a product that doesn’t meet expectations. I want my money back but am still waiting for a response. Very disappointed!
30 oktober 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Amber,
Thanks so much for taking the time to leave a review, and apologies for the delay in getting back to you.
As a small team, we’ve been working hard to resolve everything as quickly and efficiently as possible.
If you’re still waiting for a resolution, please respond to our information request, and we’ll have one of the team reach out directly to help resolve things for you.
Sorry again for the trouble and delay, and we really appreciate your patience!
All the best,
Everpress
Order the Liam Payne tahirt October…
Order the Liam Payne tahirt October 21st and have not received it had an email saying going to print 4th November and nothing since have emailed to chase up delivery and have been ignored. Very disappointed
21 oktober 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Rach,
Thank you for your review, and we’re so sorry for the delay in responding. We're doing our best to handle everything as quickly and effectively as possible.
If you’re still awaiting a resolution, please reply to our information request so one of our team members can follow up and help resolve this for you.
We truly apologise for the inconvenience and appreciate your patience as we work to get this sorted.
Best,
Everpress
Tracking + Not as Advertised
I bought the Liam Pyane x Choose love t shirt. Paid extra for the tracking number but didn't work after "despatched from Ascendia". And when finally showed up, it was yellower than advertised and the material is really thin.
Really disappointing, I waited for so long and I really want to have this last one good memory of Liam Payne but all I got was a really thin material t shirt with yellowish picture
Update:
I tried to contact Everpress about this issue but there's no reply other than an automatic acknowledgement email stating that they are now overwhelmed with more queries than usual, and they will review my message between 5 to 8 days. This is really disappointing. If you want a good quality product, you can definitely get it somewhere for a better price.
28 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey there,
Thank you for your feedback, and sorry it’s taken us a bit longer than usual to get back to you. We're a small but dedicated team, and we're focused on resolving this as quickly as we can.
If you’re still waiting for an update or resolution, please respond to the info request, and someone from our team will be in touch shortly to help you out.
We apologise again for any inconvenience this may have caused and appreciate your understanding!
Kind regards,
Everpress
Ruined My Liam Payne Shirt
Ordered a choose love x liam payne shirt (2 in fact) and have not heard back from customer service in over 2 WEEKS! the shirt was of poor quality and looked nothing like the listing :/
19 oktober 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Emily,
Thanks so much for your review and really sorry for the delay in getting back to you about this. We're a super small Team and have been working to try and resolve things as quickly and as smoothly as possible.
If you are still waiting to hear back and haven't had a resolution, please respond to our info request and we can get one of the Team to follow up and find a solution for you.
Again, really sorry for the trouble and delay here.
Best,
Everpress
Ordered the ‘PRESSURE COOKER ARTS TEE’…
Ordered the ‘PRESSURE COOKER ARTS TEE’ almost a month ago now (28th October) and I still haven’t received my t-shirt. I have contacted Everpress twice and was told the first time that the order had been sent out a couple of days prior to receiving their email. It’s now been 7 days since that email and I have still not received my item or any notification that it has been dispatched. There’s essentially no way to get updates about your order unless you had made an account to purchase. Really rubbish site functionality, no clear way to request a refund and customer service takes 4-5 days to get back to you about enquiries. Where is my order?
27 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Rachel,
Thanks for your review and sorry to hear that you're still waiting for your order.
Unfortunately, the Team are currently receiving unprecedented amounts of emails, so responses have been delayed.
We've requested some further info from you so someone can follow up.
Best,
Everpress
Ordered the Liam Payne “Choose love”…
Ordered the Liam Payne “Choose love” T-shirt sadly after he passed. I was one of the biggest fans of One Direction and obviously hearing the news, it broke my heart. I had to buy this t shirt as it truly is a work of art. Not only did it take weeks to come but awful quality as many people agree on the internet. The painting on the back looks NOTHING like the original painting Liam did! so orange and blurry. I returned it and swiftly got my money back so respect to Everpress for that. But i would probably never order from them again after this experience
18 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Tallulah,
Thanks for your feedback and really sorry to hear about your experience.
We have identified and rectified the issue and are in the process of working with our production team to provide replacements.
Again, we're really sorry for the trouble with your order - we can confirm that this has been resolved.
Kindest,
Everpress
Ordered the liam payne x choose love…
Ordered the liam payne x choose love shirt twice and for the price you pay you would expect a good quality shirt and print but the shirt is insanely seetrough and de print is not sharp and doesnt really represent what was on the site. Contacted customer service but never got a reply. So if you want good quality dont order here pls
13 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Lisa,
We appreciate your feedback, and we’re sorry you haven’t heard back from the team yet.
Things are a bit hectic on our end right now, so responses are taking a little longer than normal. We’ll have someone reach out to you as soon as possible to get this resolved for you.
Thanks for your patience!
Best,
Everpress
Disappointing
I ordered the Liam Payne t-shirt in remembrance of him, I was extremely disappointed at the print of his painting. It was Orange / Yellow, poor quality and hard to tell what the painting represents. Massively disappointing after waiting for a few weeks for it.
8 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Paula-Marie,
Thanks so much for letting us know, and we’re sorry the print on your Liam Payne order didn’t meet your expectations.
We’ve identified what went wrong and are now working with our production team to arrange replacements for everyone affected.
If you haven’t received any updates from us yet, would you mind sending a few photos of the print to hello@everpress.com? This will help us get it sorted quicker.
We’ll keep all affected customers informed through email and update you on the next steps.
Best,
Everpress
Not received
Still not received my item after more than 2 weeks of waiting. We pay for a service, delivery is expensive for not receiving my item. I don’t recommend buying on Everpress if you want to have your item in a reasonable time.
6 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Anna,
Thanks for getting in touch - really sorry to hear that you haven't received this yet!
If you haven't already, can you please email the Support Team at hello@everpress.com so they can look into this?
The Team are super swamped at the moment, but are aiming to get back to everyone ASAP.
Again, really sorry for your experience here.
Best,
Everpress
Ordered t-shirt 23rd October
Ordered t-shirt 23rd October, to be printed 31st October. Still not received, had generic email from them but no response to my email query as to where my t-shirt is! I have asked for a full refund! No response.
20 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Alison,
Thanks for your feedback and really sorry to hear that you haven't had a response from the Team.
We are currently super swamped. so are replying a bit slower than normal.
However, we'll get one of the Team to reach out to you and sort this for you now.
Best,
Everpress
Poor print quality.
I bought the shirt for the meaning and the cause. However, I understood the wait for the number of orders (bc I'm from Mexico City) but I was disappointed because it is nothing like the image, plus I paid more money for an tracking Number that I was never given.
The print is yellow and of very poor quality.
19 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hi Aranza,
Thanks for reaching out, and we’re really sorry that the print on your Liam Payne order wasn’t quite right.
We’ve identified the issue and are already working with our production team to get replacements sorted for all affected orders.
If you haven’t received any updates yet, could you please send us a photo of the print to hello@everpress.com? This will help us get things resolved more quickly.
We’re in touch with all impacted customers via email and will keep you informed as we make progress.
Best,
Everpress
satisfied customer
I bought Liam's shirt, it means a lot to me and i am really happy with quality (also i've got, a little yellow-warm tone and i love it) it is pretty and special, thank you 🤍
14 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Regina, thanks so much for your feedback - we're so happy to hear that you're happy with your order.
Best,
Everpress
Just FINALLY received my shirt from the…
Just FINALLY received my shirt from the liam payne campaign and it's ORANGE! does NOT look like the shirt displayed on the website?!?!? The Picture is White with skin tone colors. This shirt is received is orange and black colors?! Nowhere on the website says anything about the image being a different color.
18 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey there
Thanks for sharing your feedback, and we’re really sorry that the print quality on your Liam Payne order didn’t meet your expectations.
We’ve identified the issue and are working closely with our production team to arrange replacements for affected orders.
If you haven’t received any updates yet, could you please send us a few photos of the print at hello@everpress.com? That will help us speed up the resolution.
We’re reaching out to all affected customers via email and will keep you updated as we work through the process.
Best,
Everpress
Dissatisfied in Liam Payne x Choose Love
I ordered the Liam Payne x Choose Love shirt. I’m so disappointed,dissatisfied and frustrated with the product and how it seems the company is replying to the reviews. My shirt came in a burnt orange color when clearly the advertised product has a blueish color to the print. I’m so sad because I would have loved to have an amazing piece to remember Liam by and was happy to be able to support what the cost would contribute to. I’d honestly give you guys a 0 start if I could that’s how dissatisfied I am.
12 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Rayann,
Thanks so much for your feedback, and we’re really sorry the print on your Liam Payne order didn’t meet your expectations.
We’ve traced the issue and are currently coordinating with our production facility to determine the best way forward.
If you haven’t already, could you please send us some photos of your order at hello@everpress.com? This will help us resolve the situation more quickly.
We’re updating all affected customers by email and will keep you posted on our progress.
Kindest,
Everpress
Awful Product
What sounded like a great campaign to commemorate the artist and raise funds for a good cause ended in another disappointmented customer. All we are getting is “sorry we have a high demand,” and that’s it. No acknowledgement of the graphic looking completely different, cheap, and honestly burned. The image is burned and the t-shirt material is horrible. Will NEVER be purchasing again and I encourage everyone to buy knock-offs if they really want a shirt. Wish I never purchased.
16 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hi Val,
Thank you for bringing this to our attention, and we apologise for the issue with the print on your Liam Payne order.
We’ve identified the problem and are currently discussing the best way to resolve it with our production facility.
If you haven’t already, please send some photos of the item to hello@everpress.com. This will help us process your case more efficiently.
We are a super super small Team, but we’re making sure to update all buyers who’ve contacted us by email as we work through this.
Best,
The Everpress Team
Print Is Not Like Advertised
The tshirt is not printed incorrectly. The print that I received on my shirts is almost completely orange. It’s like the twilight blue tint but orange.
I bought 2 Tshirts from Liam Payne’s Choose Love campaign. If you check it out on the website and can just imagine the back have a complete orange tint that’s what I received on both shirts.
Disappointed because they sell these shirts for almost $40 and you get this horrible quality it’s heartbreaking and disappointing.
12 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Kat,
Thanks for your feedback, and we’re really sorry that the print on your Liam Payne order didn’t meet your expectations.
We’ve managed to identify the issue and are currently working with our production facility to find an appropriate resolution.
If you haven’t already, please send us some photos of the item to hello@everpress.com, as this will help us resolve the matter faster.
Kindest,
The Everpress Team
Liam Payne- choose love…
I ordered the Liam Payne- choose love t-shirts as a tribute to Liam on his very sad passing. I am a huge fan of one direction and they were a huge part of my childhood. I was very excited to get the tops to pay my respects to Liam. Before my tops arrived I had seen lots of people on social media say that the tops weren’t what they were expecting and when receiving the tops mine looked the same as theirs. The photo is orangish where the original is a light blue. I appreciate that there probably isn’t a lot that can be done now, but I believe they shouldn’t have been sent to people if they weren’t what they had been advised to look like
15 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hi Amber,
Thank you for reaching out, and we’re sorry to hear the print on your Liam Payne order didn’t meet your expectations.
We’ve pinpointed the issue and are actively working with our production team to come up with a suitable solution.
If you haven’t already, please send us some photos of your order to hello@everpress.com. This will help aid our investigation further.
We’re keeping all customers who’ve contacted us updated through email as we move forward.
Best,
Everpress
Liam Payne x Choose Love T-shirt
I bought my Liam Payne Choose Love t-shirt to pay tribute and support what he’s been doing before his unfortunate passed. I want something to remember him, he was and forever will be a huge part of my childhood. And when knowing this campaign is to raise funds, I did not hesitate. Sadly tho, the product was nothing like the picture. The t-shirt fabric, in my opinion, is very thin, but that’s not the big problem. What I don’t like is the quality of the printing, it feels like it will come off after 1 wash. The color of the picture in the back was off too, kind of yellow orange-ish.
13 november 2024
Omdöme utan inbjudan
Svar från Everpress
Hey Vivian,
Thank you for sharing your feedback with us, and we’re sorry the print on your Liam Payne order wasn’t up to standard.
We’ve tracked down the issue and are working closely with our production facility to figure out the best resolution.
If you haven't done so already, please email us some pictures of the item at hello@everpress.com. This will help speed up the process on our end.
We’ll be sure to keep everyone informed as we continue to resolve the matter.
Best,
The Everpress Team
Liam Payne x Choose Love
I ordered Liam Payne x Choose Love shirt. The colors didn't match the ones advertized. It was yellow, white and black, didn't have any blue or other colors that it should have. I contacted support team, sent them pictures of the shirt and they answered me pretty quickly (which is a plus) but they said that they can't do anything since the problem appears to be only with the shirts sent to the US and not to Europe.
14 november 2024
Omdöme utan inbjudan
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