DNA Genics did a good thorough job analyzing my ancestry and hunter gatherer background for a reasonable price. I am very satisfied with DNA Genics
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been... Se mer
Företaget har svarat
I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, livi... Se mer
The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions. However, the Tea... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
DNAGenics provides direct-to-consumer DNA analysis focused on helping people explore and better understand their genetic ancestry. By using advanced ancestry algorithms and modern genetic data interpretation, we transform DNA information into clear and accessible ancestry reports. Our service analyzes genetic markers to estimate ancestral origins and provide insights into family heritage. The reports are designed to be easy to read and understandable, helping customers explore their roots, learn more about their family history, and expand their genealogical research. We are committed to providing transparent information and continuously improving our analysis methods as genetic science evolves. Our goal is to make DNA insights more accessible while presenting results in a clear and responsible way. At DNAGenics, we believe that discovering your ancestry can be an engaging and meaningful experience. Our platform is designed to help customers explore their genetic background and gain a deeper understanding of their heritage through straightforward reports and educational insights.
Kontaktuppgifter
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DNA Genics did a good thorough job…
DNA Genics did a good thorough job analyzing my ancestry and hunter gatherer background for a reasonable price.
I am very satisfied with DNA Genics
They charge for a service to convert…
They charge for a service to convert files from BAM to whatever GEDMATCH uses - IT'S A LIE. CONCERTED FILE NOT ACCEPTED BY GEDMATCH.
WHO CAN I COMPLAIN TO - NOBODY!!!

Svar från DNAGENICS
Convert Your WGS Results service
Convert Your WGS Results service does not work at all- Gedmatch reports "too matchy" even after several trials with the smaller files, also reports data as a "woman file" for a man and asks to check; also MyHeritage did not deliver and is processing since weeks (so apparently also has some issues)...

Svar från DNAGENICS
Dnagenics.com is the most detailed, precise, and customizable dna admixture tool
The level of accuracy.

Svar från DNAGENICS
You have confirmed what I had thought.
You have confirmed what I had thought.
Im related to prophet Mohammed pbuh.
With your site and my true ancestry.
I owe all the people at both sites more than I could ever give.
May allah keep both your sites going, and may allah reward you all

Svar från DNAGENICS
Disappointing
Disappointing, I paid for an ancestry report and my sample was compared to 9,000 old samples BUT the company says it has over 13,000 samples in their database so 4,000 are missing ,why they were not compared I don't understand!

Svar från DNAGENICS
An industry standards' setting dna company
From a dna company trying to offer something different to a company who is setting the new industry standards (see their ancient shared roots, with thousands of genotyped ancient samples against whom to compare our kits, each with a thorough contextualized sample description and genetic profile visualization). From all sort of admixture reports to a varied palette of G25 calculators. Their support service is also very quick and responsive and take seriously your feedback, even when it comes to quickly implementing suggestions they think might bring an added value. It is also by far the only dna company who is technically capable to correct reported errors in a "blink of an eye" (within a day) and to innovate and update reports at a rate not even big companies are capable of. I couldn't find a better example of a company I would more highly recommend if you are also on a discovery path to better know yourself and your ancestry.
Paid reports are less accurate than their free ones.
I found some of their free reports and G25 based reports to be pretty good and accurate and reflects my known ancestry pretty well. However, I made the mistake of purchasing a starter pack that includes various exclusive ancestry reports and the results were laughably inaccurate - particularly the Shared Modern Origins. The highest confidence they gave me was about 50% Scottish and 50% Welsh. Pretty disappointed. I will not be making another purchase with this service again.

Svar från DNAGENICS
Pretty accurate results
I find dnagenics to be pretty accurate I have tried other companies. I find dnagenics to give me the most accurate results for my ethnicity. I am very pleased with my results. I would highly recommend this company.

Svar från DNAGENICS
Should not have take my money for an…
Update they reached out and refunded me
Should not have take my money for an unsupported file type, instead of giving me half a product.
Uploaded a .bam for conversion to RAW. But FamilyTree BigY are not compatible
Excellent company that offers a wide…
Excellent company that offers a wide variety of genetic analysis (admixture calculator, ethnicity, Haplogroup, ancient DNA test, etc.). The value for money is very reasonable and finally, the customer service is excellent.

Svar från DNAGENICS
Excellent company
Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been with this company for over a year and have uploaded several DNA raw files to their platform and obtained packs for all of them. Any questions are answered swiftly. DNAgenics is without a doubt the best out there and I've only positive things to say about it. Highly recommend.

Svar från DNAGENICS
Disappointed With This Company
I have been a loyal customer to this company for a couple of years now. I've purchased multiple products from them and haven't been very pleased with the results of their calculators lately. I'm so very disappointed because I was also a member of the company's facebook group, recently left the group because I experienced alot of bullying over my results in the group. After notifying dnagenics about this issue, they banned me and some of the others from posting certain results in their group but did nothing to stop the bullying and gatekeeping that has been happening in the group. I don't feel valued as a customer and I didn't feel safe in dnagenics group. This company seem to only care about the money and not their customers!!! Beware and don't join their facebook group
Expected more diversity in reports for…
Expected more diversity in reports for certain groups. Having paid to access more tests. Alot of these tend to favor people of European or Middle Eastern descent. I can not get much use from these.

Svar från DNAGENICS
This Company Never Disappointmentsnt
You can't go wrong with DNAGenics! They
offer excellent services for reasonable fees. I've use their services three times and surely will again.
Beyond that they have excellent communication with their customers.

Svar från DNAGENICS
Précision géographique contemporain et Haplogroupe Y
Je pense qu'il faudrait plus de précision au niveau géographique contemporain.
J'habite en Serbie et pas en Bulgarie. Bien sûr, les deux pays sont situées dans les Balkans.
Mon haplogroupe Y est G2A-L42...je ne vois aucun cas. Je ne parle pas pour G2A-L42 me concernant directement...mais pour G2A...il y a beaucoup R, de I, de J...je parle de Global Ancient Composition.
Merci et bravo por votre site.
Le 4/03/2026
Bonjour, je maintiens ce que j'avais écrit...les ex-Yugoslave ne se considérent comme Bulgare. Je connais beaucoup qui refusent de s'inscrire chez vous à cause de cela. Moi- même je suis deçu suite au renouvellement de votre site à cause de cela.
Dommage
A. Lilic

Svar från DNAGENICS
Held my hand with Nebula files that were hard to use
Customer service held my hand through a complicated process with getting large files in a format/place to be uploaded/downloaded. I really appreciate how polite and patient you were.

Svar från DNAGENICS
The process was simple
The process was simple, straight forward and convenient. Also, quick response with results. The ancestry, etc, dna world is very, very confusing with tech needs and terminology. Anyone who can speak to the average person is greatly appreciated.

Svar från DNAGENICS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







