DNA Genics did a good thorough job analyzing my ancestry and hunter gatherer background for a reasonable price. I am very satisfied with DNA Genics
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent company with helpful customer support that always respond very quickly. There are always new features and the purchase packs include a lot of admixture reports and G25 coordinates. I've been... Se mer
Företaget har svarat
I usually get a little less than a fifth Native American and on my unimputed i get 21%native American and on my imputed results i get 25 +% Native American.....on Ftdna, ancestry DNA, myheritage, livi... Se mer
The UX to get the requested RAW DNA converted file was a tricky thing to me. I did not succeed to find the converted file in the Dashbord on my own due to non concrete instructions. However, the Tea... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
DNAGenics provides direct-to-consumer DNA analysis focused on helping people explore and better understand their genetic ancestry. By using advanced ancestry algorithms and modern genetic data interpretation, we transform DNA information into clear and accessible ancestry reports. Our service analyzes genetic markers to estimate ancestral origins and provide insights into family heritage. The reports are designed to be easy to read and understandable, helping customers explore their roots, learn more about their family history, and expand their genealogical research. We are committed to providing transparent information and continuously improving our analysis methods as genetic science evolves. Our goal is to make DNA insights more accessible while presenting results in a clear and responsible way. At DNAGenics, we believe that discovering your ancestry can be an engaging and meaningful experience. Our platform is designed to help customers explore their genetic background and gain a deeper understanding of their heritage through straightforward reports and educational insights.
Kontaktuppgifter
3,9
Bra
93 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fun for genetic genealogy geeks!
An abundance of proprietary and custom/third-party calculators makes for an excellent, interesting, and fun time researching my grandparents' genetic genealogy. However, one downside of note, is when trying to load/calibrate the calculators (when it displays "calculating..." on the tabs, so as to use them), sometimes for reasons unknown (perhaps glitches?) the calculators calibrate for the incorrect kit, or will calculate/recalculate for the wrong calculator. Also, sometimes, certain calculators take very long to load/calibrate, or are stuck doing so indefinitely/never finish.
25 november 2023
Svar från DNAGENICS
Thank you for your review and for exploring the many calculators on our platform, we’re glad to hear you’ve found them useful and enjoyable for genetic genealogy research.
Regarding the calculator loading and calibration issues you mentioned, these can occasionally occur due to caching, browser behavior, or temporary processing delays. We are continuously improving the platform to make the tools more stable and faster to load. If you encounter this again, please feel free to contact our support team and we’ll be happy to help troubleshoot.
I used the "WGS (BAM/CRAM) to RAW…
I used the "WGS (BAM/CRAM) to RAW files" tool. It worked great. Best in class from everything I found online.
19 november 2023
Svar från DNAGENICS
Thank you for your great review! We're happy to hear that the WGS (BAM/CRAM) to RAW conversion tool worked well for you. We appreciate your support and are glad you found it helpful.
The time period in getting the results…
The time period in getting the results was quick and highly appreciated. Keep up the good work.
22 november 2023
Svar från DNAGENICS
Thank you very much for your review!!!
Great DNA analysis service
Quick and extensive DNA analyses. Easy to use website. Reasonable prices when using for instance the Black Friday deal.
17 november 2023
Svar från DNAGENICS
Thank you very much for your feedback!!
DNAGenics has helped me find out my…
DNAGenics has helped me find out my known and unknown ancestry also they are good at detecting hidden or small ancestry plus ancient and modern DNA. Customer service is perfect
28 oktober 2023
Svar från DNAGENICS
Thank you for your kind review! We're very glad to hear that our tools helped you explore both your known and lesser-known ancestry. We're also pleased that you had a positive experience with our customer support. We truly appreciate your feedback.
Quick and unique!
This was the only service I could find that could convert my HUGE NGS/WGS file to files like 23andme and others. The sharing was easy, and the conversion quick.
27 oktober 2023
Svar från DNAGENICS
Thank you very much for your review!
Genome explorer
I really like Dnagenics due to the varies of tool available that digs deep into your genome.
14 oktober 2023
Svar från DNAGENICS
Thank you very much for your review!
Svar från DNAGENICS
Thank you very much for your review!
Great, kind, helpful
Great, very fast response rate (same day), very kind, professional and honest. They refunded me immediately when they realised my DNA data was corrupted, even though it wasn't their fault (it was a mistake done by Dante Labs).
They also very kindly explained to me what is wrong with my sample which helped me take further action with Dante labs.
I will definitely come back and use their services in the future!
5 oktober 2023
Svar från DNAGENICS
Thank you very much for your review!
Very happy with DNAGenics
Very happy with DNAGenics! Their customer service is top notch. Will be a continued customer.
3 oktober 2023
Svar från DNAGENICS
Thank you very much for your review!
I was impressed with my results
I was impressed with my results. The ancestry results were very accurate. I also uploaded my LivingDNA results to them so I could get my g25 coordinates. The g25 results were good, except for the phenotype ones. I don’t believe in phenotypes, but the results I got didn’t even conform to how I look.
1 september 2023
Omdöme utan inbjudan
Svar från DNAGENICS
Thank you very much for your review. We really appreciate it.
Very happy to receive 23andme file format based off of my Dante WGS
I had whole genome sequencing done through Dante but needed files in the 23andme format which DNAGenics offered. I am very happy with the multiple files types that I received and how quickly they were delivered.
1 september 2023
Svar från DNAGENICS
Thank you very much for your review. We really appreciate it.
Svar från DNAGENICS
Thank you for providing your feedback. However, as indicated in the Merging service (https://www.dnagenics.com/products/merging), the process of merging an imputed file with any other RAW file will result in a slight improvement. This is because an imputed file already contains all the information present in any other RAW file.
As a result of this situation, we have extended an offer for a full refund to you. We are currently awaiting your response to proceed further.
DNA and more
Always interested in finding out more about my history. Great results from this company. First class
30 juli 2023
Svar från DNAGENICS
Thank you very much for your review. We really appreciate it.
Good price
Good price, fast delivery, adequate and fast response after I had done something wrong myself. I recommend them!
17 juli 2023
Svar från DNAGENICS
Thank you very much for your review. Your feedback means a lot to us.
En el mercado de ancestros de adn para…
En el mercado de ancestros de adn para mi es la más completa
7 juli 2023
Svar från DNAGENICS
Thank you very much for your review! we really appreciate it.
Good for merging raw DNA files
I wanted to merge my raw DNA files from Ancestry and 23 & Me and it took only a few minutes using merge feature on the site. Very quick and simple to use.
29 juni 2023
Svar från DNAGENICS
Thank your very much for your review! We really appreciate it.
Good content / good service
DNAGenics is responsive and offers many opportunities to explore DNA. Even when I got a weird result on my mtDNA, DNAGenics immediately directed me to a file where the analysis was correct and explained the source of the conversion issue I had experienced on the website. Impressive.
26 juni 2023
Svar från DNAGENICS
Thank your very much for your review! We really appreciate it.
Overall very positive experience
Stellar customer support and very complete and accurate reports that were ready in a matter of minutes. 100% recommended!
14 juni 2023
Svar från DNAGENICS
Thank you very much for your feedback! Your recommendation means a lot to us! If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Solve a problem with moving DNA to…
Solve a problem with moving DNA to ancestry sites very quickly. Surprising detail in the health and trait section.
18 maj 2023
Svar från DNAGENICS
Thank your for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.