Wrangler Online store Omdömen 

Aún no he tenido oportunidad de comprar, pero le tengo hechado el ojo a unos vaqueros :P Hice una consulta por mail y la respuesta fue inmediata. Un 10

Worst garbage socks at Walmart in Madera ca ever! Fell apart after one usage in a four pack of grey athletic socks! Contacted the company they said sorry you wore them we cannot help you!! Anything else sir? lol what a joke zero stars

diese 5 Punkte sind nicht für eine Jeans, sondern für den Service des Online-Shops. Ich hatte eine Jeans gekauft und nach nur 4 Monaten war die Gesäßtasche an der oberen Ecke eingerissen. Ich kontaktierte den Service, reichte Bilder und den Kassenzettel ein und nach nur 7 Tagen war der Fall als "Garantie" anerkannt. DAS nenne ich Service und kaufe daher eine neue Jeans wieder im Wrangler-Onlineshop.

Die ganzen schlechten Bewertungen wundern mich - ich habe schon mehrfach bei Wrangler bestellt und bisher hat immer alles super geklappt.
Es gibt häufig Sale-Aktionen mit kräftigen Rabatten (ja, es ist schwer nachvollziehbar, was wann warum und dann wieder nicht reduziert ist).
Meine Bestellungen (ich meine, es waren mindestens 5) sind immer relativ schnell angekommen und es war alles richtig. Zweimal musste ich etwas zurückschicken. Das hat auch gut funktioniert (ja, UPS hat exotische Locations - der bei mir in der Nähe ist in einer Wäscherei). Die Erstattung hat etwas gedauert, aber alles wurde korrekt verbucht und ich habe das Geld bekommen.
Dazu bekommt man, wenn man ein Kundenkonto hat, immer mal wieder Punkte gutgeschrieben, die sich auch mit Rabatten kombinieren lassen. Damit können die Preise locker mit anderen Anbietern mithalten und hier kann man sicher sein, dass die Ware echt ist.
Insgesamt bin ich sehr zufrieden und ich werde sicher wieder bei Wrangler bestellen.

El pantalon llegó con un error de talla. El proceso de devolución fué sencillo y rápido y el reembolso lo hicieron al dia siguiente de haberles llegado el pantalón. Había una discrepancia y la resolvieron en 24 horas.

After emailing three times, I finally received a response saying they would “investigate.” That was weeks ago, and I’m still waiting. Customer service is basically non-existent.

Leider schließe ich mich der Mehrheit an.
Warensendungen via UPS zu verschicken ist mutig. Die Rücksendung problematisch. Links verlaufen ins Leere, die Sendungsverfolgung ist nicht auf Deutsch möglich. Eine Info, dass das Paket in einem Shop angekommen ist: gibts nicht.
Alles in allem ist es ein Abenteuer bei Wrangler zu bestellen, welches auch ich nicht mehr erleben will.

Communicatie.
2 spijkerbroeken besteld 1 ste keer dus afwachten hoe het zou gaan . Helaas geen communicatie over de verzending dus 20 januari begonnen met contact te zoeken . Mijn mail is netjes beantwoord en vandaag is de bestelling binnengekomen door DPD .
Was gelukkig thuis . Ik heb rond mijn huis een flinke waakhond rondlopen deze was nu binnen ivm de bezorging maar het had ook heel anders kunnen aflopen voor de bezorger van DPD. Dus communicatie. Gr

Texas overdyed black Jeans are anything but 'overdyed'. I've bought three pairs online in the past year or two - none are overdyed, all have visible signs of fading or scuff marks around pockets, openings... etc.

Purchased several pairs of pants in Nov 2025. By Dec 6, one pair had the fastener detached. I contacted Wrangler for warranty. I had to ship the pants back (rather than upload a photo) before they did anything. They then told me 4-6 weeks AFTER they received the return before they ship a replacement. Got a call from Fedex trying to deliver in Jan. No tracking number from Wrangler and package has never shown up. Called Wrangler this morning for tracking number and was told Fedex will try to deliver 3 times and then return to them. Company has gone to crap, uses crap delivery system, makes it the customer's problem, and apparently just attempts to make honoring their warranty such a pain that you give up.

Product quality is awful and the returns policy is really flawed. bought a christmas gift which i needed to exchange as the product was pretty cheap looking. but was out of the 30 days (as it was christmas).
No flexibility, i said id accept and exchange etc but no assistance was offered. Do Not Buy from here

I ordered 4 items, None of them fit correctly and I paid a $7.99 process fee to return. While it was written and I didn’t read before hand, I really didn’t think a big brand like wrangler would need to charge a return process fee.
I don’t need to spend the extra money on this brand to have to pay to return items. Plenty of other brands will suffice for me. Also, the quality of your clothing is garbage. Nothing is made to last.

Five (5) pair, barely worn Wrangler Rigs Workwear, each pair of jeans, all five, same defect. The fabric the button is attached to, shreds losing the metal button. These jeans are barely worn!
I have pictures if needed.
NO, I do not recommend this brand.

Order wrong size so exchanged five pair of jeans shipped back but they didn't shipped new ones they recieved my shipment but didn't refund my money so thought they would just ship me the correct size I exchanged for but no. You have to reorder and pay again and hopefully they send you a refund when they get to it. I wasn't worth the discount veri dissatisfied wouldn't recommend Wrangle site

Do not order from here for a gift for someone the website says they have a return and exchange policy if exchanging for a different size of the same product. Apparently they do not know the definition of exchange because they don’t have an exchange policy they just ask for the return and you have to wait for the product to be received and refunded and then reorder. Also the customer service is horrible!

Bought Rustler jeans and the first time I wore them the ass ripped right out of them when I squatted down.
Wrangler the head company refused to reimburse me for my cost. NEVER BUYING FROM THIS MANUFACTURER EVER AGAIN!!!!!

I ordered several items, jeans and tops, over 7 weeks ago now. A couple tops fit ok when they got here but they shrunk quite a bit after just 1 wash. A couple I would have returned but was told that I would have to pay to return them. Then the worst part was the jeans. 2 pair were so big on me I could literally fit both my arms in the pants while waring them with them buttoned & zipped. So I got advice on what size to get, considering how big they were, I was told to go down a minimum of 2 sizes. Then I contacted Wrangler to exchange them. I followed the directions exactly. I sat waiting for jeans that didn't come for weeks. I finally called them back and first they said they never received the jeans I had sent back, which I knew wasn't true thanks to FedEx tracking. Then they said they had returned my money to my card. That wasn't at all a part of our agreement! I was sending the jeans back for an EXCHANGE, not a return! When pushed they honored my original purchase price and let me reorder through them and rushed my order. Seeing as things really hadn't gone well so far. I waited for the jeans. When they got here I tried them on only to discover that they are ridiculously small compared to the previous pairs. I only went down 2 sizes. The previous ones were HUGE! These are screaming tight. They seem like they are 4 sizes smaller than what i had the 1st time. What happened to quality control?!? Apparently Wrangler doesn't believe in it anymore? Now I have to try to go through this whole stupid process all over again and apparently it's a crap shoot on how they will fit once I go through their detailed echange process. Not to mention that I have no idea how im going to get my sale price again. I have zero interest in losing the sale price, that I had waited for, before placing my order. I have no idea what size I should try next either. At least these 2 are the same length as they used to be. The other pair that I kept when the order first came is way too long! (This is a piece that I considered returning all together but didn't want to pay to return them.) These are definitely not their normal length for what is printed on them. They are about 2 inches longer than they should be.
I'm so extremely disappointed in what's going on with Wrangler right now! I have been a loyal Wrangler customer quite literally for over 4 decades! Sadly I think my time with this company is OVER. Im honestly so sad about this. I'm praying that they BRING BACK DECENT QUALITY CONTROL and bring their CUSTOMER SERVICE BACK TO THE UNITED STATES!! So their customers would be taken care of, understood and be able to count on a consistent product!

Meine Erfahrung mit den Black-Friday-Aktionen von Wrangler EU war äußerst enttäuschend. Während der Aktion wurde auf der Website ein Countdown angezeigt, der suggerierte, dass das Angebot bald ausläuft. Direkt nach Ende des Countdowns – am Montag nach dem Thanksgiving-Wochenende – wurde der Rabatt jedoch noch einmal um zusätzliche 10 % erhöht, wieder mit neuem Countdown, um erneuten Druck zu erzeugen. Für mich wirkt das wie eine bewusst irreführende Verkaufsstrategie.

Auf meine Nachfrage per Telefon und E-Mail gab es keinerlei Kulanz, um die zusätzlichen 10 % nachträglich zu gewähren. Eine Stornierung meiner ersten Bestellung wurde ebenfalls abgelehnt – es wurde nur auf die AGB verwiesen. Mir blieb somit nur: zweite Bestellung mit dem höheren Rabatt aufgeben und die erste Ware zurückschicken. Der Rückversand kostet 3,85 €, nur um überhaupt die 10 % zusätzlichen Rabatt nutzen zu können. Die Rückerstattung über Klarna kann dann auch nochmal bis zu 7 Tage dauern.

Direkt nach Black Friday und der Folgeaktion gab es dann erneut 30 % Rabattaktionen, quasi identisch, nur unter einem anderen Namen. Diese Taktik wirkt für mich persönlich sehr fragwürdig und moralisch grenzwertig. Laut einem Mitarbeiter sei das „normal“ für Black-Friday-Zeiträume und „machen ja alle so“. Für mich trotzdem keine zufriedenstellende Antwort.

Insgesamt fühlt sich der Ablauf wenig kundenfreundlich und unnötig intransparent an. Für mich war das das letzte Mal, dass ich dort bestellt habe.

I bought denims and a polo shirt for my sons Christmas. The polo shirt was way too large, I wanted to change it for a smaller size. Contacted customer service, explained i couldn’t print off a return label as I don’t have a printer. The reply I got was, our other customers turn to family members or friends, also the library. I explained I only have a few family members left and none of them stay nearby. I can’t get to the library as I struggle to get out. My youngest son was diagnosed with cancer ,and my eldest son took his life in July, causing my already severe anxiety to become worse, asked if there was another way round it….no reply! I’ll never buy from them again! …
Since posting this review, customer service and the lovely Naureen sorted everything out for me, I’m once again a happy Wrangler shopper 😊

Canadian shopper here. Don’t do it, just don’t put yourself through the aggravation.

I order when the site said “free shipping” but they charged $39.68 for something and did not provide a detailed invoice.

Then they decided to send the order in three separate packages. I received the first 10 days after ordering, and it had now been 18 days and nothing else. The shipper (Uniuni) has only an anonymous lying smartass responding to queries. Will I receive the goods? Who knows.

I asked Wrangler for help but they have ignored me. Certainly won’t be buying their shit again.