I was recommended ETA buy two people that I ride with and I’m glad that they did. After starting the on line quote I realised that I had a few questions needing answers. I phone call answered ever... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recommended to me and have signed up. My review is purely based on the ease in which it is to sign up for bike cover. A few clicks to provide information and with a small premium paid via Apple Pay, I... Se mer
Företaget har svarat
Setting up is so simple, only got cycle recovery ss my cycle insurance is with someone else, finding ETA was simple filled in a few details click apple pay , job done, will give me peace of mind when... Se mer
Företaget har svarat
All simple. Just one query: I signed up on 9 Aug asking for a policy start date of 19 Aug. No money taken as at 10 Aug; for reassurance a note such as "your card will be charged on the policy start da... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Kontaktuppgifter
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Storbritannien
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to set up and get peace of…
Very easy to set up and get peace of mind if the worst happens.
17 februari 2025
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to leave us a review - we're here if you need us.
Easy to get a quote and purchase insurance
Easy to get a quote and purchase insurance. I have heard good things about the cycle breakdown aspect and, whilst I hope to never have to use it, it gives peace of mind to have it in place
16 februari 2025
Svar från ETA Insurance (ETA Services)
We're proud to say we pioneered Cycle Rescue here in the UK over 30 years ago, and now include it for free in every cycle insurance policy we sell. Thanks for choosing us and for taking the time to share your experience. We'll be here if you need us.
All round 5 stars
Quick, clear and supportive response to our recent breakdown. Very impressed with the whole set up.
Thanks
7 februari 2025
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Breaking down is always an inconvenience, but we aim to make the experience as painless as we can. Thank you for taking the time to share your experience - we're here if you need us.
Quality Insurance.
I've used ETA since 2013. Only had to call on them twice, and each time reinforces the value of a good insurance policy with a company that cares for its clients.
8 februari 2025
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to share your experience and for those kind words - we are here if you need us.
Easy to buy bike rescue cover
Easy to buy bike rescue cover. Recommended by Audax event, and something I'd been looking for. Easy to purchase, and hopefully I won't need it but do feel easier knowing that the details are now lodged in my phone.
7 februari 2025
Svar från ETA Insurance (ETA Services)
Thank you for taking the time to share your experience - we'll be here if you need us.
Changes to Cover
Had difficulty making changes on-line, but a direct e-mail update went easily and quickly.
8 februari 2025
Svar från ETA Insurance (ETA Services)
We are pleased to hear everything got sorted. Should you ever have any questions, please don't hesitate to phone us as we welcome calls. Thank you for taking the time to share your experience - we're here if you need us.
Breakdown recovery
Breakdown recovery
I had a major breakdown ( the half shaft snapped in two) at a junction on a small country road. I phoned the ETA breakdown service and told them i needed recovery. They pinpointed my exact position and told me that a recovery vehicle would be with me within an hour. They actually arrived in 45 minutes as ETA use the most local service available.I was regularly updated by text as to the recovery vehicles location. When the recovery vehicle arrived everything went very smoothly. My car was taken to the garage that would be doing the repair as it was very close to my home. And i got a lift home with a very cheerful driver in a massive lorry!
26 november 2024
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
A breakdown is always unwelcome, but we do all we can to minimise the inconvenience. Thank you for taking the time to share your experience - we're here if you need us.
I chose ETA for my cycle insurance
I chose ETA for my cycle insurance (2 expensive e-bikes) this year attracted by the inclusion of Cycle Rescue (which I already had) and the no nonsense clarity and fairness of their policy. Taking advantage of a special short time reduction it was a no-brainer, especially seeing as ETA campaigns for ethical transport promoting the views of cyclists in particular. So a good organisation to support.
31 januari 2025
Svar från ETA Insurance (ETA Services)
Thanks for your kind words, and for taking the time to share your experience - we're here if you need us.
Svar från ETA Insurance (ETA Services)
We like everything we do to be fuss-free, so we are pleased to hear that. Thanks for taking the time to share your experience - we're here if you need us.,
I found what I was looking for and…
I found what I was looking for and bought it. That's straightforward enough.
25 januari 2025
Svar från ETA Insurance (ETA Services)
Thank you for choosing us - we're here if you need us.
Great company would recommend
From the first contact to getting my quote and setting up monthly payments was so easy and straight forward. Really good company to deal with so far
23 januari 2025
Svar från ETA Insurance (ETA Services)
We appreciate you taking the time to leave a review - the experience you describe is exactly the level of service we set out to deliver. Thank you once again - we're here if you need us.
Svar från ETA Insurance (ETA Services)
We don't do endless phone menus or chatbots because we like to keep things as fuss-free as possible, so we're pleased to hear your feedback. Thanks for taking the time to share your experience - we're here if you need us.
Svar från ETA Insurance (ETA Services)
We like to do everything with the least amount of fuss so it's good to hear you found our website easy to use. Thank you for taking the time to share your experience - we're here if you need us.
Great response to fix a problem
Having not received my insurance documents straight away - the staff at ETA picked up immediately and the insurance documents arrived on the first working day after payment
13 januari 2025
Omdöme utan inbjudan
Paid but got no insurance documents
I preferred insurance and paid but did not receive and confirmation or cover note
11 januari 2025
Svar från ETA Insurance (ETA Services)
We are sorry there was a delay in sending your documentation. When you bought cycle insurance on Saturday afternoon, the confirmation page will have displayed a summary of your cover - however, a minor glitch on our system over the weekend meant the full documentation was not sent until first thing on Monday morning. Please rest assured that your cover was active from the moment you paid, but we do apologise for the delay. Thank you for taking the time to share your experience - we're here if you need us.
I was very pleased with the service…
I was very pleased with the service received from this company for a recent Bike Theft. They followed through with me all the various steps of the claim even to the extent of checking with me that I had collected my bike to my complete satisfaction. I can highly recommend.
8 januari 2025
Omdöme utan inbjudan
Svar från ETA Insurance (ETA Services)
Having a bike pinched is a miserable experience which most of us here have experienced ourselves, so we do all we can to get our customers back on the road as quickly and efficiently as possible. Thank you for taking the time to share your own experience - we're here if you need us.
Great value insurance for my 3 bikes…
Great value insurance for my 3 bikes and a very easy set up plan
4 januari 2025
Svar från ETA Insurance (ETA Services)
Thanks for choosing us - we're here if you need us.
Quick and easy
30 december 2024
Svar från ETA Insurance (ETA Services)
Can't say fairer than that! Many thanks for taking the time to share your experience - we're here if you need us.
Easy to navigate website
Easy to navigate website, got what I wanted to do in minimum time
27 december 2024
Svar från ETA Insurance (ETA Services)
We like to do everything with the least amount of fuss so it's good to hear you found our website easy to use. Thank you for taking the time to share your experience - we're here if you need us.
ETA comes out tops for me…
Very easy to setup my mobility scooter recovery insurance at a good price. Hope I never need it but having the cover gives me peace of mind to be safe.
Everyone who wants to be safe, choose ETA they are great people doing a class job.
THANK YOU ETA.
11 december 2024
Svar från ETA Insurance (ETA Services)
Many thanks for taking the time to share your experience, and for your recommendation - we're here if you need us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.