Geetha was extremely patient, knowledgeable and very helpful. She ensured the issue I had was dealt with efficiently and remained on the line to follow it through to the end to ensure there were no... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ramsiya was incredibly helpful in sorting out my online account access. She was friendly and efficient and didn't mind staying on the line to ensure that I got the relevant reset emails. I would highl... Se mer
Företaget har svarat
Patient beyond belief. OK, it took over hour, but then it was complex and it was all new to me, but at no stage did Aafreen express anything other than a concern to get this mess sorted out or su... Se mer
Företaget har svarat
I needed help setting up and using the share dealing app. I can honestly say Manish could not have been more helpful and understanding of my issues. He was very patient and appreciated that because we... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrivet av företaget
Kontaktuppgifter
Storbritannien
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Utmärkt
906 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ramsya was great!
I got what I wanted, Ramsya (or Ramsia) was very clear and patient particularly as I don't think I explained myself very well
25 juni 2026
Omdöme utan inbjudan
Svar från EQi
We're so glad you received what you needed! We appreciate you highlighting the clarity and patience of our team member.
Account access
Nivedha was extremely polite and helpful, remaining patient with my requests, nothing was too much trouble. Thank you Nivedha
24 juni 2026
Svar från EQi
We're happy to hear our team member was polite and helpful, remaining patient with your requests. We appreciate your kind words!
Svar från EQi
We're glad our team quickly resolved your problem. Thank you for your feedback!
Ramsiya
Ramsiya - the agent who assisted me in the transfer of shares was very calm and explained things clearly and efficiently.
22 juni 2026
Svar från EQi
We're so glad to hear our agent provided clear and efficient assistance. Thank you for sharing your positive experience!
Ramsiya was very knowledgeable
Ramsiya was very knowledgeable, helpful and patient in helping me resolve an issue.
23 juni 2026
Svar från EQi
We're glad to hear our team member was knowledgeable, helpful, and patient in resolving your issue.
Svar från EQi
We are so pleased you found our service quick and honest. Thank you for your kind words.
Great Customer Service does still exist!!
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a great experience and a perfect example of how to get customer service right
23 juni 2026
Svar från EQi
We're delighted to hear about your excellent customer service experience. It's wonderful that our agent was professional, patient, and provided the information you needed, guiding you effectively. We appreciate your kind words.
Lady dealing with my enquiries Nivedha…
Lady dealing with my enquiries Nivedha was very helpful and patient when helping me with my transactions
19 juni 2026
Svar från EQi
We're happy to hear our team member was very helpful and patient with your transactions. We appreciate your feedback!
The phone call specifically
The phone call specifically. The Agent was really helpful and knew what and where for me to go online.
19 juni 2026
Svar från EQi
We're happy to hear our agent provided such helpful guidance during your call. Thank you for sharing your positive feedback.
Svar från EQi
We're happy you received knowledgeable and professional service. We appreciate your feedback.
Svar från EQi
We're glad to hear our team was helpful. Thank you for your kind words.
Excellent communication
Excellent communication , all questions fully answered, polite helpful informative patient first class experience
17 juni 2026
Omdöme utan inbjudan
Svar från EQi
We're happy to hear you had a first-class experience with excellent communication and fully answered questions. Thank you for your feedback.
Ramiysa was professional and helpful
Ramiysa was professional and helpful. She answered all my questions and resolved my query.
15 juni 2026
Svar från EQi
We're happy to hear our staff was professional and helpful, answering all your questions.
The lovely lady who assisted me
The lovely lady who assisted me. She helped me find my way around the website and she was very patient.
16 juni 2026
Svar från EQi
We're glad we could help you navigate our website. We appreciate your kind words and patience.
nivadha
nivadha. was very polite and patiencent exerlant work thank you she is an assted to you company
16 juni 2026
Svar från EQi
We're so glad to hear you had such a positive experience. We appreciate your kind words!
Manish was extremely polite and…
Manish was extremely polite and professional, answered all of my questions to my complete satisfaction, excellent all round .
15 juni 2026
Svar från EQi
We're happy to hear our team member was polite and professional, answering all your questions to your satisfaction. Thank you for your feedback.
My telephone call was handled by…
My telephone call was handled by Ramsiya.
She was extremely knowlegeable and well informed.
She answered all my queries in a very polite and patient way.
I am very pleased that she answered my call.
15 juni 2026
Omdöme utan inbjudan
Svar från EQi
We are so glad to hear about your positive experience! Your kind words about our team member's helpfulness and politeness are truly appreciated. Thank you for sharing your feedback.
DavaSold my holding of Endava recently
Sold my holding of Endava recently
Only had 63 units
Had to go thru a dealer as this is how antiquated their platform is!
When questioning their customer service they could not give me a specific issue as to why it occurred
Steer clear dreadful operation
7 juni 2026
Omdöme utan inbjudan
Svar från EQi
We're sorry to hear about your recent experience selling your shares and the difficulties you faced with our platform and customer service. We are reviewing your feedback to improve our processes.
Very helpful Assistant
Very helpful Assistant
Easy to follow guidelines for a novice!
Good communication
11 juni 2026
Svar från EQi
We're so glad you found our assistant helpful and our guidelines easy to follow. We appreciate your kind words!
Simple and straightforward
Simple and straightforward , the agent Ramsiya was very professional and courteous
10 juni 2026
Svar från EQi
We're glad to hear your experience was simple and straightforward. We appreciate your kind words.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.