Ramsiya was incredibly helpful in sorting out my online account access. She was friendly and efficient and didn't mind staying on the line to ensure that I got the relevant reset emails. I would highl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Patient beyond belief. OK, it took over hour, but then it was complex and it was all new to me, but at no stage did Aafreen express anything other than a concern to get this mess sorted out or su... Se mer
Företaget har svarat
I needed help setting up and using the share dealing app. I can honestly say Manish could not have been more helpful and understanding of my issues. He was very patient and appreciated that because we... Se mer
Företaget har svarat
The trader Wasanth was extremely helpfull. When I told him I was not particularly experienced he went out of his way to explain the process making the transaction both pleasant and successful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrivet av företaget
Kontaktuppgifter
Storbritannien
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Utmärkt
905 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sarath was amazingly patient and found…
Sarath was amazingly patient and found solved my issue, thank you
22 juli 2026
Svar från EQi
We're so glad to hear that our team member was patient and successfully resolved your issue. Thank you for sharing your positive feedback!
up date for a lapsed account
the person that i spoke to was very helpful and guided me thorough a difficult problem
7 juli 2026
Svar från EQi
We're so pleased to hear that our team member was able to provide such helpful guidance and assist you through a difficult problem.
The advisor was helpful and polite
The help was available once I got to talk to someone.
The annoying part was having to listen to alot of 'online information
21 juli 2026
Svar från EQi
We appreciate your feedback and are glad our team could assist you. We understand that navigating online information can be time-consuming.
Ramsiya gave amazing customer service…
Ramsiya gave amazing customer service today. She was patient and explained all I needed to know. She did not rush me and made me feel at ease.
21 juli 2026
Svar från EQi
We're happy to hear that the customer service you received was amazing! We appreciate you recognizing the patience and clear explanations provided, which made you feel at ease.
First class service
I was unable to open an account due to a system glitch but was given details of who to contact with an error message. When I spoke to Manish he quickly understood my issue and clearly and politely explained the keystrokes required on my computer to enable me to complete the process of setting up my account, very helpful and first class service!
21 juli 2026
Svar från EQi
We're truly happy to hear about your positive experience with our support team. It's wonderful to know that we could quickly resolve the system glitch and assist you in setting up your account. We appreciate you sharing your feedback; it helps us ensure we're providing first-class service.
great customer experience
manish was very helpful in answering my questions regarding a corporate share save transfer and then the process for selling my shares. thank you
20 juli 2026
Svar från EQi
We're delighted to hear that our team provided such helpful assistance with your corporate share save transfer and share selling process. We appreciate your kind words!
A really helpful person
A really helpful person . Very understanding and cleared in his explanations
20 juli 2026
Svar från EQi
We're so glad to hear that the assistance you received was helpful and that the explanations were clear and understanding. We appreciate your positive feedback.
Ramsiya was brilliant
Ramsiya was brilliant. She gave me advice earlier in the week and when I called today to discuss the next steps, I was lucky enough that she answered my call again. She remember me from last time and whether the system prompted that or not, the recognition added to the personal feel of the service. Ramsiya listened to my query each time, ensuring to answer with confidence and guide me through next steps. I managed to have my query resolved really quickly on the phone and hardly any wait at all. Great service, thanks Ramsiya.
17 juli 2026
Svar från EQi
We are so pleased to hear about your positive experience and that we could resolve your query efficiently. It's wonderful to know that our team member provided such a personal and confident service, remembering your previous interaction and guiding you through the process effectively. We truly appreciate you taking the time to share your feedback.
Svar från EQi
We're so glad to hear that you had a positive experience with our service. Thank you for your kind words; we appreciate your feedback!
Did what I asked to do
15 juli 2026
Svar från EQi
We're glad to hear we met your expectations. Thank you for your positive feedback; we truly appreciate it!
Svar från EQi
We are so pleased to hear that we met your expectations and were efficient. We appreciate your positive feedback!
Ramsiya listened to me and sorted out my problem
After speaking to two other people on the phone with no progress, Ramsiya listened to me and sorted me out
14 juli 2026
Svar från EQi
We are so glad to hear that a member of our team was able to provide you with the assistance you needed after speaking with others. We appreciate your kind words.
Ramsiya was very helpful and…
Ramsiya was very helpful and professional. She helped me navigate the website with ease.
14 juli 2026
Svar från EQi
We are so glad to hear that our team member was helpful and professional in assisting you with our website. Thank you for your positive feedback!
very helpful didnt give up
14 juli 2026
Svar från EQi
We are so glad to hear that our team was very helpful and persistent in assisting you. We truly appreciate your kind words!
Helped resolve my transfer and was…
Helped resolve my transfer and was clear on timings and what to do next
14 juli 2026
Omdöme utan inbjudan
Svar från EQi
We're delighted to hear that we could assist you with your transfer and provide clear guidance on the next steps and timings. Thank you for your positive feedback!
COURTESY & Consideration …
Because I was treated with great respect and your employee has spent a great amount of time helping me sort out mother's account.
13 juli 2026
Svar från EQi
We appreciate you sharing your feedback. We're happy to hear that our employee treated you with great respect and spent a significant amount of time assisting with your mother's account.
Ramsiya was exellent
Ramsiya was exellent! she sorted all issues for me.
She is very polite
13 juli 2026
Svar från EQi
We're delighted to hear that you received excellent and polite assistance, and that all your issues were resolved. We appreciate your positive feedback.
Account support.
Deborah was excellent with helping me with my Questions and managing my account. It was great to have such a friendly and easy conversation to support me. High recommend EQI support from Deborah.
13 juli 2026
Svar från EQi
We're so happy to hear that you had such a positive experience! We appreciate your kind words and are glad that you found the conversation friendly and supportive.
Manish was excellent
Manish was excellent. A difficult task was made to be easy. He was brilliant. Explained every step of the way. A pleasure to deal with
3 juli 2026
Svar från EQi
We're delighted to hear that our team member was brilliant and made a difficult task easy for you. We appreciate you recognizing their clear explanations every step of the way.
The Representative was very polite
The Representative was very polite, professional and knowledgeable.
9 juli 2026
Svar från EQi
We're so pleased to hear that our representative was polite, professional, and knowledgeable. Thank you for sharing your positive experience with us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.