Ramsiya was incredibly helpful in sorting out my online account access. She was friendly and efficient and didn't mind staying on the line to ensure that I got the relevant reset emails. I would highl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Patient beyond belief. OK, it took over hour, but then it was complex and it was all new to me, but at no stage did Aafreen express anything other than a concern to get this mess sorted out or su... Se mer
Företaget har svarat
I needed help setting up and using the share dealing app. I can honestly say Manish could not have been more helpful and understanding of my issues. He was very patient and appreciated that because we... Se mer
Företaget har svarat
The trader Wasanth was extremely helpfull. When I told him I was not particularly experienced he went out of his way to explain the process making the transaction both pleasant and successful.
Företaget har svarat
Företagsinformation
Skrivet av företaget
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrivet av företaget
Kontaktuppgifter
Storbritannien
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Utmärkt
905 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good final outcome
After a few false starts, I was enentually connected to Ramsiya who was excellent and resolved all my queries.
6 augusti 2026
Svar från EQi
We're happy to hear that our team member was excellent and resolved all your queries. We appreciate you recognizing their helpfulness.
I have recently contacted EQi with an…
I have recently contacted EQi with an inquiry regarding my EQi Flexible Stocks & Shares ISA. My call was answered by Manish. He was very polite, confident, patient and well informed. It was a pleasure to talk to him.
5 augusti 2026
Svar från EQi
We're so glad to hear about your positive experience with our team member. We always aim to provide helpful and informed assistance, and we appreciate you sharing your feedback.
Vasant Really helpful and polite
5 augusti 2026
Svar från EQi
We're so glad to hear that our team provided such helpful and polite service. We truly appreciate your kind words.
Bed & ISA dealing
Ramsiya was extremely helpful with my query throughout the dealing process.
5 augusti 2026
Svar från EQi
We are so glad to hear that our team member was extremely helpful throughout your dealing process. Thank you for your positive feedback!
Worth the wait
I initially had a long wait on the telephone before speaking with a very helpful gentleman. My questions were answered professionally and courteously.
4 augusti 2026
Svar från EQi
We're happy to hear that our team member was professional and courteous in answering your questions. We appreciate you taking the time to share your positive experience with us!
Person i was speaking to understood my…
Person i was speaking to understood my concerns etc. Was very helpful and assisted me to reach a place where i was confident the transaction i wanted to undertake would run smoothly.
3 augusti 2026
Svar från EQi
We're so pleased to hear that our team member was able to understand your concerns and provide helpful assistance, ensuring you felt confident about your transaction. Thank you for your kind words!
The agent that helped me with my share…
The agent that helped me with my share dealing was really helpful and patient, her name was Ramsiya
4 augusti 2026
Svar från EQi
We're so glad to hear that our team member was very helpful and patient with your share dealing. We appreciate you sharing your positive feedback!
A professional and extremely helpful…
A professional and extremely helpful service with a knowledgeable person.
4 augusti 2026
Svar från EQi
We're delighted to hear that you experienced professional and extremely helpful service from a knowledgeable person. Thank you for your positive feedback!
Ramsiya was very helpful on the…
Ramsiya was very helpful on the telephone, she answered my enquiry and provided a solution.
4 augusti 2026
Svar från EQi
We're so happy to hear that our team member was helpful on the telephone and provided a solution to your inquiry. We appreciate you sharing your positive experience.
Extremely helpful and patient…
The person answering was extremely helpful and patient. He helped me and gave advice.
I had to phone early - 0830 to talk to him, having waited a long time on hold the previous day.
4 augusti 2026
Svar från EQi
We're glad to hear our team member provided helpful assistance and advice. We appreciate you sharing your experience, and we understand your frustration with the wait times. We are always working to improve our service.
Help from Lysander
Lysander was helpful and stay online to resolve my issues with online purchase as portal was not accepting a new company in search investment.
3 augusti 2026
Svar från EQi
We're delighted to hear that our team member provided such helpful assistance in resolving your online purchase issue. We appreciate you sharing your positive experience with us.
Svar från EQi
We're delighted to hear that our team member was so helpful, friendly, and knowledgeable. Thank you for sharing your positive experience with us!
The customer service agent was very professional and helpful.
The customer service agent was very helpful. He answered all my queries in a polite and professional manner.
3 augusti 2026
Svar från EQi
We're so happy to hear that our customer service agent was helpful and answered all your questions in a polite and professional manner. Thank you for your positive feedback!
Svar från EQi
We're happy to hear that our answers were clear and speedy for you. We appreciate your positive feedback!
Sarath was great from start to finish
Sarath was great from start to finish. A quick easy process. Thank you
31 juli 2026
Svar från EQi
We're so pleased to hear that your experience was quick and easy. Thank you for sharing your positive feedback with us!
Getting through was a pain in the…
Getting through was a pain in the bottom. However the person on the phone was very patient and helped us resolve the issue. Appreciate his help
31 juli 2026
Svar från EQi
We appreciate your feedback and are glad our team member could assist you. We are working to improve wait times.
Manish in Customer Service is…
Manish in Customer Service is responsible for me giving this review 5 stars. I was having difficulty logging in and was extremely frustrated with the process. I phoned Customer Service, didn't have to wait too long fortunately, and Manish talked me through the process clearly and patiently. I am now a very satisfied customer again. Thank you.
31 juli 2026
Svar från EQi
We are so pleased to hear that our customer service team was able to assist you effectively with your login difficulties. It is wonderful to know that our clear and patient guidance led to your satisfaction. Thank you for sharing your positive experience with us!
Svar från EQi
We're so glad to hear our team was able to resolve your issue effectively. We appreciate you sharing your positive experience with us.
Svar från EQi
We're so happy to hear that our team member provided superb, proactive, and patient customer support. Thank you for your wonderful feedback!
Very friendly and efficient service…
Very friendly and efficient service given by Saradh Kumar in shareholder services this morning
30 juli 2026
Svar från EQi
We're delighted to hear you received such friendly and efficient service from our shareholder services team. Thank you for sharing your positive experience!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.