Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Appliance parts is very prompt to return my inquiries. I have been able to easily order a replacement heating element for my Maytag oven and even the light bulb for the freezer in my Amana refrigerato... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I ordered some replacement fridge parts and they were backordered. I got some weird emails that they were on their way, but then they didn't come. I spoke on the phone to someone who was clearly ov... Se mer

Betygsatt 5 av 5 stjärnor

I worked with Roy Hughes on the phone to discuss my recent purchase of replacement refrigerator shelves, bins, parts, etc. He helped me understand the parts that are on backorder, the timeline, and th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Quick note to highlight the exceptional service provided by Lily Jacobs! She patiently guided me to the part needed to repair a leak in my LG fridge icemaker, sending me schematics and part numbers, w... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av reservdelar för vitvaror och hushållsapparater
  2. Leverantör av elektroniska reservdelar
  3. Butik med elektroniska reservdelar och komponenter

Skrivet av företaget

Encompass is a market leading supplier of replacement parts and accessories for products throughout the home. Additionally, Encompass offers 4PL, 3PL, board repair and reverse logistics service. For more information on our comprehensive services, please visit solutions.encompass.com.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Remote Replacement

I had ordered a replacement of a remote control that was lost. And would like to take the opportunity to thank you for the speedy service of getting the replacement to me. This is the first time I had used your service's and do appreciate how fast I received it. It works well with the window A/C (replacement remote). Now I don't have to get up out of the bed and change the functions or dim the display.
Thanks again for the reliable service your company offers

31 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

We really appreciate you taking the time to give us a stellar review!

Betygsatt 5 av 5 stjärnor

Excellent Service

There was an error in my order and Ashley quickly corrected it. She was both helpful and professional in every regard. Highly recommended.

29 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Marc, we appreciate the shout out to recognize Ashley for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Genedel Lopezon was very professional…

Genedel Lopezon was very professional and quickly had my replacement remote shipped out and was delivered with the next few days. Thank you Genedel

12 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Gregory, we appreciate the shout out to recognize Genedel for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Alexis was awesome

Alexis was awesome. She was patient and answered all my questions. Tried going to eBay to save money, what a big mistake. Wished I would have done it right to start with. Thanks Alexis for all your help.

21 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi William, we appreciate the shout out to recognize Alexis for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Derrick was extremely friendly and…

Derrick was extremely friendly and professional in all aspects of handling my issue. He took his time to research the replacement part I needed to ensure that I got the correct part. The entire experience with Derrick far exceeded my expectations. Thank you!

Unfortunately, the shipping has been TERRIBLE! It's been ten days since I placed the order and the part has still not shown up. Tracking the order on the FedEx site it indicated that it's supposed to be delivered today. I'm optimistic that will happen.

9 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Gene, we appreciate the shout out to recognize Derrick for all he does and the opportunity to assist you ordering the part needed!

According to the tracking information. Your package was delivered to your side door a short time ago. Please give us a call if you have not received your shipment.

Betygsatt 5 av 5 stjärnor

Simon was great

Simon was great. He helped me order the part for my washing machine. He made it so easy. No wait time and no hassle.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Daniel, we appreciate the shout out to recognize Simon for all he does and the opportunity to assist you ordering a new part for your washing machine!

Betygsatt 5 av 5 stjärnor

Brian was very helpful

Brian was very helpful, friendly and took care of what I needed to order.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Tony, we appreciate the shout out to recognize Brian for all he does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Lily Jacob was very helpful

Lily Jacob was very helpful in identifying and ordering part I needed for my refrigerator.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Carol, we appreciate the shout out to recognize Lily for all she does and the opportunity to assist you ordering a new part for your refrigerator!

Betygsatt 5 av 5 stjärnor

Cristelyn Paclipan customer service

Cristelyn Paclipan took my order for a Samsung remote control. She was very polite.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Dolores, we appreciate the shout out to recognize Cristelyn for all she does and the opportunity to assist you ordering a new Samsung remote!

Betygsatt 5 av 5 stjärnor

The customer service representative…

The customer service representative Simon Espiritu was able to assist me and he is very patient and knowledgable. Highly recommend!

16 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Sam, we appreciate the shout out to recognize Simon for all he does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

I am very please with my contact eith…

I am very please with my contact eith Armand. He was very sweet and found the replace part I need for my LG air purifier. The original part I understand is discontinued but he found a replacement part that he said will work. He placed my order and said it should be here in 3-5 days. I'm very please with the service. I wish I'd of found them sooner.

16 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Dawn, we appreciate the shout out to recognize Armand for all he does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

May Ann was helpful and patient

May Ann was helpful and patient. Did some trouble shooting over the phone.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Rocio, we appreciate the shout out to recognize May Ann for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

I was introduced to Chris Bell

I was introduced to Chris Bell. She was delightful and very informative. I appreciate her hard work to be able to assist me with my problem.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Stephen, we appreciate the shout out to recognize Chris for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Spoke with Donny regarding a tv stand…

Spoke with Donny regarding a tv stand and he was beyond patient with me, though ai didnt have all the information ready, i never felt rushed. Great CS rep!

15 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

We appreciate the shout out to recognize Donny for all he does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

The LG Parts representative Cristelyn…

The LG Parts representative Cristelyn Paclipan is one of the best customer reps I have ever experienced. Friendly and efficient, she picked up flawlessly all the complex model numbers, phones, emails, and answered all my questions the way I would want.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Bill, we appreciate the shout out to recognize Cristelyn for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Kris Belle was very kind and…

Kris Belle was very kind and professional as she placed my order for a part on my refrigerator.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Pam, we appreciate the shout out to recognize Kris for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Had the part available that I needed…

Had the part available that I needed and expedited shipping available as well. Great customer service when ordering over the phone with Ferren. Thank you.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Gene, we appreciate the shout out to recognize Ferren for all she does and the opportunity to assist you!

Betygsatt 5 av 5 stjärnor

Door Latch

Kris Belle was very helpful in making sure that I was receiving the correct door latch for my LG Microwave. The door latch was Out of Stock, but, she was able to back order my latch which was due to be in stock a week from now.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Encompass

Svar från Encompass

Hi Ralph, we appreciate the shout out to recognize Kris for all she does and the opportunity to assist you ordering the correct latch for your LG microwave!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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