There was a small hiccup with my order and the wonderful team sorted it for me very quickly. Exceptional service and I was very happy with the whole process. My client also LOVED their champagne gift.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If you are already an avid champagne lover, or are keen to learn more about the world of champagne, then let Emperor Champagne be your guide. The annual champagne and caviar event on Saturday was abso... Se mer
Excellent experience thank you for the discount on sign up as well as the fantastic range of champagnes.I found my favorite one after looking around and even larger retaillers did not have it.Prices a... Se mer
I needed to get a specially selected Champagne delivered before an event that was about 10 days away. In order to do that I needed to be guaranteed that the delivery could be managed. Emperor Champagn... Se mer
Företagsinformation
Skrivet av företaget
Australia's home of champagne, Emperor Champagne has 250+ cuvées - for all tastes and budgets. Find the perfect champagne for your next gift, occasion or just to enjoy at EmperorChampagne.com.au. Free standard shipping over $200. Mainstream brands to growers. Ideal for gifting as luxury packaging comes as standard.
Kontaktuppgifter
Unit 6, 18 George Street, 3191, Sandringham, Australien
- 1800 242 672
- Support@emperorchampagne.com.au
- emperorchampagne.com.au
4,4
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 30 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My gift was delivered on the correct…
My gift was delivered on the correct date, despite me missing the delivery date when I booked. Fair play to the company the got my email and corrected my mistake. Thank you 🙏
19 maj 2025
The order was dispatched very promptly…
The order was dispatched very promptly with delivery tracking details. The order arrived very quickly.
It was my first time using them and I will definitely be using them moving forward for all my champagne.
19 maj 2025
Delivery Issues
The use of CourierPlease to deliver orders lets Emperor down every time. This courier service is so dodgy, They fail to deliver orders and I am having to complain to Emperor every month as my orders are always missing or delayed.
13 maj 2025
Great delivery timing. A safer place would have been putting under my staircase not front door.
Great prompt delivery
5 maj 2025
Excellent service!
Emperor Champagne gave great service in organising a last-minute gift delivery at very short notice on a weekend. The magnum was very well-received on the day. Thanks so much!
2 maj 2025
Fantastic customer service and support
Kyla and Susanne were fantastic to deal with to ensure my jeroboam of champagne will be the star of the party.
8 maj 2025
Emperor Champagne just gets Champagne!
Emperor Champagne just gets Champagne!
Every part of my experience with Emperor Champagne and their team has been amazing. They are knowledgable, understand what I like, make great recommendations based on what I like. If you love champagne then talk to Emperor Champagne.
8 maj 2025
Prompt and efficient response to an…
Prompt and efficient response to an international order and completed by person delivery
Thank you!
8 maj 2025
Unfortunately went to wrong address and…
Unfortunately went to wrong address and I had to chase it down myself. 🤔😌
5 maj 2025
VERY fast delivery and product…
VERY fast delivery and product delivered safely in good condition.
29 april 2025
Prompt service
21 april 2025
Cheers to Emperor!
Every experience with Emperor Champagne is a positive one. I have now enjoyed many years of fine dining, excellent champagne and fantastic events. Keep up the amazing work team Emperor!
18 april 2025
Some Good, Some Bad.
Self-service pick up: no good. Also - in the boon docks.
Service: quick to take your $$$ but then flat out getting anything after that.
Selection: good selection of large format champagnes.
10 april 2025
Svar från Emperor Champagne
Hi Patrick, You did select a click and collect from our warehouse. We are more than happy to ship quickly and safely to you!
Exceptional Service Amazing Champagnes
Exceptional service and amazing recommendations. The team went above and beyond to assist with my order. Will be back!
31 mars 2025
Fantastic service
31 mars 2025
Great mob to deal with
Great mob to deal with. Expedited my order efficiently. Good range of products. Excllent company to deal with.
29 mars 2025
Awful Service
I paid extra for overnight delivery and the bottle of champagne was delivered 5 days later. No refund was offered for the delivery charge nor an apology for the delay.
4 april 2025
Svar från Emperor Champagne
Hi Natasha, We did look into your order. You chose express post to regional Tasmania at 4pm on a Thursday. Only metro cities are next day delivery. You also ordered on 4pm after the express cut off on a thursday and the parcel was delivered on Tuesday so that is within the Express Post timeframe. You counted the weekend in the 5 days however couriers dont deliver on the weekends. We were actually right on time according to the shipping terms on our website! Thanks again for your order.
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