Emperor Champagne Omdömen 

Had a mix up in my order and they were very gracious and quick to help. Can't recommend them enough.

Thank you Liezel for your Professional Service when l ordered a champagne set online but it had been sold out. You went above and beyond on my first ever order to make it special still. The order was made look beautiful in your speciality boxing and delivered promptly outside of Melbourne.
Will definitely order beautiful French wine from you again.
Thank you for all your professionalism.

Good choices at reasonable prices. Delivery info was not clear but item did arrive on time

Quick delivery, great service and product.

Brilliant customer service. Quickly delivery. Perfect

A great professional experience

The customer service on the phone.

Superb, reached out for assistance with their 22ysh product. Very prompt response from liezel, and sorted within no time. Liezel was very polite and helped us immediately without question , thank you liezel you are amazing 😊 recommend emperor champagne for purchases and customer service 🙏🏻

Company needs better delivery network and needs to stop dodgy third parties.
Also better comms...but I appreciated the refunds which shows a company wanting to do the right thing by its clients.

Great communication, great tracking, on time and great wines

Efficient purchase process, product arrived promptly, beautifully boxed and protected. Expensive but 'boutique' champagnes difficult to source elsewhere in australia

They got my order wrong, and when I identified this and requested it be corrected (to an increased number of bottles and therefore more money for them), I was told that this was what was in the system. No recognition that a transcription error into said system might have been possible from a handwritten order sheet. It was a very odd experience.

I still have not received my order I made for Emperor Crystal Tulips Champagne Glasses on the 28th May. I have followed up 4 times with no response.
Absolutely appalling service.

Quality glasses. Quick shipping.

Lovely box, delightful champagne at a great price. Perfect housewarming gift for my friend.

A very good experience. Thanks.

Cancelled champagne club after three months, our second delivery of champagne never came. Absolutely impossible to get hold of them, emailed and phoned numerous times. No customer service whatsoever. Ended up having to contact our credit card company. Be very wary of signing up to their champagne club!!

We are loving the monthly champagne club. Each month we are sent something different and it takes us on a journey. Who knew champagne could have so many different qualities! I also love that they stock a lot of items not readily available.