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Elia Omdömen 

228
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Although the bottoms come up smaller than normal UK sizes they are stunning When I did have sizing issues it was sorted straight away with a new size sent out and discount code for next box These l... Se mer

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Betygsatt 5 av 5 stjärnor

Gorgeous lingerie in a lovely package with extra gifts. Fit is right for me and the company responds to messages too. Looking forward to my next parcel.

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Betygsatt 5 av 5 stjärnor

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Se mer

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Betygsatt 1 av 5 stjärnor

Ordered two weeks ago, company were happy to take the money but then I heard nothing. Followed up a week later asking for an order update. Mary C said that my order has been shipped. Zero tracking inf... Se mer

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Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

228 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(228)

141 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Not big chest friendly

It’s a very nice idea and very pretty products. however it’s not big chest friendly, sizing goes up to E cup. They should consider making bigger sizes, for some women have bigger chests.
Quite disappointing and a real shame as I would love to buy from them

10 september 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Isla,

Thank you for the feedback - we do offer up to 42F currently, it's just split in to different products due to limitations with our website (how many different options are available for each product).

Regarding larger sizes, we'd absolutely love to offer these, and do plan to do so in the future.

We're a small business, and to offer well fitting, supportive sets for larger chests it requires a moderate redesign of our sets, and once we're able to do so we absolutely will be offering as many sizes as we can! Lingerie design and manufacturing has a very high barrier to entry and would require significant investment on our side that we're working towards but can't currently. If we were to grow in to a larger brand we'd ensure we buck the trend of any bigger, mainstream brands, not offering diverse and full size ranges.

We do appreciate the feedback, and would ask you to consider amending your review, as we fully agree with you! We just have to work with what's possible for us right now.

Thanks,

Elia Boutique Team

Betygsatt 5 av 5 stjärnor

Such a wonderful company

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are so soft and cosy. The designs are unique and delicate, the bra bands are flexible which makes them breathable and comfy. I can’t wait to receive more, it’s such a fun parcel to receive and open every month!

9 september 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Sal, awwww thank you for your kind words! We like to keep everything friendly for everyone including our little furry ones. We are glad that you are loving everything and that your are enjoying your monthly boxes! Love Elia xox

Betygsatt 5 av 5 stjärnor

Happy man

Easy to set up and easy to make changes to your order each month.
Been ordering now for my partner for a few months now.
Absolutely quality items the colours the materials. Very nice
Shes happy I'm very happy
A new adventure every month.

9 september 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Steve! We are glad to hear you are finding things easy to navigate and that your partner is loving the sets (as well as you) we hope you continue to enjoy your adventures! Love Elia xox

Betygsatt 5 av 5 stjärnor

Great underwear great fit style colours…

Great underwear great fit style colours never had a issue love receiving my box every month my underwear drawer look better than it has done in years

9 september 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Deborah, thank you for your kind words and we are so glad to hear you are loving the sets. Love Elia xox

Betygsatt 5 av 5 stjärnor

Amazing customer service!

I wanted to get a subscription for my wife. Having recovered from breast cancer finding underwear is sometimes difficult due to the surgery. After ordering a single purchase, my wife received a beautiful set with a couple of added gifts.. the presentation was great. Unfortunately the fitting didn’t work for my wife. Elia boutique’s customer service was second to none though. After trying to find an alternative solution and even recommending alternative companies who specialise in post op underwear they even sent a goodie box to cheer her up.. an amazing gesture. Highly recommend ❤️

27 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Tim, I'm so glad you have had a positive experience with us, I am sorry that we couldn't help but I do hope that some of the suggestions/companies I mentioned can help. Of course we are always here if you need advice. But I'm happy that the goodie box was well received by your amazing wife! Both of you look after yourself and take care. Summer xox

Betygsatt 5 av 5 stjärnor

Arrived quickly and was a very cute…

Arrived quickly and was a very cute surprise. I’ve ordered the monthly subscription and never know what I’m getting. What I received is something I would have never chosen myself and I loved it. The quality is great and the fit is perfect. Very fun buy!

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Heather, thank you for your lovely review! We are happy to hear you are loving the boxes and the styles you are receiving :) Love Elia xox

Betygsatt 2 av 5 stjärnor

I didn’t get what I ordered as I only…

I didn’t get what I ordered as I only wear briefs they sent me tong I don’t wear or ask for . They replied and said that they cannot guarantee what you ask for!! What’s the point then ordering if you can’t satisfy your customers needs!!!

Little update I have contacted customer service and they said it is what it is so basically you don’t get what you paid for!!!

This is the reply from your customer service!!!

Hi Grace,

Thanks for getting in touch, and I’m sorry you’re disappointed with the bottoms in your box.

I'd like to gently clarify that while we do our best to follow your preferences, briefs and thongs aren’t guaranteed as we need to send what’s available in your size when your box is being packed.

That said, I’ve made a note on your account to send briefs for your future boxes whenever we have them available in your size, so the team will keep this in mind when packing your orders.

I’m sorry again for the disappointment, and hopefully we can get you a pair of briefs in your next box. 😊

--

Warm regards,
Stacy
Customer Support Associate

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Grace, I'm sorry to hear you haven't received your preference. If you send us an email at info@elia.boutique and ask for Summer and I will look into this for you :)

I have sent you an email regarding this as I haven't spoken to you. Please check your emails. Summer

Betygsatt 5 av 5 stjärnor

A million dollar fit!

I love recieving these through the post. The fit is perfect and is even better than the high street. Mine make me feel like a million dollars. Confidence has levelled up!

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Olivia! We are so glad you are loving the boxes and that they have given you a confidence boost! Love Elia xox

Betygsatt 5 av 5 stjärnor

My wife loves the quality of the…

My wife loves the quality of the product and the team go above and beyond when we moved address and solved the issue quickly

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Kieran, we are so happy to hear that your wife is loving the sets and of course we are always here to help! Love Elia xox

Betygsatt 5 av 5 stjärnor

Have had two of these so far the fit is…

Have had two of these so far the fit is perfect on both and they are so beautiful ❤️ lovely little box to get each month also love the satin scrunchys that came with, soooo cute

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Roisin! Thank you so much for your kind review. We are so happy to hear that everything is fitting well and you are loving the boxes! Love Elia xox

Betygsatt 5 av 5 stjärnor

Beautifully designed…

You’re lingerie is beautifully designed and well stitched, attractively packaged with the little extras that that make each box feel special, on one bra the underwire started coming out, I can fix it no problem. Perhaps a tiny touch of stretch in the bra might be helpful as I cant decide if I’m better off with a 34B or C , I’m really looking forward to receiving my next set xxx

7 augusti 2026
Logotyp för Elia

Svar från Elia

Hi Ciaran, thank you so much for you sweet review! If you ever have any issues with the lingerie then please do send us a message and we will get it sorted for you, the same for the sizing, it is something we can discuss :) but we are glad to hear you are loving the boxes and that you look forward to receiving them! Love Elia xox

Betygsatt 3 av 5 stjärnor

Some teething troubles but generally good

It's ok. the first box or two is great until you realise it's the same underwear every month just in increasingly ugly colours. Also I specifically asked not to have thongs yet I got sent them. And a couple of the bras really looked awful on me so I asked them not to send that style again..but yep, they kept sending them. I feel a little conned tbh by this. All jazz hands at the beginning but it's just cheap stuff in the end.

UPDATE: A very nice person got back to me with refunds for unwanted underwear and apologies. I would hasten to add that the question of style of underwear and colours is my personal one - and that the actual service - packaging and customer service is overall good and I wouldn't want anyone not to take up a subscription because of my review. I enjoyed it while it lasted for me - and I did get some nice undies out of it! I have amended my rating as a result.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Anna, I'm sorry to hear that you haven't had a good experience and that you weren't getting your preference bottoms. If you email info@elia.boutique and ask for Summer then I will look into this for you :) thank you

Thank you for your updated review and I am very glad I could rectify this for you :) Summer x

Betygsatt 2 av 5 stjärnor

Some of the underwear is lovely but I’m…

Some of the underwear is lovely but I’m a size 10 weighing 9stone 5 and the Large was just not big enough. Seemed crazy! Also a lot of the same designs

6 augusti 2026
Logotyp för Elia

Svar från Elia

Hi Leanne, I'm sorry to hear you haven't had a good experience. Of course we would love to rectify this for you. If you send us an email to info@elia.boutique we will look into this for you

Betygsatt 5 av 5 stjärnor

I love this lingerie box

I love this lingerie box. The underwear was stunning, beautifully made and designed, excellent quality. Fitted perfectly and to size. Beautifully wrapped with lovely little gifts and accessories and delivered every month.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Rebecca, thank you so much for your kind review and kind words. We are so glad to hear that you are loving the boxes :) Love Elia xox

Betygsatt 5 av 5 stjärnor

Excellent service

Such quick, friendly and professional service! I contacted Elia Boutique by email on Sunday evening and the problem was solved first thing Monday morning by Stacy.
Also beautiful online presence!

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Anna, thank you so much for your kind words. We are so happy to hear that everything was sorted for you quickly by Stacy. I will be sure to pass this onto her :) Love Elia xox

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