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Elia Omdömen 140

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

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Betygsatt 5 av 5 stjärnor

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting... Se mer

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Betygsatt 1 av 5 stjärnor

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

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Betygsatt 5 av 5 stjärnor

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their box... Se mer

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Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

140 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Betygsatt 5 av 5 stjärnor

I really loved the first box the…

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting new underwear feel special. Can't wait for the next box

25 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Claire, thank you so much for your kind words. We are so glad you love the little extras and the feeling you get! :) Love Elia xox

Betygsatt 5 av 5 stjärnor

Wow what a wonderful piece of lingerie

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

9 maj 2026
Logotyp för Elia

Svar från Elia

Hi Matt, thank you for your kind words. Send us an email to info@elia.boutique, ask for Summer and I will see what I can do for your next box :)

Betygsatt 5 av 5 stjärnor

Love, love, love, couldn't recommend it more

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

8 maj 2026
Logotyp för Elia

Svar från Elia

Hi! Thank you so much for your kind words. If you ever need help with anything just let us know :) Love Elia xox

Betygsatt 3 av 5 stjärnor

Good product, late delivery

Love the product, wife always looks forward to it arriving

2 months in a row I’ve needed to chase for delivery as not arriving when it should

7 maj 2026
Logotyp för Elia

Svar från Elia

Hi Rob, I have sent you an email. Summer :)

Betygsatt 5 av 5 stjärnor

Quality

Excellent customer service and great quality products

7 maj 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Peter, thank you so much for your kind words. And of course if you ever need help just let us know :) Love Elia xox

Betygsatt 5 av 5 stjärnor

Received my order today

Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Sandra, thank you so much for your kind words. And of course if there are any issues ust please let us know :) x

Betygsatt 1 av 5 stjärnor

What a rip off

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

5 maj 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Jay, please email info@elia.boutique and ask for Summer and I will look into this for you. In terms of the £20.00 then £30.00 the 1st box is an introductory offer which then goes up, this is stated in the terms & conditions on the website and also as you check out. But please send over an email and I will see what I can do :)

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Betygsatt 5 av 5 stjärnor

Very happy!

I decided to treat myself to the Secret Garden set and further subscriptions. After placing the order it arrived much quicker than I expected it to.
The size of the bottoms are true to size and the over all quality of both bra and bottoms are really good.
I had made a mistake with the size of the bra and emailed to find out how I could go about sending it back for an exchange. Stacy got back to me very quickly and although they didn't have my exact size, Stacy suggested I might like to try the "sister" size to my usual size. I went up a band size and down a cup size in the hopes that would fit just as well. That was then sent out super speedily and fits perfectly.
Thank you for great service. I'm looking forward to my next delivery!

29 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Kayla, thank you much for your kind words and I'm glad we could help you. I will pass your kind words onto Stacy :) Summer x

Betygsatt 5 av 5 stjärnor

Very good products and the team is so…

Very good products and the team is so helpful, patient and accomodating.

I had issues with the bra size on the set I had purchased but they dilligently worked with me to help me find the correct size.

Excellent support and product, would 100% reccomend.

27 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi, I'm so glad I could help you to find the right size in the end. If you ever have any issues please let me know and thank you for being with us :) Summer x

Betygsatt 2 av 5 stjärnor

Polyester nightmare

Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buying lots of good quality lingerie from Lounge lately I thought this would be a nice way to keep getting regular pretty sets for a decent price, but my god please just shop at lounge. You'll get similar (better) designs, made with quality materials that actually look and feel good.

25 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Lizzie, I'm sorry to hear you weren't happy with the quality. Can you kindly send over an email to info@elia.boutique and make it out to Summer and I will look into this for you. Thank you :)

Betygsatt 4 av 5 stjärnor

Absolutely beautiful lingerie, shame about delivery

Absolutely beautiful lingerie. Such a shame it took just under 3 weeks from ordering to arrive.
With this said, their customer service team are really understanding and friendly.

24 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Sophie, I'm sorry to hear about your order being delayed. Unfortunately this is something that was out of our control due to slight delays in our deliveries. If you ever have any issues. Can you pop over an email for the attention of Summer and I will have a look at your order. Info@elia.boutique :)

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 5 av 5 stjärnor

So difficult to get this right (with…

So difficult to get this right (with both style, taste, and size) and somehow they have and then some! They’ve managed to design a surprise box of lingerie which is so classy and fits like a glove. Such a wonderful idea to subscribe to something elegant just for you as a treat each month and the packaging is so cute. Also super responsive on Instagram! Definitely keeping my subscription 🩷

23 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Ava,

Thank you so much for your kind words. We are so glad to hear you are loving the boxes! Love Elia xox

Betygsatt 5 av 5 stjärnor

Beautiful lingerie sets which come…

Beautiful lingerie sets which come every month as my personal treat with little extra treats included! LOVE the subscription

10 april 2026
Logotyp för Elia

Svar från Elia

Hi Safran! Thank you so much for your kind words :) Love Elia xox

Betygsatt 5 av 5 stjärnor

Magical Sets

I am absolutely blown away every time i get my monthly subscription. These sets are magical and so worth the money.

9 april 2026
Logotyp för Elia

Svar från Elia

Hi! Thank you so much for your kind words. We are glad to hear that you are loving your monthly subscriptions :) Love Elia x

Betygsatt 5 av 5 stjärnor

Overjoyed

A bit of a rocky start but down to royal mail who are dyer atm in all respects. Customer Service absolutely fantastic at Elia. I actually really enjoyed my conversations with Summer, it felt like actually talking to someone who cares. People are so quick to write off companies at the slightest inconvenience but forget to give newly established or small run business's a chance and grace. Make sure you MEASURE your size to avoid the faff of replacement. We all know as women that it doesn't matter what cup and back we think we are, they change from different companies. My fit was actually perfect, comfortable and I'm feeling rather special wearing a matching fancy set. The little extras are a cute touch, but I can't believe people are leaving out stars because they didn't get the same colour bobble or one less faux petal. BE REAL you are buying lingerie everything else is a bonus. Quality is beautiful, quaint and cute little touches, I love the whole seasons theme, I just think it's a fabulous idea. And I love having something to look forward to every month. Very happy and loyal customer, I wish you all the best.

16 april 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Lauren, thank you so much for your kind words. I enjoyed our conversations too! I'm so glad you love your sets and of course if there are ever any issues just message me :) Summer x

Betygsatt 5 av 5 stjärnor

Beautiful lingerie

Beautiful lingerie that fits perfectly. Don’t know I’m wearing it.

30 mars 2026
Omdöme utan inbjudan
Logotyp för Elia

Svar från Elia

Hi Debbie, thank you very much for your kind words :) Love Elia xx

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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