I have an electrical company and I always say that you can tell the true value of a company when things go wrong, not necessarily when things go right. We ordered a fan with controller and only manag... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service makes this experience 5 out of 5. Dealt with a lady called Natalie that went the extra mile finding out everything we needed with a ventilation system and kept her awesome attitude... Se mer
Absolutely first rate level of service and expertise. Geoff went completely 'above and beyond' in his efforts to get the complicated extraction system to work clearly he has years of experience in th... Se mer
Easy to order! Competitively priced! Delivered quickly! Easy to fit (Even for an amateur)! And best of all, does the job it was designed for! House feels fresher, no condensation, no mould and seems t... Se mer
Företagsinformation
Skrivet av företaget
We are the online store for ventilation & heating equipment. Free UK delivery, free expert advice and great deals on the best range of fans, air terminals & heat recovery units.
Kontaktuppgifter
Storbritannien
- 0161 818 2050
- hello@efans.co.uk
- efans.co.uk
4,8
Utmärkt
345 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service. Asked about the delivery slot and was given a date and time with tracking. The rep even followed up with updates for me.
Would definitely recommend eFans.
4 september 2024
Omdöme utan inbjudan
Needed a fan for the extraction system…
Needed a fan for the extraction system in my restaurant
It was an emergency because we had to close
Efans delivered our item the very next day
So happy with the service
When I told my wife I spent £800 on onlyfans she wasn’t happy until I explained
29 augusti 2024
Omdöme utan inbjudan
Order arrived very promptly and very…
Order arrived very promptly and very well packed.
Good quality product easy to install.
5 juli 2024
Very quick delivery and great customer…
Very quick delivery and great customer service when part of the order went missing.
21 augusti 2024
Omdöme utan inbjudan
A1 communication
Excellent product at the right price.
Communication was A1.
Will use again .
31 juli 2024
Great Products
9 juli 2024
Not good as they say
Not good as they say
Eazy to instal?!? NOPE
Not good performance at all, west of money
2 juli 2024
Svar från eFans Direct
Hi Alex,
Thank you for sharing your feedback on the Greenwood product you purchased. We’re really sorry to hear about the trouble you’ve had. Many of our customers have had great experiences with this product, so it worries us that it hasn't met those needs for you.
Did you double-check that this product was the right fit for your room size and needs? Sometimes the right match makes all the difference with a product like this!
It’s also really important to have a qualified electrician handle the installation to get the best performance and safety. We’re a bit disappointed you didn’t reach out to our team first, as we’re always here to help sort out any issues you might have as soon as they arise.
Please get in touch with our customer support team so we can work together to make this right. Your satisfaction means a lot to us, and we want to ensure you have a great experience with our products.
Best regards,
Natalie
Svar från eFans Direct
Hi Nigel
Thank you for your kind words! We’re thrilled you were satisfied with the fast delivery and your purchase. If you need anything else, feel free to reach out.
Many Thanks
Natalie
Website easy to navigate and the prices…
Website easy to navigate and the prices are excellent. Delivery was quick and goods arrived extremely well packaged.
17 juni 2024
Svar från eFans Direct
Hi Sallie
Thank you for your feedback! We’re glad you found our website easy to navigate, prices excellent, and delivery quick and well-packaged.
Many Thanks
Natalie
Good customer service
A few problems with delivery but recovered well with good customer services.
17 juni 2024
Svar från eFans Direct
Hi David,
Thank you for your feedback! We’re sorry for the initial delivery issues, but we’re glad our customer service team could resolve them to your satisfaction. We appreciate your understanding and support.
Best wishes
Natalie
Excellent customer service over the…
Excellent customer service over the telephone regarding the running of the machine and delivery details.
20 maj 2024
Omdöme utan inbjudan
wide range of fans ‘ great service
With a wide range of fans and not necessarily just fans , great service and greater value for the items purchased
9 oktober 2023
Omdöme utan inbjudan
Great service
Great service, talked me through everthing that I needed to complete my MVHR installation. Cant fault.
9 maj 2024
Managed to find E fans direct selling…
Managed to find E fans direct selling the vent Axia PIV fan I wanted and they were selling at the best price anywhere, very easy to buy was with me within two days less than two days really can’t fault the service at all, great company no hassle as it should be.
8 maj 2024
Items perform well
Items perform well. Quick delivery and well packaged items
30 mars 2024
Omdöme utan inbjudan
Will use again!
Good price for items selling and very good professional service. Have used a few times now and will continue to. Thank you.
13 maj 2024
Omdöme utan inbjudan
Prompt delivery of items ordered
Prompt delivery of items ordered - did the job as expected.
4 oktober 2023
Omdöme utan inbjudan
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