Mary Jane is the person managing me and my husbands account . Very professional, very helpful, stays on the phone to make sure we are on the right page . Jane is very detailed in explaining everything... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nerrbie Villarin is so patient, kind, knowledgeable and helpful! I am proud to say all of my student loans have been paid in full!
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I’ve been with EDAPT for a few years now and it only mean my financial burden/student loan has been tremendously lessen. I am happy that Mary Jane handled my account and that she often and contin... Se mer
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I’m still trying to fully understanding the process. I could really use a an approximate date for my Parent Plus Loan Forgiveness. Today I received a text stating to review my email from EDAPT and... Se mer
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Företagsinformation
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Skrivet av företaget
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Kontaktuppgifter
5000 Birch St suite #3000, 92660, Newport Beach, USA
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Edapt is the best!
Edapt is geat, this company had kept me out of default, I paid a little to them & was able to have money to pay other financial obligations. Thank you very much!!!
17 februari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great people to work with
14 februari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Robert,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Thank you for your help as much as you…
Thank you for your help as much as you could. When I get an chance to get everything calm down I will definitely will be back in the future. Happy Valentines day. Have a great rest of your day.
27 januari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Alice,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Legendary customer service
Legendary customer service. Personnel knows 100% of the information
11 februari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Francisco,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The communication process was very…
The communication process was very well, The process of filling out the paper work was self explanatory. I never had to feel frustrated while doing the paper work, and the response was sent back very fast.
10 februari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Karen,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I at first liked working with this…
I at first liked working with this company. I have struggled at the end with them. I feel they are doing what they need to do , but for me our business is done!!!
23 januari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Patricia,
Thank you for taking the time leave your review. We appreciate your feedback. We would love to discuss the area you felt you struggled in. A team member reached out yesterday to discuss your file. Please give us a call as customer service is our main priority and let us know how we can earn 4 or 5 stars in the future.
Warm Regards,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Katrina!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Friendly
Friendly, helpful, knowledgeable and professional service.
7 januari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Jamie!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
A pretty simple process to consolidate…
A pretty simple process to consolidate my loans and recertify each year based on my income. Happy to have been able to save and pay off my total balance this week.
18 december 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Erin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My experience with edapt is great and one of kind it works like magic. …
My experience with edapt is great because, they can deliver the right way on your behalf with all your necessary supporting documents. They consistently monitored your account records to make sure everything is reported accurately to the department of education. They are the best.
26 november 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Godfrey,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Thanks for your service!
Thanks for your service it has been great. This helped me get my loans forgiven.
5 november 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Latonya,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Top notch proessionals who know the…
Top notch proessionals who know the federal student loan network and provide relavent usable advice to their customers. Friendsly and courteous. Alwa a pleasure to work with them.
16 oktober 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Debra,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT offered a plan for repayment that…ed
EDAPT offered a plan for repayment that I could afford and my debt is now being settled. Thank you EDAPT for all your assistance that has produced a successful completion reported by MOHELA’S Agents in August 2024!
17 oktober 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Sharon,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service. Thank you for giving us the opportunity to guide you on this path to financial freedom. Please let us know If you ever have any questions!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Quick service
Quick service, willing to guide though problems. Help me find and reset passwords.
20 september 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Cedric,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My representative was always helpful…
My representative was always helpful and kept me ip to date of all regulations and notices that affected my loan .
1 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Ms. Lofton,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
very helpful people running the…
very helpful people running the show.thank you all
4 oktober 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My Loan Debt Forgiven by EDAPT USA
This company is doing a lot of great things for people like me. EDAPT USA was able to forgive my substantial student loan debt that I had accumulated for years. I never thought I would be able to pay back this loan in my lifetime. Thanks again and I would definitely recommend this company to anyone that has student loan debt.
Michael P. Mae
9 september 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Michael,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and knowledgeable
Very helpful and knowledgeable. Very friendly
5 september 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Mary!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Amos!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The service, I received from you haven been great. I am enjoying it.
Thank you for all your support. Your assistance is very valuable to me. Your correspondence gave me rest of mind and provide current update of the loan. I enjoy the customer service is great.
24 augusti 2024
Svar från EDAPT USA
Hello Adekunle!
Thank you for taking the time to leave your detailed and wonderful review. We appreciate you doing so. At Edapt we really strive to deliver the best possible customer service to each of our clients. Thank you for giving us the opportunity to help you! Please let us know If you ever have questions and don't hesitate to reach out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.