Mary Jane is the person managing me and my husbands account . Very professional, very helpful, stays on the phone to make sure we are on the right page . Jane is very detailed in explaining everything... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nerrbie Villarin is so patient, kind, knowledgeable and helpful! I am proud to say all of my student loans have been paid in full!
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I’ve been with EDAPT for a few years now and it only mean my financial burden/student loan has been tremendously lessen. I am happy that Mary Jane handled my account and that she often and contin... Se mer
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I’m still trying to fully understanding the process. I could really use a an approximate date for my Parent Plus Loan Forgiveness. Today I received a text stating to review my email from EDAPT and... Se mer
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Företagsinformation
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Skrivet av företaget
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Kontaktuppgifter
5000 Birch St suite #3000, 92660, Newport Beach, USA
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience
These folks worked with me every step of the way. I am impressed with the service I received.
20 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Matthew,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Company is really great to work with…
Company is really great to work with and they find solutions right away
19 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Zenia,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Review
I liked your service up until I was told I shouldn’t had to pay for it! Other than that the service was ok. I felt like I had to do a lot of the finding out information by my self. I had head to tell you guys my loan was forgiven other wise you would have kept charging me!
13 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Jill,
Thank you for your honest feedback. We appreciate the input as it allows us to improve our customer service experience. Thank you for entrusting us on your path to financial freedom and giving us the opportunity. Please feel free to give us a call if you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and took time to explain…
Very helpful and took time to explain the process.
8 augusti 2024
Svar från EDAPT USA
Hello Emery!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT helped me get forgiveness
EDAPT helped me maneuver through the many student loan changes in laws throughout the years and did all the paperwork to get me qualified for public service loan forgiveness. It was worth it in the end as I finally was forgiven nearly 30K in debt.
1 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Lisa,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great customer service.
2 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Elbia!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT USA helped me to navigate student…
EDAPT USA helped me to navigate student loan requirements for payments. They were wonderful understand my financial needs.
1 augusti 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Brenda,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I love the experience and a nice people
I love the experience and a nice people
12 juni 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The representative was very helpful and…
The representative was very helpful and patient. Very knowledgeable.
2 juli 2024
Svar från EDAPT USA
Thank you Candice for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Communication was top priority of the…
Communication was top priority of the staff. They kept in full contact the entire time letting me know everything that was in the works. The customer service was perfect never once was there a bad attitude or anything.
16 maj 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Chris,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
A Personal, Hands-On Experience
I appreciate the personal touch everytime I encounter EDAPT. There's a live person standing by to help me and walk me through the steps of what I have to do. This matters with my extremely busy schedule, and I am grateful.
21 juni 2024
Svar från EDAPT USA
Hello Yassah,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They are very friendly and…
They are very friendly and understanding to your needs. When you call I. For any reason. They help you resolved your issues
1 mars 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Thank you Shawna for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Sherry!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great customer service and support.
21 juni 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
STUDENTS LOANS ARE 100% FORGIVEN
They thoroughly explained every step of the process. We were successfully able to get my student loans forgiven. I will forever be grateful.
15 maj 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My experience with Edapt is great so…
My experience with Edapt is great so far. They answer all my questions and concerns
7 juni 2024
Svar från EDAPT USA
Hello Katrina!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
What made my experience grest were how the resolution got resolve.What made my experience great were thr…
What made my experience great were the agent listening skills and then act upon my request.
29 februari 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Valerie,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They have always responded to any…
They have always responded to any questions and issues that I presented to them. They have even return over paid fees to my account when I brought to their attention that my student loans were forgiven!
4 juni 2024
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Margaret,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I never experienced any issues.
1 november 2023
Omdöme utan inbjudan
Svar från EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Jeffrey,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.