Mary Jane is the person managing me and my husbands account . Very professional, very helpful, stays on the phone to make sure we are on the right page . Jane is very detailed in explaining everything... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nerrbie Villarin is so patient, kind, knowledgeable and helpful! I am proud to say all of my student loans have been paid in full!
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I’ve been with EDAPT for a few years now and it only mean my financial burden/student loan has been tremendously lessen. I am happy that Mary Jane handled my account and that she often and contin... Se mer
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I’m still trying to fully understanding the process. I could really use a an approximate date for my Parent Plus Loan Forgiveness. Today I received a text stating to review my email from EDAPT and... Se mer
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Företagsinformation
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Skrivet av företaget
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Kontaktuppgifter
5000 Birch St suite #3000, 92660, Newport Beach, USA
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från EDAPT USA
Hello Johnny,
Thank you for the 5-star review! We’re glad you appreciated the honesty and direct approach — we believe in clear, straightforward communication to make the process as smooth as possible. We’re always here if you have more questions down the line!
Svar från EDAPT USA
Hello Edgar,
Thank you for taking the time to leave a review. We understand it's still early in the process, and we're committed to making sure your experience with us exceeds expectations. If there’s anything we can do to help along the way, please don’t hesitate to reach out. We’d love the opportunity to earn that 5th star as things progress!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Amazing!
This whole process has been so much easier, less scary, and less overwhelming with the edapt team and services! A million million thank yous! I couldn’t recommend edapt services anymore to anyone!
22 juli 2025
Svar från EDAPT USA
Hello Diana,
Thank you for such an amazing review! We're so glad to hear that our team at Edapt helped make the process feel easier and less overwhelming. That’s exactly what we strive for with every client. Your kind words and recommendation mean the world to us. if you ever need anything, we're always here to help.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Lindsey made my experience great
Lindsey made my experience great. She was very professional, patient and well versed.
21 juli 2025
Svar från EDAPT USA
Hello Chrief,
Thank you so much for your wonderful feedback! We're thrilled to hear that Lindsey made such a great impression. Her professionalism, patience, and expertise truly reflect the standard we aim to provide every client. We'll be sure to share your kind words with her.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They are on top of everything
They are on top of everything, best part is, that they communicate with you as if you're part of their family. They'll text you if anything is needed and will always get things done
16 juli 2025
Svar från EDAPT USA
Hello Jeffrey,
Thank you so much for this amazing review! We truly believe in treating our clients like family so it means a lot to hear that. Keeping you informed and making the process as smooth as possible is always our goal. We're grateful for your trust and look forward to continuing to support you!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
This company has helped me get my loans…
This company has helped me get my loans current and pay an amount i can afford. Truly miracle workers! Thanks from my heart!
16 juli 2025
Svar från EDAPT USA
Hello Boneita,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Thank you for taking the time to leave us a review Susan! We truly appreciate your support and are so glad to know you’re happy with the service. We're always here if you need anything in the future!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Already completed
16 juli 2025
Svar från EDAPT USA
Hello Vickie,
It looks like this may have been submitted in error. We haven’t received any previous feedback from you and there’s no record of an earlier review. If this was intended for another company, we’d appreciate it if you could update or remove it to ensure your feedback reaches the right place.
However, if this was meant for us, we’d love to know how we can turn your experience into a 5-star one. Your input is important to us and we’re always working to improve.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Get Service
Employees are very informative and keeps me in the loop about how things work.
20 maj 2025
Svar från EDAPT USA
Hello Cordelia,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very polite
Very polite, patient, and thorough. EDAPT has great communication to their customers.
13 maj 2025
Svar från EDAPT USA
Hello James,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They have been a wonderful help in this…
They have been a wonderful help in this Federal student loan process. I am 81 yrs old and could not have made it with out them ….and still !!!
7 maj 2025
Svar från EDAPT USA
Hello Sara,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Charlene!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Tracey!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
they take the headache out of it
26 mars 2025
Svar från EDAPT USA
Hello Tisha!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I appreciate the details on what…
I appreciate the details on what happens next through the period of Lay off at Dept of Education, which slows down the process .The consistency in updates are very helpful.
27 februari 2025
Svar från EDAPT USA
Hello Portia,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The representative was so pleasant and…
The representative was so pleasant and patient. Its so important to keep up with all the student loan requirements and its so great to have EDAPT by my side. Its so worth the monthly costs to keep them on board it can get complicated student loans and all.
21 mars 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Franklin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
AMAZING HELP!
AMAZING HELP!! seriously saving my life. Mary Jane was amazing and very patient.
12 mars 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Kristen!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Svar från EDAPT USA
Hello Thomas!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Merissa has been helping for a few…
Merissa has been helping me for a few years now. She always helps me understand every question I ask her. She has made several reminder and follow call to me, to keep me in touch with changes and updates that I need to do. She is very polite and helpful.
18 februari 2025
Svar från EDAPT USA
Hello Angela,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT USA eased my mind!
EDAPT USA excels at maintaining open lines of communication, through emails, texts, and phone calls. They helped me stay informed about my loans, applications, and forms that needed to be submitted. At times I wasn’t available to discuss and they were always consistent about getting back to me. They made me feel like my time was available to them. The process was worry free! I highly recommend them! Sophia was very helpful today in guiding me through the process.
21 februari 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Samantha,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.