Mary Jane is the person managing me and my husbands account . Very professional, very helpful, stays on the phone to make sure we are on the right page . Jane is very detailed in explaining everything... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nerrbie Villarin is so patient, kind, knowledgeable and helpful! I am proud to say all of my student loans have been paid in full!
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I’ve been with EDAPT for a few years now and it only mean my financial burden/student loan has been tremendously lessen. I am happy that Mary Jane handled my account and that she often and contin... Se mer
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I’m still trying to fully understanding the process. I could really use a an approximate date for my Parent Plus Loan Forgiveness. Today I received a text stating to review my email from EDAPT and... Se mer
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Företagsinformation
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We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Kontaktuppgifter
5000 Birch St suite #3000, 92660, Newport Beach, USA
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Svar från EDAPT USA
Hello Jason,
Thank you so much for the 5-star review! We’re thrilled to hear that our timing worked out perfectly for you. Making the process smooth and efficient is always our goal. We appreciate your trust and support!
Experience
Enjoyed the helpfulness from the staff. Made it easy to get back on track
4 september 2025
Svar från EDAPT USA
Hello Genave,
We’re so glad to hear that our staff was helpful and made the process easier for you — getting back on track is exactly what we strive to help our clients achieve. We truly appreciate your 4-star review, and if there’s anything we could do to turn your experience into a full 5 stars, we’d love to hear your feedback.
I really admire how this company is…
I really admire how this company is helping me get this Student Loan fixed and off my line of credit ‼️‼️‼️
4 september 2025
Svar från EDAPT USA
Hello Tamara,
Thank you so much for your kind words! We’re glad to hear that our team has been able to support you in getting your student loans on the right track. Helping clients find relief and clarity with their payments is exactly what we’re here for, and we truly appreciate your trust in us.
They put your mind at ease
They put your mind at ease. They keep you informed of the process.
29 augusti 2025
Svar från EDAPT USA
Hello David,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to put your mind at ease and keep you informed throughout the process. Clear communication and peace of mind are exactly what we aim to provide for every client. We truly appreciate your trust and support!
Svar från EDAPT USA
Hello Ashley,
Thank you for the 5-star review! We’re so glad to hear that Sophia was patient and insightful during your experience. Her dedication to guiding clients with care and understanding is exactly what we strive for. We truly appreciate your trust and support!
Spoke with John who was very helpful…
Spoke with John who was very helpful and patient with me, he was Great and got me through the process which took quite awhile, can’t thank him enough for all his help Gary C
22 augusti 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Gary,
Thank you so much for sharing your experience! We’re delighted to hear that John was able to guide you through the process with patience and care. We know these steps can sometimes take time, and it’s great to know he made it manageable. We’ll be sure to pass along your kind words to him. Thank you again for trusting our team!
I always had help and all my questions…
I always had help and all my questions answered. I appreciate it !
22 augusti 2025
Svar från EDAPT USA
Hello Bryan,
Thank you for your 5-star review! We’re so glad to hear that you always felt supported and had your questions answered along the way. Providing clear guidance and dependable help is what we strive for every day!
The company is great
The company is great. They help me when I needed to handle my payment towards my student loan. I am grateful for your service
21 augusti 2025
Svar från EDAPT USA
Hello Jasmin,
Thank you so much for your thoughtful review! We’re so glad we could be there to help you manage your student loan payments. Knowing that our service made a difference for you means a lot to us. We truly appreciate your trust and are grateful for the opportunity to support you along the way.
Svar från EDAPT USA
Hello Kristine,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you felt treated with respect and kindness. We truly appreciate your trust and are always here whenever you need us.
Although I ran into a few hurdles of my…
Although I ran into a few hurdles of my own making. Angel was stupendous. She answered her phone Always. She was On Time. Was thorough and Followed through. with all paperwork. I would highly recommend working with this team and especially Angel. Thank you, Heather C.
19 augusti 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Heather,
Thank you so much for your thoughtful review! We’re delighted to hear that Angel was able to make such a positive difference in your experience. Her consistency, professionalism, and dedication to following through truly embody the level of service we strive to provide. We’ll be sure to share your kind words with her. Thank you again for the recommendation and for trusting our team.
I love edaptusa
I love edaptusa. They are super respectful and super patient and kind and help benefit you tremendously with the income driven repayment plan.
14 augusti 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Elijiah,
Thank you so much for your kind words! Respect, patience, and kindness are core values for our team, and we’re so glad they’ve made a difference for you. It’s our mission to help clients benefit as much as possible from programs like the income-driven repayment plan.
Amazing customer service.
Amazing customer service.. gets the job done Thanks girls !!
11 augusti 2025
Svar från EDAPT USA
Hello Dee,
Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with our team. They will be so happy to know their hard work and customer service made such a positive impact. We truly appreciate your trust and support!
Shenly did a great job explaining…
Shenly did a great job explaining everything to me.
7 augusti 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Angela,
Thank you for the 5-star review! We’re so glad to hear that Shenly was able to clearly explain everything and make the process easier for you. We’ll be sure to share your kind words with her — they’ll mean a lot!
This company was a life saver and did…
This company was a life saver and did everything to guide me along the process of the madness of repayment. They worked hard to achieve what I wanted and made sure to stay on top of the latest changes. It was money well spent from 2019-2025
1 augusti 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Nina,
Thank you so much for your thoughtful review! We're honored to have supported you through the repayment journey from 2019 to 2025 — your kind words mean a lot to our team. Staying on top of every change and advocating for your needs is exactly what we aim to do. If there's anything we could have done to make your experience a full 5 stars, we'd truly value your feedback. We're always looking for ways to improve and better serve our clients!
Great experience
They helped me when I need options on my student loans
10 juli 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Mrs. Green,
Thank you for your review — we’re so glad we could help you navigate your student loan options! We appreciate the 4 stars and would love to know how we can make your experience a 5-star one. Your feedback helps us improve and continue providing the best possible support. Don’t hesitate to reach out if there’s anything more we can do!
Excellent service
Excellent service. They look out for your needs and always answer your calls.
1 maj 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Irma,
Thank you so much for the kind words! We’re thrilled to hear that you felt supported and well taken care of — that’s exactly the level of service we strive to provide. Knowing you can count on us means everything, and we're always just a call away if you need anything!
Very helpful and easy to deal with.
30 juli 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Denise,
Thank you for the great review! We’re so glad to hear that you found the process helpful and straightforward — that’s exactly what we aim for. If you ever need anything else, we’re always here to help!
I think you have borrowed an angel
I think you have borrowed an angel, Mrs. Lindsey. She has a proclivity for challenging work, not only is Mrs. Lindsey a professional, a prerequisite for being a darned good person but a kind sentient human being. Thank you for your free kindness…She deserves a raise. After working with me, A BIG RAISE would be epic…… Kindness is free and she delivered…. Be safe on your journey home Mrs.Lindsey.
23 juli 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Tammie,
Thank you so much for your kind and powerful words. We couldn’t agree more — Lindsey is truly one of a kind. Her kindness, professionalism, and dedication to helping others shine through in everything she does, and we feel lucky to have her on our team. Your appreciation means the world to us. We're always here if you need anything moving forward.
Amazing Experience!
They made what could have been an overwhelming experience, a piece of cake! Amazing, friendly customer service!
29 juli 2025
Svar från EDAPT USA
Hello Kimberly,
Thank you so much for the amazing review! We’re thrilled to hear that our team was able to turn an overwhelming process into something simple and stress-free. Friendly, supportive service is exactly what we aim for, and it’s great to know we hit the mark. We’re always here if you need us again!
The fact that someone is keeping up…
The fact that someone is keeping up with the needed paperwork. It would be better if the person you deal with spoke in American English without the heavy accent. I have a hard time understanding what they are saying. However, I greatly appreciate the work they have to do to keep up with the changes the government is going through right now.
23 juli 2025
Svar från EDAPT USA
Hello Kay,
Thank you so much for your 5-star review and for recognizing the effort our team puts into staying on top of all the changing government requirements. We also appreciate your honest feedback regarding communication. Clear and comfortable conversations are important to us, and we’re always working to improve the client experience. If you ever have difficulty understanding something, please don’t hesitate to let us know — we’re here to help every step of the way.
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