Mary Jane is the person managing me and my husbands account . Very professional, very helpful, stays on the phone to make sure we are on the right page . Jane is very detailed in explaining everything... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nerrbie Villarin is so patient, kind, knowledgeable and helpful! I am proud to say all of my student loans have been paid in full!
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I’ve been with EDAPT for a few years now and it only mean my financial burden/student loan has been tremendously lessen. I am happy that Mary Jane handled my account and that she often and contin... Se mer
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I’m still trying to fully understanding the process. I could really use a an approximate date for my Parent Plus Loan Forgiveness. Today I received a text stating to review my email from EDAPT and... Se mer
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Företagsinformation
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Skrivet av företaget
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Kontaktuppgifter
5000 Birch St suite #3000, 92660, Newport Beach, USA
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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My representative Sophia
My representative, Sofia, made this process seamless for me. She walked me through the process with patience and kindness that has been unmatched when compared to the types of customer service I received in day to day experiences from other companies.
25 november 2025
Svar från EDAPT USA
Hello Tonya,
Thank you so much for your wonderful review! We’re thrilled to hear that Sofia made the process seamless and supported you with such patience and kindness. She takes great pride in providing exceptional service and your feedback will mean a lot to her. We’re grateful for your trust in Edapt and are always here whenever you need us.
time taken to review.
25 november 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Clifford,
Thank you so much for the 5-star rating! We truly appreciate you taking the time to leave a review. If there’s ever anything we can assist you with here at Edapt, we’re always happy to help.
Svar från EDAPT USA
Hello Jacqueline,
Thank you so much for the 5-star rating! We truly appreciate you taking the time to leave a review.
The people have been great everyone had…
The people have been great everyone had done so great explaining things to me. Ive felt like everyone has helped me immensely amd the overall experience has been amazing. The people have been super kind and sweet as well
17 november 2025
Svar från EDAPT USA
Hello Alana,
Thank you so much for sharing your experience! We’re thrilled to hear that our team was clear, supportive, and kind throughout the process, and that you felt truly helped every step of the way. Providing an amazing, stress-free experience is what we work hard for, and we’re grateful for the trust you’ve placed in us. We’re always here if you need anything moving forward.
Quick and Easy assistance
Shen was very helpful and the process was quick and simple!
19 november 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Casey,
Thank you for your review! We’re happy to hear that Shenly provided helpful support and made the process quick and simple for you. We appreciate your trust and are always here if you need anything along the way.
Very fast and the settlement was better…
Very fast and the settlement was better than they quoted me!
13 november 2025
Svar från EDAPT USA
Hello Suzanne,
Thank you for sharing your experience! We’re thrilled to hear everything moved quickly for you and that your end result came out even better than expected. Delivering real relief and peace of mind is exactly what we aim for, and we truly appreciate your trust in us.
The customer service representative, Aubrey was Very helpful.
The customer service representative, Aubrey was very patient and professional.
I had difficulties accessing your site while using my iPhone. Aubrey was very patient.
12 november 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Howard,
Thank you for your feedback! We’re glad to hear that Aubrey was patient and professional while helping you, especially with the issues you experienced on your iPhone. We appreciate you bringing this to our attention, and we’ll look into it to ensure a smoother experience moving forward. We're grateful for your trust and always here to support you.
Appreciative
Shelly was very patient with me getting my information to her as I navigated on my laptop. Everywhere she told me to click took me to the exact page of what she needed for my file. She was very kind in assuring me to take my time and not to worry while I took time to do what she needed me to.
I so appreciated her kindness!
Sharon D Mosmeyer
12 november 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Sharon,
Thank you so much for sharing this thoughtful feedback! We’re so glad to hear that Shenly took the time to walk you through everything with patience and care. Her calm and reassuring approach is exactly the kind of support we strive to provide every client. We truly appreciate you recognizing her kindness. We’ll be sure to share your words with her and the team. Thank you for choosing EDAPT, and for allowing us to be part of your student loan journey!
EDAPT USA staff are friendly and really…
EDAPT USA staff are friendly and really helpful. They are understanding and knowledgeable. Working with EDAPT, gives me an opportunity to find a way to paid off my student loans.
Staffs has a lot of patience and resources to work on their project. I am thankful that I found them.
Now, I am free from my Student Loans.
7 november 2025
Svar från EDAPT USA
Hello Melinda,
Thank you so much for sharing your experience and for trusting Edapt USA to help you along the way! It’s wonderful to hear that our team’s patience, understanding, and guidance made a real difference. Congratulations on being free from your student loans!
We take great pride in helping our clients reach this milestone, and your words remind us why we do what we do. If you ever need support or have questions in the future, our team will always be here for you.
Helped me out a lot and saved me money
Helped me out a lot and saved me money. Was not disappointed.
7 november 2025
Svar från EDAPT USA
Hello Sarah,
We’re so glad to hear that you had a positive experience and were able to save money through our program! Our team works hard to make sure every client feels confident and supported throughout the process, so it’s great to know we delivered on that promise.
You have helped me through my journey…
You have helped me through my journey with these student loans and I thank you !!
3 november 2025
Svar från EDAPT USA
Hello Debbie,
Thank you so much for your kind words! We’re truly grateful to have been part of your student loan journey and are thrilled to know our team made a positive difference. Our goal is to make this process as clear and stress-free as possible, so hearing that you felt supported means a lot to us.
Edapt review
Edapt was consistent with the information I needed to complete the process and flexible which helped me tremendously..
8 oktober 2025
Svar från EDAPT USA
Hello Felicia,
Thank you for the wonderful review! We’re so glad to hear that our consistency and flexibility made the process easier for you. Our goal is always to provide clear guidance while adapting to each client’s needs. We truly appreciate your trust and support!
They have helpful agent who care
I had the pleasure of speaking with Aubrey who is alway helpful and put you at easy make feel comfortable . During this process.
24 september 2025
Svar från EDAPT USA
Hello Keshia,
Thank you so much for your kind words! We’re thrilled to hear that Aubrey made you feel comfortable and supported throughout the process. Her patience and ability to put clients at ease truly reflect the care we strive to provide every day. We’ll be sure to share your feedback with her!
Thank You!
Very helpful and concise in what to expect.
Aubrey, answered my questions in detail.
Very appreciative.
Thank you!
Melanie Tossell
30 september 2025
Svar från EDAPT USA
Hello Melanie,
Thank you so much for your kind words! We’re glad to hear Aubrey was able to answer your questions in detail and provide the support you needed. We’ll be sure to share your appreciation with her. Please don’t hesitate to reach out if you need anything in the future.
Very happy with service
EDAPT was able to process and understand professionally in the same time make you feel safe and secure about your information being protected. Shenly was very understanding, patient and professional.
26 september 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Arturo,
Thank you so much for sharing your experience! We’re thrilled to hear that you felt safe and confident with how we handle and protect your information. It’s wonderful to know that Shenly’s understanding, patience, and professionalism made such a positive impact. We’ll be sure to share your kind words with her. They’ll mean a lot to the whole team!
The representatives I spoke to were…
The representatives I spoke to were knowledgeable and helpful.
25 september 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Thank you for your kind words! We’re so glad to hear that our representatives were knowledgeable and helpful during your experience. Providing clear answers and support is always our goal. Your feedback means a lot to our team!
Audrey was able to answer all questions…
Audrey was able to answer all questions I had and guide me through the process of renewing my certification. Thanks for knowledge and advice.
25 september 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Christopher,
Thank you so much for sharing your experience! We’re thrilled to hear that Aubrey was able to answer all your questions and guide you through renewing your certification. Her knowledge and willingness to help truly reflect the service we aim to provide every client. We’ll be sure to share your kind words with her.
Aubrey and Jane has been very helpful…
Aubrey and Jane has been very helpful with all the question I have every time I call them.
17 september 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Rhodora,
Thank you so much for your kind words! We’re delighted to hear that Aubrey and Jane have been so helpful and responsive whenever you call. We’ll be sure to share your appreciation with them. Your trust and support truly mean the world to our team!
She took care on answering all my…
She took care on answering all my questions and was really patient with me on setting up my account again
18 september 2025
Omdöme utan inbjudan
Svar från EDAPT USA
Hello Thomas,
Thank you for sharing your experience! We’re so glad our team could answer all your questions and help you get your account set up again. Patience and clear communication are priorities for us, and it’s great to hear that came through. We truly appreciate your trust and are always here if you need anything in the future!
These people are great!
These people are great!! They took care of everything I needed and I did not have to worry for anything.
15 september 2025
Svar från EDAPT USA
Hello Michael,
Thank you so much for the wonderful review! We’re thrilled to know our team could handle everything you needed and give you complete peace of mind. Making the process easy and worry-free is exactly what we strive for. We truly appreciate your trust and support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.