Für gewerbliche Händler aus Deutschland nicht zu empfehlen. Zumal der Kundenservice ausschließlich auf Deutsch stattfindet. Außerdem sind die Theme-, Layout- & Designmöglichkeiten so eingeschränkt, da... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ecwid is great. I was helped immediately when asked for assistance and they even gave me 1 free month membership after I paid for a year service. Unlike other companies Ecwid seems to reall... Se mer
Sudden increase less than 2months with too many restrictions for a £30 per month e-commerce platform I have a store with Shopify and I pay £25 monthly with more e-commerce solutions Eg being able... Se mer
Företaget har svarat
Ecwid is not just a shopping cart but a full system including website backed up by a helpful team. We had a specific courier company we wanted to use and Ecwid met my needs with an integrated Api. The... Se mer
Företagsinformation
Skrivet av företaget
Ecwid by Lightspeed is a hosted cloud commerce platform used by hundreds of thousands of merchants in 175 countries, 50 languages and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration anywhere at any time. Start selling now with Ecwid!
Kontaktuppgifter
460 Park Ave S 7th Floor, 10016, New York, USA
- support@ecwid.com
- ecwid.com
2,8
Medel
431 omdömen
Har besvarat 4 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I paid for an ecwid account so that I…
I paid for an ecwid account so that I could sell the stuff I have on Instagram.
I have worked for days to get ecwid to cooperate with Instagram. I had to work for hours and hours with Meta and open new Facebook pages and copy links and follow endless popup tabs to try to make things work.
I have spent hours chatting with ecwid support people (all very polite) and am sitting here feeling terrible. I can't figure this out! it is so complicated when it doesnt work.
10 maj 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Thank you for your feedback, Steven. We are truly sorry that you experience this issue with connecting your Instagram Business account. I see that we sent you an update on this request of yours via email. Please, feel free to check and answer if needed to extra help on our end. We are always here to assist you.
This Company is great in every way and…
This Company is great in every way and helped me allot gaining knowledge and I feel I will have a great future with Ecwid E-commerce!
4 maj 2023
Omdöme utan inbjudan
Support is now terrible
Support is now terrible, a few years ago they were one of the quickest and helpful e-commerce site now they're utterly hopeless.
29 april 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hi! It's the Ecwid team.
We're sorry if we were not the most efficient and quick when helping you! Can you let us know what can be improved in our support? We'd appreciate your feedback!
Also, if you still need help with any question or issues, don't hesitate to reach out to us via ec.support@lightspeedhq.com - we'll be more than happy to help!
The E-commerce Platform with Exceptional Customer Support
As someone who has been using Ecwid for over five years in Africa, and Ethiopia, I can confidently say it is an exceptional e-commerce platform. The platform offers a wide range of features that are user-friendly and easy to use, making it perfect for both beginners and experienced e-commerce professionals.
One of the standout features of Ecwid is its customer support. Whenever I have an issue or question, the Ecwid support team has responded quickly and is extremely helpful. Which is incredibly convenient and reassuring, especially when running an online business.
11 april 2023
Omdöme utan inbjudan
Det er meget godt
Det er meget godt det eneste problem jeg har er at jeg ikke ved hvor jeg kan finde produkt billeder, fordi jeg prøver at starte en dropshipping butik.
7 april 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hej
Dette er Joven fra Ecwid af Lightspeed Customer Care-team. Tak, fordi du skrev en anmeldelse på vores platform.
Som jeg forstår, vil du gerne vide, hvor du kan finde produktbillederne, og hvordan du starter dropshipping.
Når et produkt er tilføjet til Ecwid-administratoren, kan du normalt åbne produktet ved at gå til katalog > produkter > klik på et produkt, og billederne vises på fanen Generelt på produktredigeringssiden.
Nu, hvad angår dropshipping med Ecwid, har vi flere dropshipping-leverandører, der du kan integrere med din butik ved at installere dropshipping-apps fra vores Ecwid App Market.
For at søge efter apps, gå til din Ecwid-administrator > Apps > App Market og klik på Dropshipping fra Ecwid App Market-menuen.
Håber dette hjælper. Hvis du har brug for hjælp til at oprette din butik, bedes du kontakte vores team på support@ecwid.com og give flere detaljer om, hvordan vi kan hjælpe dig med din butiksopsætning.
Send os venligst dit Ecwid-butik-id (placeret i nederste venstre hjørne af din Ecwid-administrator: https://ecwid.d.pr/i/Uwlzwg) eller fortæl os den e-mailadresse, du brugte til at logge ind på my.ecwid.com. dette ville være rigtig nyttigt.
Distasteful
As soon as you get on Ecwid’s main page to learn about them there immediately smashing Wix. It is so distasteful that they do that that I am completely turned off from exploring this company anymore.
Wix is certainly not a company. I’m looking at either.
Very poor taste. A major turn off.
5 april 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hello,
This is Rarity, Ecwid by Lightspeed Team. I’m sorry you’ve got such an impression about our platform. Let me address your concern below.
Generally, Ecwid is an embeddable solution, so you can choose a platform/site builder that fits your business needs, add your Ecwid store there with a plugin or integration code and start selling. It's not necessary to use Wix as your site platform to sell on Ecwid.
We have plugins for WordPress, Joomla, Weebly, RapidWeaver, Drupal. Besides, you can add your store to your custom website with an integration code.
Moreover, you can use our Instant site (the website page with your store created when you sign up for Ecwid) as a full-value sales channel. To manage your Instant site, go to the Ecwid Admin – Overview, scroll down to the Sell on Instant Site section, and click Manage Instant site.
If you don't mind, could you please reach out to our team at support@ecwid.com and explain in more detail how can we help you with setting up your store and website?
Please, send us your Ecwid store ID (you can find it in the bottom left corner of your Ecwid admin: https://ecwid.d.pr/i/Uwlzwg ) or tell us the email address that you used to log in at my.ecwid.com. This would be really helpful.
Hope to hear from you. Thank you in advance, Maria!
User friendly and great support
I have used Ecwid since the beginning and I have always been impressed. Through the years they made it better and better and it has become my go-to shopping cart. They have great support and it is customizable. Highly recommended!
1 februari 2023
Omdöme utan inbjudan
Simple to use and super powerful…
Simple to use and super powerful e-commerce.
Reminded me of Shopify when i first started using them.
But I find Ecwid easier and less pricey and in some ways more powerful.
14 februari 2023
Omdöme utan inbjudan
brilliant interface
brilliant interface, and excellent to navigate. it really has revolutionized our business!
14 februari 2023
Omdöme utan inbjudan
Great affordable platform
I've tried a couple of e-commerce platforms but Ecwid turned out the easiest and most affordable for me. I love their free plan, as you can use it for as long as you like. I've been selling on it for almost a year and then upgraded to be able to use Instagram shopping. Also, their support is actually helpful, not just a bunch of automated responses as you often see on other platforms.
22 januari 2023
Omdöme utan inbjudan
Easy and helpful
I've recently signed up with Ecwid and I'm truly amazed how easy it is to set up a store. I like the mobile app even though it's paid. The support has been great too, probably the best I've ever had. I've just started working on marketing so I haven't seen all the features but social media integrations look very interesting. Definitely recommend Ecwid to anyone looking for a reliable online store builder.
10 januari 2023
Omdöme utan inbjudan
I've been using Ecwid for 3 years
I've been using Ecwid for 3 years now. With their help, I've built a full e-commerce site with hundreds of items. They've helped me learn more about marketing my small business and about SEO which is great because I'm not computer savvy. Now I'm expanding to other sales channels with them, it's so easy. Ecwid is the best thing I've done for my business.
1 februari 2023
Omdöme utan inbjudan
I didn't go far with them
I didn't go far with them, But I suspect it's a fraud because you have to pay money to work with them online. I couldn't ever delete my account. `The WhatsApp support is also zero. Better to apply for proper parttime work
13 januari 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hi Nneka!
I’m Roman, Ecwid by Lightspeed Customer Care team.
I’m sorry you’ve got such an impression about our platform. Let me provide you with more information about what Ecwid by Lightspeed is and how it works.
Ecwid by Lightspeed is an ecommerce platform where you can build an online store: add products, accept payments by credit and debit cards or cash, and shipping and start selling online. We offer the Free plan that allows adding up to ten products and paid plans with higher product limits and features like discounts, inventory tracking, and selling subscriptions. Initially, each new user is on the Free plan and doesn’t have to pay anything. The Free plan allows starting selling right away. Learn more about how Ecwid works here:
What is Ecwid by Lightspeed?
Ecwid overview
>I couldn't ever delete my account.
I’ve checked the database and I couldn’t find the Ecwid account associated with the name “Nneka Hannah Ukonu”. Please provide me with an email address you’ve registered with so I could delete the account if you’re not going to use Ecwid.
>The WhatsApp support is also zero.
We provide 24 hours Monday-Friday email support for users on the Free plan, 24 hours Monday-Friday chat support for users on paid plans, and phone support on a scheduled basis for users on Ecwid Business and Unlimited plans. You can always contact us at ec.support@lightspeedhq.com
I really hope this helps.
Ecwid boos missions 40/40
I had the same problem as Elreena, and they still asking me to pay some money so I can finish my 40 mission.
They are changing the links every month. I do have latest link but it can’t be shared here.I got from them today,please let me know if anything I can do to get my money back. I’ve lost 9k myself.
3 januari 2023
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hello,
Ecwid by Lightspeed Team is here.
We're sorry that you faced this situation. It seems that you were using a scam application impersonating Ecwid. This service is not related to Ecwid in any way.
Ecwid is a platform for creating online stores. Its official page is ecwid.com . We don't accept any money for investments and don't offer any missions to complete.
We're actively looking for scam websites impersonating Ecwid and taking all the necessary actions to close them.
Please, send us a link of a website/service that you've been using so we could take measures for it as well.
We're sorry that you lost the money. You can contact your bank and request a chargeback.
Well I am one of the victim aswell of ecwid.…
Well I am one of the victim aswell of ecwid somebody text me about this ecwid boost mission and explain to me how to use.
So first day I did 40 mission it was one package poped up and i been told to pay for product you need purchase and your money will come back which it comes back but that how they trap people. soon I have 90usdt in my account and when I go in half they start giving me packeg mission and you need to buy a product with really big amount so all together I put 5k so far And they were saying its last mission then again another product come with 5k now I am really stuck when I asked them that you told me this will be the last one they gose well it's computer generate these products.now what should I do about my money they keep saying you need complete your mission then you will be able to take your money.
Should I go to cyber crime?
12 december 2022
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hello, this is Ecwid by Lightspeed support team. We're really sorry about this situation.
We've checked your name in our database and there are no accounts associated with your name, I'm sorry.
We assume that you have encountered scammers who pose as Ecwid. In this case, can you contact us by email: support@ecwid.com and forward the messages demanding payment that you have received. We'll check it out and block these scammers. Thank you in advance!
Not the best with after support
Not the best with after support
You pay extra for support but dont get it
All you get is we will escalate the problem
No immediate help
I have had an ongoing problem for a week still not resolved
No online shop
7 december 2022
Omdöme utan inbjudan
I am student in uk I was guided by one…
I am student in uk I was guided by one of person in what’sapp he refer me to Ecwid website
He said me you have to complete 40 mission everyday
The first 2 days was good
The third day while completing the the mission it require to deposit more and more I deposit almost 3000£ and again asking for 1100 deposit still not sure that there I will need more money to deposit to complete remaining 7 out of 40 missin
30 november 2022
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hello,
This is Ecwid by Lightspeed team.
I'm sorry you've faced this!
Ecwid (ecwid.com) is an e-commerce platform that you can use to sell online. Our official website is ecwid.com whereas I assume you're referring to another website/app.
If you purchased something from there, we highly recommend contacting your bank or payment gateway to request a chargeback.
In case the website in question has the Ecwid name or brand, please, send its URL as a reply as we need to report it to our Legal department since we don't tolerate scam websites acting on behalf of Ecwid.
Thank you!
I was scammed by this company
I was scammed by this company, they took my £12,690. I don’t know what to write because I’m exhausted. Pls can anybody help?
I’ve not been able to get a refund from my bank, links are not allowed to be posted here, can you provide an email address I can send the link to?
8 juli 2022
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hi! Ecwid team is here. I'm sorry that you faced this situation!
We don't tolerate scam websites acting on behalf of Ecwid. Please, send us the website link, and we will report it to our Legal team to cease and desist this website.
If you purchased something from this website, please, contact your bank or payment gateway to request a chargeback.
Looking forward to your reply!
I was scammed by ECWID this year…
I was scammed by ECWID this year July,2022. They are all scammers. They took almost £7000 of both my children and my savings. Am still yet to recover from this. They will tell you to boost missions and end you a link. Please don't do business with them. Be warned.
Below is the full picture of the scam:
I was contacted by someone I believed to be from Reed.com via WhatsApp messages. I was told about job opportunities and was asked if I had UK identification and have a UK bank account. I confirmed I had both. I was then put in contact, via WhatsApp, with someone called Alfred.
Alfred told Me about a company called Ecwid. They said Ecwid is an e-commerce platform. The job was helping merchants boost their reviews and ratings. I was then told I should send funds through a cryptocurrency exchange called Binance, and I would unlock tasks. I was told once I had completed 40 tasks I could withdraw funds.
Between 25 June 2022 and 3 July 2022, I made multiple payments to various accounts, totalling almost £7000.He said I wasn’t reaching the set task number and was asked to deposit more money. That was how my money was gone to this scammers.
The link they have provided was via binance account which is:
TDEV6yzwfN8BdWjA7TcbUxpn1Rhu9njDMG
30 juni 2022
Omdöme utan inbjudan
Svar från Ecwid by Lightspeed
Hello!
This is Sandra, from Ecwid by Lightspeed. We are thankful that you took the time to contact us with a request. I’ll be happy to assist you.
I’m sorry that you have to deal with this kind of situation. I’d like to inform you that Ecwid is not associated with the Reed.com website, or WhatsApp anyhow. The scammers are using these platforms for fraud, sorry. The Ecwid official website is ecwid.com only, and we communicate via our official channels such as support@lightspeedhq.com, you can send us a request at https://support.ecwid.com/hc/en-us/requests/new.
We already reported this to our Legal Team for them to take down the fake website. If you purchased something on that website, please report and contact your bank or your payment gateway and request a chargeback.
If you have any questions, please feel free to contact us.
IM STICKING WITH ECWID
I signed up with Ecwid last month. When Im with them a year, I will give another review. I just wanted to say after looking over all the other websites, Ecwid had what I was looking for. Price is nice too. I'm very happy I signed up with Ecwid. I love the platform because I can sell digital products and use plentiful to push my designs on Ecwid. Thanks Ecwid.
9 september 2022
Omdöme utan inbjudan
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