Ecwid by Lightspeed Omdömen 431

Great one, I love their marketing features. recommend to everyone.

I was scammed on ecwid with almost 7000£ by someone working for ecwid or pretending to work for ecwid, asking me to join ecwid and boost products for the merchants selling products online. Please, if someone have been robbed like me on ecwid platform can you help me to recover the money back?

Thank you

A company scammed me $9000 using ecwid name… your so big company and you dont know someone is using your name website showing that you belongs to them
Kindly enquiry about this website so people like me cant be robbed and hopefully i recovered my money
I have their website link which i cant prove it here due to trustpilot privacy

Ecwid has functionalities just like any other platform out there. What they advertise so much on is being able to connect with Amazon, e-Bay, Instagram etc. NOTE However, once you get to connecting with these other platforms, they direct you to PAID 3rd party softwares, and only through then will you connect with these platforms they so much market themselves with.

Additionally, if you have products with different sizes and want to connect with Facebook, each size variant will appear as a stand-alone listing. For example you're selling shoes and you've listed 10 different pairs, and each pair has 7 different sizes (say US 36-42). For a good platform, integrating with another platform should only give you the 10 pairs. But once you connect Ecwid to Facebook, you'll get each size for each pair as a separate listing, and with same photos per pair! That means your 10 listed pairs will be 70 listings on FB. Wow!

Ecwid is an amazing product for me, and I don't understand why it received so much bad reviews.

For me most of the e-commerce solution are between "OK and awful". Not really user-friendly, not really powerful when you try to dig it.

My experience with Ecwid is currently really good. I work on Wordpress, using Ecwid plugin.

The Ecwid back-end interface is really user-friendly for the person who has to use it to manage products and orders.

And the front-end interface is solid too for the customer of the e-commerce.

Ecwid provide most of the tools I need to manage a small to mid-range e-commerce.

There are some little weaknesses with the "discount management system" (nothing unsolvable, but not as smooth as the rest of the product).

The best part is that you can test Ecwid for free and test most of the features on the Instant Site (a free website generated by Ecwid) or on your own website (typically a Wordpress website).

And I've spent a lot of time with the Help Support (usually via a chat, sometimes via email), and honestly, their support team is AMAZING, they are really competent. None of my question remained unanswered. I've found some bugs, and they worked to solve them in days, maybe weeks in the worst case.

No e-commerce if perfect. Most of them are awful. And Ecwid is definitely the best choice for me in 2021-2022.

Best regards!

Jean-Baptiste

Complete disaster site would not load properly ended cancelling and going with a different provider

We are using ECWID for last 4 years and i must say this is the best Ecommerce store in the market. It has very powerful features and very friendly user interface. The mobile app works very efficiently and the most important part is the customer service , they are super fast to respond to any queries by email.
I highly recommend ECWID to any start- up or even established business!

Edit 2022: STILL NO SUPPORT - Beware UK sellers using Ecwid. This eCommerce platform charges VAT on Royal Mail for deliveries from the UK and to anywhere else using Royal Mail. This is completely incorrect - Royal Mail is a flat fee.

You can't even recover the funds to return to the customer. This is poor for UK sellers, which makes think - are Ecwid committing HMRC VAT or tax fraud in the UK?

Any positive review is probably fake..I ordered something from a seller using their platform..never received anything..only to turn out (from my credit card company) that the address was a parking lot..So buyer beware of a platform that doesn't do any basic checks.

Für gewerbliche Händler aus Deutschland nicht zu empfehlen. Zumal der Kundenservice ausschließlich auf Deutsch stattfindet. Außerdem sind die Theme-, Layout- & Designmöglichkeiten so eingeschränkt, dass jeder Ecwid Shop aussieht wie von 1997, als das Internet publik wurde. Also ganz klar nicht zu empfehlen. Not recommendable.

I created my first website on ecwid a year ago. It literally took me 2 days to finish the website (I have good experience in this). Ecwid platform is super easy for non experienced dudes looking for an easy and fast way to start your ecommerce business.

Very poor customer support. I was the business plan subscriber of ecwid. they suspend my account without any notification. I asked ecwid whats my fault was they simply said "Ecwid reserves the right to modify, suspend, or discontinue the Products and Services for any reason, with or without notice."

They allow fraudulent sellers to set up shop on their site and take no responsibility for the theft that takes place using their payment portal

I have bought something from pink pepper but got wrong product. Please help me. My whole money got wasted.

ECWID launched and saved my business. I started on ECWID and was selling a lot of product. But I realized there were so many more apps and integrations compatible with Shopify. I migrated to Shopify and got no sales. I also lost money because they can't really calculate shipping based on the size of the box, like ECWID. I decided to go back to ECWID. They kept my account, and I used the same migration company. It was easy to go back. I was all set up and I started getting sales again, especially from Ebay. Somehow they manage to categorize the products correctly, while there was Zip on Shopify.

I never realized how important the shipping calculation was until I didn't have it. Ecwid also has a built in feature that allows your clients to upload their photos for my personalized products.

I realized ECWID was the better deal, with so many built in features that I had to pay for in Shopify. My sales are increasing, so I am assuming the SEO is better.

It took a mistake like migrating out of this platform to appreciate what I was missing. Their iPhone app, to enter products is so easy to use also.

The other thing I liked is that the menu is better, and when you display a category with subcategories they appear under the category.

Anyway I can't say enough about how good ECWID has been for my small business. I would highly recommend it.

I have been very happy at Ecwid. They provide a great storefront experience for my customers. I do not like seeing other people leaving bad reviews because they do not get sales because Ecwid is not a marketing service, they simply provide a shop for you to sell your products.

Terrible customer support, terrible features non existent halp.

They tell you the service is free you setup the website and everything's fine, then they ask you to upgrade for simple things like linking a domain name ? Like why would I have a website with .mycompany.com? Don't say it's free when it's not, be transparent with customers rather than forcing them.

I was set up with Ecwid by my bank and was strung along to believe services were adequate for my business I paid for upgraded plan which didn’t work no one could place orders and customer service assured me everything was working but wasn’t a lot of bs go to go daddy

Horrendous.

I had to pay to understand whether they'd be able to fit my needs. As much information as they have available, they give you just enough to make you think they can do it, only to realise they can't.

E.g. Appointment booking. You can have a date picker on your product, HOWEVER there is no option to make yourself unavailable. As a baker, this is crucial to my business needs.

I paid £42 for a month subscription, cancelled within 2hrs as I know I don't want another month, and they have revoked all business access. So I essentially paid £42.00 for 2hrs of access.

Horrific way to treat people and a sure fire way to ensure they never ever return