Ordered a part several days ago. Emailed a couple times with NO response. Sent a message through Facebook NO response. Update - I finally got a response and just received the folding stem and I... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This folding Stem is revolutionary, it completely transformed my Engwe engine pro with bmx handlebar mod into foldable again. Get this Folding stem if you swapped the giraffe neck for the bmx handleb... Se mer
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This is absolutly great shop, frendly and helpful stuff! Full recommendation and I will buy here again for sure! They have lots of nice upgrading parts for Mate X on great prices.
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Great communication and even helped me to find a special shipping solution for Malta. The quality of battery (52v) and charger is amazing much better than the original from Mate. I'm so happy to be ab... Se mer
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Företagsinformation
Skrivet av företaget
About Us At eBike Parts, we don’t just sell fat e-bike parts — we ride them! As passionate fatbike enthusiasts, we know firsthand what it takes to keep your ride performing at its best. That’s why we founded this company: to provide high-quality, reliable, and affordable parts specifically designed for fatbikes and fat e-bikes. Based in the Netherlands and servicing riders across the globe, we are committed to offering top-tier components at honest prices. Whether you're tackling rugged trails, sandy beaches, or snowy paths, we’ve got the parts to keep you rolling. We believe in quality, durability, and fair pricing—because we ride what we sell. Your e-bike, our parts.
Kontaktuppgifter
Lorentzplein 40, 1171 BB, Badhoevedorp, Nederländerna
- +31203312691
- info@ebikeparts.shop
- ebikeparts.shop
4,7
Utmärkt
68 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good shop!
Good shop, good quality and nice people, easy to contact with them, and maybe there is not much things on stock, but they sell most things which are difficult to find anywhere in EU, so instead of buying something and waiting for a while, you can order from this shop and receive it in couple of days.
17 januari 2023
Omdöme utan inbjudan
Svar från eBikeParts
Thank you for the nice words. All we list we have in principle on stock in our warehouse and are therefore able to deliver quick.
Always great service from eBIKE Parts
Always great service from eBIKE Parts, and great products.
1 januari 2023
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Thomas for the kind words, we walk easily the extra mile for friendly customers like you.
I had an issue with my charger cable
I had an issue with my charger cable. They sorted me out very quickly and for a super deal! Highly recommended
1 november 2022
Omdöme utan inbjudan
Svar från eBikeParts
Andy, great to hear all worked out and nice to see you received all super-quick. Happy & safe charging.
Always quick replies and great support.
Always quick replies and great support.
Latest was a battery charging issue where the charger-battery interaction does not handle the end of charging "shut-down" of the charger when charging via the Datex2 multi battery connector (Dx3C). How to handle it was sorted. Charge via the RCA ports occasionally to allow proper battery balancing.
13 november 2022
Omdöme utan inbjudan
Svar från eBikeParts
Thank you for your help too, together we managed to improve the charge-cycles and now you are assured again you safely enlarge the lifetime of your batteries.
Zeer kundig team
Zeer kundig team, door het proffesionele advies ben ik nu weer helemaal voorzien. Echt een aanrader
8 november 2022
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Gommaar, enjoy your battery and new charger.
Looking for a charger for my Super73 I…
Looking for a charger for my Super73 I arrived on the eBikeParts site.
I found a great charger with all the settings you could dream of!
The contact by email is going very well, fast, efficient.
Delivery by DHL without any problem.
A consumer experience that I would like to find everywhere.
Thank you Alexandra.
12 september 2022
Omdöme utan inbjudan
Svar från eBikeParts
Michel, Super to hear all is working ok. Our Pro Charger works on almost all 48V AND 52V Lithium-Ion batteries ands with our adaptor-cables they connect to almost every charging port. Safe charging.
Great customer service I needed a…
Great customer service I needed a sparepart which came defect for my battery charger. I got send new part very quickly
3 maj 2022
Omdöme utan inbjudan
Svar från eBikeParts
Dear Cyril, we are happy you are using your charger already a long time, now even with the new adaptor, many more years to come.
Good products with good service
Easy ordering and good communication when there was a shipping problem. Everything solved quickly and the batteries area good.
12 april 2022
Omdöme utan inbjudan
Svar från eBikeParts
Merci Klause, we will always try to keep you always informed about the shipment and goods, so you know when to expect them at your doorstep. Happy driving.
Best costumer service that I found yet…
Best costumer service that I found yet in the internet.
And they are not only there too sell they care about the community. That is very hard to find people like that in our days.
22 januari 2022
Omdöme utan inbjudan
Very nice company
18 januari 2022
Omdöme utan inbjudan
Svar från eBikeParts
Merci Arnoud, Lorsqu'un produit n'est pas en parfait état, nous vous servirons du mieux que nous pourrons, c'est notre garantie envers vous.
Excellent answer and very good quality…
Excellent answer and very good quality products
30 december 2021
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Danilo, we always try to answer all questions our customers can have. Enjoy your new tires and contact us when you need support.
Excellent service.
17 december 2021
Omdöme utan inbjudan
Svar från eBikeParts
Richard thank you. You ask, we help (to our best endeavours), it's that easy & the only way.
The best service i have experienced in…
The best service i have experienced in a very very long time! eBikeParts care for their customers and stretch for them. They have answered all my many many questions! Can only highly recommend!
The parts are of great quality and shipping is fast even though i’m from Denmark. They did so much to make me satisfied!
Very hard to find shops great like this!
17 november 2021
Omdöme utan inbjudan
Svar från eBikeParts
Dear Nick, thank you for your kind words. These are making up all the "extra work" we put in all.
Super service
Super service. I ordered a front fork and before they shipped it, they called to ask if I needed a too headset, which they included for free. Highly recommend...
14 oktober 2021
Omdöme utan inbjudan
Svar från eBikeParts
Hi Nicky, we always try to advice our customers when we see we need too. In your case you needed the head-cap&bolt with starnut to mount your new suspension fork. Happy & Safe Riding.
I had a Problem with my Electric pump
I had a Problem with my Electric pump. I wrote to eBikeParts about my problem and before i knew it, they offered to send me a new working one! Great customer service! I recommend!
25 augusti 2021
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Mathias, we are happy to hear you use frequently the pump to check & make sure your tires have the right pressure. Safety first.
Great company
Great company, always on service and with great advice. Goods are good quality, delivery is fast, definitely my partners for e-bikes equipment!
17 augusti 2021
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Matija, likewise: great (returning) customer, patient and always positive looking into possibilities. We are here to help you !
Quick service
Tires came directly from Amsterdam to Texas in a week and a half, very nice packaged and through DHL. Super safe transaction and wonderful customer service
I’ll definitely will going to buy again.
My super73 will perform now as intended with this new tires.
30 juli 2021
Omdöme utan inbjudan
Svar från eBikeParts
Onix we ship worldwide and are happy al arrived well. We try to re-use as much as possible the packaging materials we receive the goods in. Nice riding with your new whitewall shoes.
I recommend this shop.
Wat packed and send quickly. Though DHL was maybe not the best koerier to send it with. Tyres are installed. Look great and gives my MateX a far more better driving experience. I recommend this shop.
30 juli 2021
Omdöme utan inbjudan
Svar från eBikeParts
Thank you. They look great on your bike and nice to hear you have better control over your bike now. Enjoy your new shoes.
Top Shop
Great communication and even helped me to find a special shipping solution for Malta. The quality of battery (52v) and charger is amazing much better than the original from Mate. I'm so happy to be able to use my mate again after it's original battery died and Mate failed to deliver a replacement yet. Highly recommend this amazing vendor! Update: Ordered a Golden Fork and Handlebar, It's like having a new bike! Amazing quality and very friendly & responsive costumer service. Best!
18 juli 2021
Omdöme utan inbjudan
Svar från eBikeParts
Thank you Patrick, it was indeed a challenge to get the ebike battery shipped to you on the beautiful Island Malta and it took some time, thank you for your patience and we are happy you can enjoy your upgraded bike again.
Great customer service/quality product
Ron Tusko
7:18 AM (2 minutes ago)
to me
I have recently had the good fortune to meet Augusto (via email) after buying a MateX compatible battery. I was having some problems with charging and he spent an extraordinary amount of time talking me through some of the issues that could be causing the symptoms. He never gave up offering different ideas until he hit upon the fix. I had been without my bike for 8 months or so due to my not having charged my batteries periodically over the winter. Without the ability to ride I bought a new 52V battery from ebikeparts. If anyone has any doubts about this battery, forget them now...it is truly amazing, compared to the original MateX 48V battery. Yesterday I rode 20 miles before the battery registered a drop in voltage. I think this is truly amazing!
Augusto exemplifies what customer service should be (competent, understanding, friendly and not the "fake friendly" that you get from most other sites) it was refreshing. Buy from ebikeparts and if you have any issues, ask for Augusto.
22 juni 2021
Omdöme utan inbjudan
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