EasyparkOmdömen 

If you use this app beware of hidden monthly fees that you unknowingly sign up for as soon as you use it. I used the app a couple of times whilst I had a hire car for 3 days in Norway. As well as the mark up they take on parking fees at the time you park, I found subscription fees coming through my banh account over a month later. Total rip off.

This company creates a very negative impression of Vancouver in the way you ambush unsuspecting visitors with tickets. They monopolize parking spaces in public parks, claiming them as public property, placing signage in remote areas of the parking lot that are very difficult to see and then ticketing unsuspecting visitors who are used to public parks providing free public parking. Our first day in Vancouver and we get hit with one of your tickets - we had even driven around the parking lot and saw no signage requiring payment - it was only after we received the ticket and looked even harder did we find one sign post, in the far corner of the lot, referencing payment. The company is despicable - fleecing unsuspecting visitors. I will ensure my colleagues, extensive travel associates and social media outlets are made familiar with your practices and this cities compliance.

This company issues tickets unfairly and when you appeal they are not reasonable at all.
Their meters are routinely not working and they say this is not their fault. But they are really good a giving out tickets in no time at all once you parked but there was no easy way to pay.

EasyPark is hands down one of the most frustrating, shady companies I’ve ever had to deal with. Imagine getting a parking ticket in a spot with ZERO signs, no meters, no warning! nothing. Not even on the PayByPhone map. And yet somehow, they magically expect you to just know the entire Stanley Park is paid parking. Like… sorry, am I supposed to be psychic now?

Their appeal process? Completely useless. Rejected my dispute with a copy-paste response talking about signs at “entrances” like that’s even remotely helpful when you're parked 100 meters away from anything resembling a notice. I sent them photos from both ends of my car showing no signs, and even a pic of the nearest lot for proof. Still nothing.

It’s pure money-grabbing garbage. They’re banking on tourists and new residents not knowing the area. It’s not enforcement! it’s entrapment. EasyPark is the worst kind of company: unhelpful, unapologetic, and totally disconnected from fairness.
They don't manage parking! They manage daylight robbery.

Ho chiesto supporto al servizio clienti per un problema in merito ai riferimenti di un pagamento. Non hanno fatto praticamente nulla. Un servizio clienti inesistente e hanno praticamente risposto dopo 15 gg

Erst eine 1€ Abbuchung ohne Erklärung, dann musste ich feststellen, dass ich ohne es zu wollen ein Abo abgeschlossen hatte und der Kundenservice reagiert nicht!

Nothing about EasyPark is easy.
I made an honest mistake and explained the situation respectfully, but their response was very cold and threatening. Instead of offering any resolution, they told me to “pay it or face further penalties” — including threats to send it to collections. I ended up paying $102 for a minor oversight. No effort to reduce the fee or show basic customer service. Just a system designed to grab money, not support customers. Avoid EasyPark if you can — there are better, more human alternatives.

Easypark is just rent parking lots to scam people only..in final words

It is a shame you can't give minus 10 negative stars. The app is absolute garbage. Any council using this app should be fired immediately. Do yourself a favour. If you see the sign for easy park, be assured it will be anything but easy. Park as far away as possible and enjoy a pleasant stroll to where you need to be.

If you can park using any other method free or pay with chickens it easier than setting up this app. Both times the customer service had no clue wanted to reset an account that Dosnt exist useless. It’s a shame councils have gone in this direction

jeg har parkeret med min bil på storkongesgade lørdg
fra kl 1600 til 1700 16/1/2025 en lørdag
var forbaset at se at de blev trykket næsten 60 kr
prøvet at kontakt easy park uden held.
så nu tror jeg vi smutte fra easy park
dårlig service glem alt med at ringe til dem
det er en skam at man kan ikke at klage

I recently had an infuriating experience with Easypark that I feel compelled to share. Despite following all the necessary procedures and paying for my parking spot in advance at Lot 66, 1426 Arbutus St, near Kitsilano Beach, I was issued a violation ticket without any justification. This experience highlights not only the company's incompetence but also their sheer disregard for customer satisfaction.

Upon receiving the violation notice, I immediately double-checked my payment confirmation on Google Wallet App, and verified that I had paid for the correct time slot and location. There was no error on my part—the fault lies solely with Easypark. When I reached out to their customer service via their online portal and uploaded a screenshot from my phone, detailing the time of my payment at the parking lot, I was met with what seemed to be an automated response, stating that since they had been unable to find record of my payment, they would continue to pursue payment for said violation, and that the issue would be referred to a collection agency if payment was not received in 90 days. The only time I managed to speak to a representative, their solution was to redirect me to the online appeals process that felt designed to deter customers from pursuing justice.

Fortunately, I did eventually receive an email from them confirming that they had eventually been able to confirm proof of my payment, and would not be pursuing payment of said violation charges.

This level of negligence is unacceptable. Customers should not have to waste hours proving their innocence for a mistake they did not make. Issuing baseless violation tickets and then making it difficult for customers to contest them is both exploitative and unethical.

I strongly urge anyone considering parking with Easypark to think twice. If their system is this flawed and their customer service this dismissive, it’s only a matter of time before more people face the same unjust treatment.

I will not be using their services again, and I hope others are cautious enough to avoid similar frustration. Easypark needs to seriously reconsider their policies and show genuine accountability if they want to retain any semblance of trust from their customers.

Beware of Easypark! I parked my car in a lot and the machine would only give me overnight. there was no option for an hourly rate. After trying to bring up an hourly rate, I gave up and surrendered $36.00 for a two-hour gig. I expected that Easypark would refund the money. But no! They had set the rate for all night because there was a game not too far. The lot was virtually empty. I had no offer of compensation despite giving all my details. Shame on you, Easypark! This is a rich company that steals from it's patrons.

Used the Zipby app to pay for parking at the Vancouver Public Library in Downtown Vancouver, but ended up with a $79 fine.

These people suck, payed to park in the lot, lines were barely visible, parked, got a ticket stating that I didn’t park in the designated lines, what a bunch of clowns. Fine was $150, screw these people, what a shame that they were allowed to purchase this property to screw people on. Rant over.

Very disappointed with EasyPark. I paid for parking through the ZipBy app, but a technical error prevented my extension payment from going through. Despite providing proof of payment and reaching out to both ZipBy and EasyPark, they refused to cancel the violation. Their lack of accountability and customer support is unacceptable.

If I could give them -5 stars, that's what they would get from me. Very sneaky, very disappointed about their services and unprofessional employees.
Last Wednesday, April 3rd I just parked my car on this lot around 2pm, and I wanted to go to pay for parking , but in meantime I received a phone call and I stayed in my car 2 minutes to finish the conversation. In all these 2 minutes a patrol employee appeared at my car window with the fine ticket. I was shocked because I didn't even turn off my car engine and she already gave me a ticket. I got out of the car immediately and asked her why she gave me a ticket because I just wanted to go and pay for my parking. She said "sorry, I didn't see you in the car and now I can't cancel the ticket, but you can make a complaint online and EasyPark will cancel the ticket".
After that, she showed me on my phone how to go to their website and submit the complaint. Also, this lady asked me to step aside in front of my car so she could take a pictures of my car. My mistake was that I had to take pictures and video to prove that I was there, but I was so stressed an frustrated about what happened.
Starting from last Wednesday, it's already been 5 days that I have email conversation back and forth with EasyPark, and they continue not to accept the truth, telling me that I'm not in the picture submitted by their employee. How can I be in the pictures when their employee told me to step aside? and they are telling me that I have to pay 77$ for the ticket, now I don't know if I don't have to pay even 150$ because if it is noy paid in 32 days, the value increases.
Verry sneaky people, deceitful behavior and unprofessional business.

Scum of the earth outfit. I can't believe that the City of Vancouver owns this company. They should be embarrassed and fired.

They do fine on parking. But their customer service is pathetic and punitive.