This was the fourth frame I ordered from Easyframe for my cross-stitch picture. I was quite worried, as this time the artwork was round, meaning the mount had to be perfectly sized and shaped. Howeve... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering experience! However, my parcel was mis-delivered by DHL through no fault of Easyframe themselves. Getting in touch with their customer services was fantastic - Kerry assisted me with eve... Se mer
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Ordering system very straightforward. Emails kept me advised of progress. Frame arrived when promised. superb packaging, ensuring it arrived undamaged. Well made, looks great.
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Excellent service from Easy Frame. My items were dispatched really quickly and the quality is solid. Sizes were all cut correctly. Would buy from Easy Frame again and would recommend to others looking... Se mer
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Företagsinformation
Skrivet av företaget
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Kontaktuppgifter
5 Railton Road, MK42 7PN, Bedford, Storbritannien
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent
The website and ordering process was easy with prompts and images to help you with your choices. Purchased as a gift and it arrived sooner than expected. Frame looks great and sturdy. Excellent customer service. Thank you
3 april 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you for the review. I am pleased it looks great and arrived sooner thank anticipated.
Regards
Nick
Great Experience
Great communication, quick responses to my enquiry for a larger frame. Smooth process and quick production time. Well packaged and just as ordered.
28 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you for your lovely feedback! We’re really glad to hear the process was smooth and that you were happy with the communication and final product. We appreciate your support and hope to help with more frames in the future!
Poor service
Have been a customer for five years without any problem. Last order the frame and contents did not sit flush as normal. I wrote to the company but they do not seem interested. Failed to answer my latest email. Seem to think that covering the back of the frame with duct tape should solve the problem which is not satisfactory.
28 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you very much for your feedback, and I sincerely regret that you are not satisfied with the frame/mount you purchased. I apologise for my delayed response to your previous email; there were no specific questions or requests for action, so I didn’t feel it was necessary to reiterate the information I had already shared.
Concerning your complaint, you chose a shallow rebated frame that includes glazing/mount and an MDF backing board. When assembled, the contents protruded slightly from the back of the frame by a few millimeters. This is not a problem and will not negatively affect the artwork on display.
I mentioned that it is standard practice to seal any picture frame with tape after the artwork has been installed to achieve a more polished appearance. I did not suggest the use of duct tape nor imply that it was a solution, as there really isn't an issue to resolve.
As stated in my email, if you truly do not wish to keep the frame, please feel free to return the complete item to us for a full refund.
I apologise once more for your dissatisfaction.
First time buyer
First time buyer, super happy with the quality of the frame. Thank you !
27 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Great to hear you are happy with your first purchase from Easyframe. I hope it won't be the last.
Regards
Nick
Great frame
Great frame. Exactly what was specified. Quality product. Thank you Easyframe!
25 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Appreciate you taking the time to leave a review. It is great to hear that you are happy with your purchase.
Regards
Nick
Great custom frames & mounts
Ive used easy frames for a number of orders now and each time they have been brilliant , quick delivery by DHL in very good packaging which ensures your frames arrive in perfect condition. The choice of frames is very impressive, and you can quite literally order any size you want , with custom frame mounts in a very good colour selection. Its great being able to create something bespoke on the website and have it arrive perfectly in the next few days. I will no doubt be using easy frames again in the very near future.
24 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thanks so much for the great review, Paul! We’re thrilled to hear that you’ve had such a positive experience with Easyframe. It’s fantastic that you’ve enjoyed the range of custom options and quick delivery – we take pride in making sure everything arrives safely and just how you ordered it. We really appreciate your continued support and look forward to helping with your next project!
Regards
Nick
Quality frames at good prices
First time using this company. Frames arrived in perfect condition and fitted exactly, so impressed I've ordered another one today. Great choice of frames and prices are very reasonable.
14 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you so much, Annie! Appreciate the review. We’re thrilled to hear that you were impressed with your first order and even placed another one—your support means a lot to us.
Regards
Nick
Very impressed from start to finish-…
Very impressed from start to finish- easy to order, very fast production and delivery time, the mounts are good quality.
12 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you Ruth, for taking the time to share your positive feedback. It is great to know that everything met your expectations.
Regards
Nick
excellent value and build and packaging…
excellent value and build and packaging and shipping easily recommended!
1 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thanks you for the review. It is much appreciated.
Regards
Nick
Great Quality At A Great Price
Looking for frames for my artwork, the choices were very slim regarding paintings done on stretched canvas especially since they were of unusual sizes and I wanted more contemporary floating frame, but I eventually found EasyFrame, they take your measurements by mm and make to measure really nice frames, hanging kit is included and extra care really goes in to packing them up for shipping, which after a certain price is free, with fast and efficient dispatch and delivery Thank You EasyFrame my order arrived safe and sound, I'd highly recommend this business. Five Stars.
10 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you so much for you review. We’re thrilled to hear that our made-to-measure frames met your unique requirements, and that our careful measurement process, included hanging kit, and dedicated packing and delivery service exceeded your expectations. Your feedback reaffirms our commitment to quality and customer satisfaction. We truly appreciate your recommendation and five-star rating, and look forward to serving you again in the future
Highly recommended
I ordered a bespoke picture frame for a completed photo puzzle, cost was much cheaper than comparable websites. It came within a week of order and fitted perfectly. Highly recommend.
7 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
It is lovely to hear that your frame fitted your puzzle perfectly. Hope it looks good up on the wall. Thank you for the lovely review.
Regards
Nick
Perfect!
I ordered a mount and frame very easy with just my picture measurements and it arrived quickly, extremely well packed and protected, and excellent quality. I’m so happy with the service and product. I can not fault anything.
5 mars 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you for the lovely feedback. Appreciate the review.
Regards
Nick
Fast and easy
Fast and easy. The frame arrived in a few days, was easy to fit and looks brilliant. Straight onto the website to order some more!
28 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
It is great to hear that you found ordering on our website, nice and easy. Thats what we aim for. Appreciate the review.
Regards
Nick
Professional mounts. Quick delivery.
I work as an artist and was finding it extremely difficult to get a mount with a particular inner mount size. I came across the easyframe website and used their simple to use tool to get the exact inner and outer mount size that I needed.
The items arrived very quickly and were extremely well packaged so as there was no damage.
The mounts were faultless and cut very professionally.
I will definitely use this company again in the future.
14 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you, it is nice to hear from a happy customer. I hope the mount complimented your artwork perfectly. Appreciate the review.
Regards
Nick
Phenomenal value and a lovely quality.
I ordered two large bespoke size frames.
They arrived very quickly, very well packed.
Competitor sites had offered me the precise same spec product at more than twice the price, so I thought I was probably compromising on quality when I bought these. But no - they are excellent quality, really nicely finished, made with good materials, and perfect size.
Very pleased indeed.
21 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you for taking the time to leave a review Carly. It is nice to hear that your frames arrived quickly and that the quality was excellent.
Regards Nick
Speedier deliveries
I like the fact that you have speeded up your orders! The frame i ordered got dispatched much quicker this time, much quicker than it used to be before!!! Please keep it up
20 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
We aim to dispatch as promptly as we can to keep on top of our orders. It is great to hear your order arrived in good time. Appreciate you taking the time to leave a review.
Regards
Nick
Great service all round
Super easy to order custom size frames and mounts. Good value and quick service. Customer service very responsive and helpful. Great all round - thank you
18 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
I am glad that you found it easy to order your frames and mounts. We do try and make it as easy as possible. I hope whatever you have framed looks great in them.
Regards
Nick Zanna
Just super
Just super! Not only are the frames I ordered beautiful and perfect, the whole process was great. Not to mention good pricing. Will be back.
15 januari 2025
Omdöme utan inbjudan
Svar från Easyframe
Thank you Nik, sounds like everything went well with your order. It's great to hear that you will be back in the future.
Cheers
Nick Zanna
Excellent!
Well made frames, easy ordering, quick turnaround, great packaging and delivery, good prices. What more could you want? I’ll be a return customer.
12 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
Appreciate the review H. I am pleased you found ordering your frames easy and that you were happy with your order. I hope what you framed looks good up on the wall.
Regards
Nick
Very impressed with frames and service
Very impressed with frames and service. I measured and the frames came perfectly to fit my pictures, with all the hanging fittings too.
7 februari 2025
Omdöme utan inbjudan
Svar från Easyframe
We aim to impress Catherine and it is great to hear we did. Appreciate you taking the time to leave a review.
Regards Nick
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