Excellent, professional service with polite, friendly and empathetic, caring staff. Karen you seem like a really altruistic, and all round excellent human, thank you. Took my car to them... Se mer
Företaget har svarat
Unit 13, Teesway North Tees Industrial Estate, TS18 2RS Stockton-On-Tees, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Excellent, professional service with polite, friendly and empathetic, caring staff. Karen you seem like a really altruistic, and all round excellent human, thank you. Took my car to them... Se mer
Företaget har svarat
Recently used DLG auto services through my insurance company after a fox 🦊 decided to run out in front of me causing my car significant damage . From the very first phone call to arrange to get car f... Se mer
Företaget har svarat
I recently had my car repaired at DLG Teesside. The work was completed to a high standard, some unexpected challenges were overcome and in particular the staff were always super helpful. It was grea... Se mer
Excellent repair job, and nice that they came to collect the car and delivered it back to home thoroughly cleaned. However, it took longer (from 14-28 May for minor bodywork damage) to do than their... Se mer
Företaget har svarat
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Unit 13, Teesway North Tees Industrial Estate, TS18 2RS, Stockton-On-Tees, England, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The repair was done in a timely manner and to a good standard with the car being collected and delivered to my house
I was kept informed of the repair progress throughout, which was great. The team were very courteous, friendly and helpful. My car was collected and dropped off at work, which was very convenient for me. Excellent service.
Excellent service. Communication was very good and repair to car great.
Excellent service they collected my vehicle on the day and time arranged. They kept me updated with the progress . If I had any other questions they gave me the answers. I felt confident with them. Once the work was completed they delivered my vehicle back home. The work is guaranteed. I inspected the work and everything was great.
The edge of my passenger door has been damaged during the repair, I will contacting the garage about it, after when my car comes back from it's annual service and MOT.

Svar från DLG Auto Services - Teesside
Kept me updated all the time on what work was getting done and when.
Inform me when all works were completed and delivered the vehicle to my door.
Very thorough and kept us up to date with the progression of the repair. Many thanks.
The work to repair the dent was superb. Good communication throughout. There was a small scratch made on the door while it was in for repairs, but after pointing it out they fixed that too. Would recommend.
I had no choice as it was a Churchill facility, however, the company were great and di everything I could have asked for. One part from Renault took some time to arrive, but that was Renaults fault, but everything they did was of first class order.
The car is even better than it was before the repair. Excellent job and well done. Thank you.
Excellent service from picking car up and returning it ( Trailer was broken down, so thank you to the lady who personally drove it to my home ).
All repairs completed to a professional standard.
My car looks like it just came out of a showroom.
Company kept me up to date with progress of repairs.
DLG Auto Services made an excellent job of the repairs to my Focus Estate.
Phone calls to check on progress handled really well
A good job on my car done with no fuss and very helpful staff
General collection of the car, communication was great. However my car was returned with a flat battery, no petrol and left on the drive blocking in other cars (I was not in when the car was returned). I accept the flat battery is not the responsibility of DLG but I feel I should of been told this. Once the battery had been replaced there was insufficient petrol to get me to a petrol station. Fortunately, green flag followed me so were able to assist when the car ran out of petrol.

Svar från DLG Auto Services - Teesside
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.