We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Se mer
Företaget har svarat
Plats
Byt platsPilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was contacted very quickly following my accident & discussion with my insurance company. My car was picked up swiftly, I was contacted with regards to the work that would be carried out & asked for... Se mer
Företaget har svarat
Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the s... Se mer
Företaget har svarat
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktuppgifter
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Storbritannien
- 0345 3031671
4,8
Utmärkt
348 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Car accident with my Mazda
They were efficient, Friendly and courteous. Kept to the times of pick up, repair and re delivery.
19 november 2024
DLG provided an excellent service from start to finish.
DLG provided an excellent service.From start to finish, excellent communication and an excellent job done !
19 november 2024
Great service from start to finish
Great service from start to finish. Considerate, friendly and helpful staff. Communicated everything with me. Kept me updated on progress and any delays. Scheduled car collection and delivery to meet my times. Repair work was excellent.
19 november 2024
Professional and Effective
A minor car accident sent me to DLG.
It was effortless.
They came and took my car, and brought it back when fixed.
No drama, no excuses, just professional and effective service
13 november 2024
Taking the stress from an accident
I found the staff helpful, friendly and efficient. Kelsey advised me of the procedure and I received communications regarding collection of my vehicle and news about the repairs. The car was returned to me in pristine condition and I was delighted to have it back home! Thank you DLG!
24 oktober 2024
Omdöme utan inbjudan
See Google review a five star service
13 november 2024
Car repair on an accident claim
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident.
My car was picked up & droped off as arranged.
The repair was carried out quickly & professionally.
13 november 2024
Omdöme utan inbjudan
Prompt response
Prompt response, helpful staff good quality of work and friendly staff on drop off and pick up of courtesy car.
22 oktober 2024
DLG Auto Services - Brilliant Car Bodywork Repairs In Conjunction With The Direct Line Insurers
DLG Auto Services rapidly collected the damaged car from my house on a trailer, the same day that a claim had been registered with the Direct Line insurers.
In addition, DLG Auto Services kept me regularly informed of progress both on line and by telephone.
Fantastic bodywork repair work in terms of colour matching and finish etc.
9 oktober 2024
Excellent service
Excellent service. Polite helpful staff who did everything they could to support me.
21 oktober 2024
Omdöme utan inbjudan
Good service good choice
Used as instructed by insurer but overall service was good. Marking 5 as my dealings were good, only thing to mention is the tracking portal is a little basic
29 oktober 2024
great service
great service, kept me informed always, pick my car up fantastic staff very helpful and friendly
19 oktober 2024
Omdöme utan inbjudan
Absolute brilliant service from picking…
Absolute brilliant service from picking up my car to dropping it. Car looks fantastic. Always able to check on progress of repairs highly recommended.
Thank you DLG
Karen
10 oktober 2024
Omdöme utan inbjudan
Great service
Great service, communication and good workmanship. Nothing at all to fault.
15 oktober 2024
Excellent service friendly mechanic…
Excellent service friendly mechanic well done
16 oktober 2024
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Alan Harvey
A very pleasing experience, keep up to date with repairs and returned on the date forecast.
17 september 2024
Svar från DLG Auto Services - Heywood
Thank you for your kind words. We're delighted to hear that you had a positive experience. We strive to provide excellent service and appreciate your feedback.
Really fantastic experience
Really fantastic experience. I was going on holiday and they made sure the car was returned prior to me going away. Car came back in immaculate condition would definitely rwcommend
17 september 2024
Svar från DLG Auto Services - Heywood
Thank you for your kind words! We're delighted to hear that you had a fantastic experience. We strive to provide excellent service and are glad that our team was able to meet your needs. We appreciate your recommendation and hope to see you again soon.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.