I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !
Företaget har svarat
Plats
Byt platsPilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done... Se mer
DLG were assigned to me through a third party insurer following damage to my car. Excellent communication throughout; my car was collected from the home address and returned within 2 weeks with no sig... Se mer
Företaget har svarat
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident. My car was p... Se mer
Företagsinformation
Skrivet av företaget
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Kontaktuppgifter
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Storbritannien
- 0345 3031671
4,7
Utmärkt
341 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had my car repaired
I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !
20 maj 2026
Omdöme utan inbjudan
Svar från DLG Auto Services - Heywood
We are so happy to hear you had a fantastic experience with us! Thank you for your kind words.
Fantastic service from start to finish…
Fantastic service from start to finish from dropping the car off in the morning to picking up same day in the afternoon, excellent communication throughout the repair process, even valeted my car inside and out, highly recommended
16 april 2026
Omdöme utan inbjudan
Svar från DLG Auto Services - Heywood
We're happy you had such a positive experience with our service! It's great to hear that you were pleased with the communication and the valet service. Thank you for the recommendation!
I had my car repaired at the heywood …
I had my car repaired at the heywood branch.The appointment was easy to schedule ,pick up and drop off.
The staff were friendly, polite and professional.
They kept me informed with every step
The repair was do on time and to a very high standard.
My car look brand again after someone scrapped and chipped it. Really happy.
I would definitely recommend them and will return for future services.
21 mars 2026
Omdöme utan inbjudan
Svar från DLG Auto Services - Heywood
We're happy to hear that scheduling, pick-up, and drop-off were easy. It's great to know our staff's friendliness and professionalism impressed you, and that you were well-informed throughout the repair process. We appreciate your recommendation and look forward to serving you again.
Best place to go job was complete thank…
Best place to go job was complete thank you for all your help
10 mars 2026
Omdöme utan inbjudan
Svar från DLG Auto Services - Heywood
We are happy to hear that the job was complete and that we could help. Thank you for your positive feedback; we appreciate it.
Brilliant from start to finish
Brilliant from start to finish! Communication, curtesy car the the amazing job Theve done with my car 👍🙌
19 februari 2026
Omdöme utan inbjudan
Svar från DLG Auto Services - Heywood
We're happy to hear that you had such a positive experience with our communication, courtesy car, and the work completed on your vehicle. Thank you!
Fantastic service
Professional and friendly, communication was great as well. The workmanship was outstanding. Can't thank them enough for the repair work.
29 januari 2026
Svar från DLG Auto Services - Heywood
We're happy to hear that you had a positive experience with our team! We appreciate your kind words regarding our communication, professionalism, and the quality of our work. Thank you!
Excellent service from start to finish…
Excellent service from start to finish kept me updated delivered my car back to my home address would recommend these 100 percent very helpful an outstanding review from me
10 december 2025
Omdöme utan inbjudan
Recently had body repair on my Nissan…
Recently had body repair on my Nissan Qashqai at GLD Auto Services in Heywood and I must say the service I received was excellent. They provided me with a courtesy car and the body repair they did was perfect. I can't praise them enough and I would recommend them to anybody who needed bodywork done.
6 november 2025
Omdöme utan inbjudan
Car went in for repair on the 14/11/25…
Car went in for repair on the 14/11/25 repaired and returned by 18/11/25.First class service great repair and friendly and obliging staff.Lovely hire car to.
18 november 2025
Omdöme utan inbjudan
Great customer service
Great customer service. Friendly and helpful. Car repairs done well within the estimated time. returned cleaned inside and out.
29 september 2025
Omdöme utan inbjudan
Five star all day fantastic work
Just received my car back all repaired and looking great and super clean the whole experience was great . I was always informed on the progress of the repair nothing to complain about thank guys
9 oktober 2025
Omdöme utan inbjudan
Fixed with amazing service after my accident
My car was recently fixed here after I had an accident. The garage were amazing, got a great courtesy car. Then after a couple of months my air con was blowing warm. This was an area damaged in the initial accident, so I rang them up as repairs have a 5 year warranty on them.
They arranged to pick my car up, and they had it for a few days. It was delivered back fixed and all valeted and washed. Excellent service and an excellent garage. Would highly recommend to anyone. Thank you very much Laura Taylor 😊
4 oktober 2025
Omdöme utan inbjudan
Recently had a car recovered and…
Recently had a car recovered and repaired by DLG and all i can say they did a fantastic job car was recoverd quickly all repairs was carried out to a very high standed great to deal with on the phone all staff very freindly can not recommend enough
2 oktober 2025
Omdöme utan inbjudan
Good service
Did repair as per spec in a decent time staff were always friendly and supportive when contacted
2 september 2025
Absolutely everything the engineers…
Absolutely everything the engineers don't have a clue what they are doing and are trying to repair a vehicle which should have been written off mind you it taken them 5 months and the repairs are still not complete its Absolutely comical
19 augusti 2025
Svar från DLG Auto Services - Heywood
Sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes
From receiving your first phone calls I had confidence my car was in safe hands.…
From receiving your first phone calls I felt that I was dealing with people who knew what was needed giving me confidence and all the on going information made me feel that my car was in safe hands. On receipt of the finished repairs the car was delivered to my home and I was very pleased with the work done and appreciated the very full valet. My congratulations on the excellent job, it looked as good as a new car.
12 augusti 2025
They did good job but I ask for one…
They did good job but I ask for one more think such as paint one more erea on my car but they didn't do it
5 augusti 2025
Svar från DLG Auto Services - Heywood
Hello, we are sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes.
The repairs to my car seemed to be…
The repairs to my car seemed to be great when it first arrived back home after a rear end shunt, a couple of days later and warning lights started appearing on the dash, tyres, engine management, symbols of the car and wheels, I contacted DLG and they came out plugedit I and the lights went, a couple of days later and they where all back, this happened 3 times, I was told things like because one tyre on the axel was changed this is why the tyrelight keeps coming on, this last time I'm told that it's just coincidence that the engine light keeps coming on as it now has a blocked breather pipe and a miss fire. All sounds like we don't know and we are not doing anymore for you so go away
10 juli 2025
Svar från DLG Auto Services - Heywood
Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.