Seems to be a common issue with this company, delivery times... 5 days passed still no delivery, called and called, finally got through, they blamed the local timber yard who full fill orders, called... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently purchased the 18mm Structural Hardwood Plywood and I’m genuinely impressed. No damage, no delamination, and the edges were clean and straight. Unlike B&Q or Wickes the faces are smooth... Se mer
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What amazing service from this company. I had communication emails, I was advised it was coming from the manufacturer but the customer service side of things is still their responsibilty. I booked th... Se mer
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Easy to use website. Value for money pricing. Truck delivery was made on time. Excellent. Thank you
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Företagsinformation
Skrivet av företaget
We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.
Kontaktuppgifter
Unit 6, Lawmax House, 30-32 Nottingham Road, STAPLEFORD, Storbritannien
- 0115 6976800
- sales@diybuildingsupplies.co.uk
- diybuildingsupplies.co.uk
4,4
Utmärkt
758 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
YouTube recommendation. I'm glad I took a look!
This company was given a recommendation in a YouTube video I watched so decided to have a look. Did my research and prices were much cheaper than local alternatives. Delivery on time and delivered by one of the firms I had compared! For the timber, I paid 40% less than had I gone through the local company direct. I've got a bigger project coming up and I shall be ordering through DIY Building supplies again.
6 februari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you so much for taking the time to write such a detailed review. We are so pleased that you took a chance on us! We are looking forward to helping you out on your next project. The DIY Team
Great price and delivered on time
I found the whole experience very easy, the goods delivered were of great quality.
12 februari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thanks so much for the review, Andrew! We are so pleased to hear the whole experience was easy- nobody needs more stress or hassle adding to their projects and we always hope we can help them out in this way! Hope to see you again soon! The DIY Team
Great communication friendly driver…
Great communication friendly driver and great materials
5 februari 2026
Svar från DIY Building Supplies
Thank you so much for taking the time to leave us review! I have passed on your comments to the delivering depot to thank the driver. Hope to see you again soon! The DIY Team
DIY Building Supplies
Can not fault this Company! This is the second time I have used them. Had a reasonable size order with over 100 lengths of 2x4 wood every single one was straight and excellent quality. I also ordered 22mm chipboard floor again excellent quality and also 11mm Osb which together was wrapped and sealed so no water damage.
I also ordered the 70mm celotex insulation which again perfect quality. I placed the order and had an email telling me they are putting the order together and gave me 2 delivery dates within 4 days and was delivered with care.
I have to say for many years I have tried different places and so glad i come across this company the best by far and will always use them in the future.
4 februari 2026
Svar från DIY Building Supplies
Thank you for taking the time to write such a detailed review- we really appreciate it! We are so pleased to hear that you had two great experiences. Looking forward to continuing to help you out in the future. The DIY Team
Svar från DIY Building Supplies
Thank you so much for the review, Reilly. So pleased that your delivery was speedy- but best of all you found us friendly and helpful; that means so much to us!
Hope to see you back again soon!
The DIY Team
Ordering wood made easy
The ordering was easy and the website was easy to navigate. The advertised price is what you pay no hidden extras. Communication was good and clear. Delivery was very prompt.
14 januari 2026
Svar från DIY Building Supplies
Thank you for your 5* review Anthony. We pride ourselves on saving people not only money but time and stress when ordering building materials- I am pleased to hear that we delivered this!
Hope to see you again soon!
The DIY Team
Very good communication delivered on…
Very good communication delivered on day expectedhelpfull driver
23 januari 2026
Svar från DIY Building Supplies
Thank you so much for taking the time to leave a 5* review! We are pleased you had a great service and will pass on the thanks to the driver too! Hope to see you again soon!
The DIY Team
Svar från DIY Building Supplies
So pleased everything went smoothly for you and thank you for taking the time to review us! Hopefully, we will see you again soon!
The DIY Team
Delivered on time and in full
9 januari 2026
Svar från DIY Building Supplies
Thank you for taking the time to write us a review. We hope to see you again soon and be able to make this a 5* review next time. If there's anything we could ahve done better, please let us know by emailing support@diybuildingsupplies.co.uk. The DIY Team
Great service at a highly competitive…
Great service at a highly competitive price ,actually much cheaper than the big company competitors and no drop in quality of products .Will definitely use again for future DIY projects.
20 januari 2026
Svar från DIY Building Supplies
So pleased to hear that you had a great experience and will come back- we hope to see you again soon! Thank you for taking the time to review us. The DIY Team
Svar från DIY Building Supplies
Really pleased to hear you had a great experience- we aim to please! Thank you for taking the time to write us a 5* review and hope to see you again soon! The DIY Team
terrace boards
Very nice, thick, massive terrace boards, I recommend them🙂
17 januari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you for leaving us a 5* review and we are so happy you are pleased with your purchase. Hope to see you again soon! The DIY Team
Great customer service
Great customer service. Delivery of timber was delayed due to the currier not collecting on time. But customer service team kept me updated at all times. Will definitely buy again.
26 januari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you for leaving such a great review. From time to time things do go wrong but we try to do everything in our power to put it right- I'm pleased to see this happened. Hopefully, we see you again soon and it all runs more smoothly! The DIY Team
Great prices and prompt delivery!
26 januari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you for taking the time to write us a 5* review, John. Pleased to hear it was a great experience and we hope to see you again soon!
The DIY Team!
Ordered online ,easy to use .
Ordered online ,easy to use ,kept updated on delivery.
Highly recommend,competitive pricing.
12 januari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Hi Stephen,
So pleased you were happy with the service and thanks for the recommendation!
We hope to help you out again soon!
The DIY Team
Great experience
Used company few times already and despite few little problems all been sorted . Great prices.
14 januari 2026
Svar från DIY Building Supplies
Thanks so much for the 5* review! Sorry to hear that there were some issues with your last order but pleased that we were able to resolve them and leave you satisfied.
Hope to see you again soon!
The DIY Team
Absolutely excellent service kept up to…
Absolutely excellent service kept up to date with time of deliveries and brilliant prices
12 januari 2026
Svar från DIY Building Supplies
Hi Peter!
Really pleased to hear you were impressed with the service and our prices.
We hope to see you again soon!
The DIY Team
Svar från DIY Building Supplies
Hi Rajpaul,
Thanks for the 5* review. We are so pleased you felt you got value for money!
Hope to see you shopping with us again in the future.
The DIY Team
Kept us updated and the man who…
Kept us updated and the man who delivered it was very polite
He kept pride with delivering our plywood
12 januari 2026
Svar från DIY Building Supplies
Hi Katie,
Thanks for the 5* review. So pleased you rated the service so highly and I will also pass your comments on to the delivery depot.
We hope to be able to help you out again soon.
The DIY Team
Timber delivery
Timber arrive prmoptly and was all actually straight with no splits
Well impressed will be using again
5 januari 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Hi Tarquin, thank you for your review. We’re glad you were happy with your timber!
We really appreciate your kind words and we look forward to supplying you again.
Best regards,
The DIY Team
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