DIY Building Supplies Omdömen 718

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I assumed that sourcing a replacement roller catch locally would be straightforward but I had a long search before finally finding Daymans DIY online. The item was accurately described and fitted pe... Se mer

Betygsatt 5 av 5 stjärnor

Lovely people to deal with, kept us informed every step of the way from order confirmation to delivery. Delivery was within the time window they gave us and the product (2 x 4 pressure treated timber)... Se mer

Betygsatt 5 av 5 stjärnor

Fast and efficient from initial order, to a slight amendment I made, through to delivery exactly to timescale. Prices were cheapest I could find, with no loss of quality. All items arrived damaged fre... Se mer

Betygsatt 5 av 5 stjärnor

DIY building went above and beyond to make sure we had our delivery when they said it would be delivered after a bit of a hiccup but was soon rectified and sorted. Will def be buying from them again.... Se mer

Företagsinformation

  1. Gör-det-självbutik

Skrivet av företaget

We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

718 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Avoid at all cost!

Avoid at all cost!

Placed an order. Was told 3-5 days for delivery. Received an email 5 days later item to be delivered in 3 days time. Waited for order (all day) it's now 5.30pm the day after said delivery day (still waiting) with no response from company. Have emailed and left a message.

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely people to deal with

Lovely people to deal with, kept us informed every step of the way from order confirmation to delivery. Delivery was within the time window they gave us and the product (2 x 4 pressure treated timber) was first class

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service.

Good service. Good prices. Delivered early on the date arranged. Great experience all round.
Thank you.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The price was the main draw for me.

The price was the main draw for me, very competitive pricing on all the products they list.
The only real let down (although not a show stopper) is the fact that they don't actually hold stock, they seem to shop around other suppliers for the order. Again not a show stopper however, it does mean that you don't get all your order in one delivery so you can't get into your job without thinking about when things are going to turn up. They do give you delivery dates but my experience was not everything was delivered, had a back order on some items.
I would definitely recommend them but if you are ordering multiple items be aware that they are unlikely to turn up all together.
I will use them again but I will factor in deliveries and wait until I have all the items before I commit to starting the work.

28 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never again

Ordered timber over phone and paid for delivery, got an email a few days later giving delivery date, nothing turned up. When I rung up they had changed delivery and failed to inform me, had to send contractors home which cost me money. They did reimburse me with delivery fee but still lost money, would not recommend

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and efficient from initial order

Fast and efficient from initial order, to a slight amendment I made, through to delivery exactly to timescale. Prices were cheapest I could find, with no loss of quality. All items arrived damaged free. Spot on!

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was so easy to order

It was so easy to order, plus I had to add things my order and it was done straight away with no hassle. Rang up the support team and actually spoke to a human which was great. The staff are so helpful and friendly.

26 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DIY building went above and beyond to…

DIY building went above and beyond to make sure we had our delivery when they said it would be delivered after a bit of a hiccup but was soon rectified and sorted. Will def be buying from them again. Thanks

1 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worse experience from customer service

Worse experience from customer service. Originally I put my order in estimated will be delivered for Wednesday, come Tuesday no communication I had to phone the company to confirm it’s getting delivered but they had no idea and was told now I am going to have to wait another 7 days. Now it’s Wednesday no delivery phoned 3 times I was told they will phone me each time. SAVE YOUR TIME AND MONEY AND GO TO YOUR LOCAL!

6 maj 2026
Omdöme utan inbjudan
Logotyp för DIY Building Supplies

Svar från DIY Building Supplies

We’re sorry you feel disappointed with your experience. However, we would like to clarify that we never confirmed a Wednesday delivery date, and we communicated the lead time as soon as we were made aware of it. Your delivery was out for delivery and our team tried their best to get you an estimated time.

Our team works extremely hard to help every customer and provide the best service possible. While we understand frustration, abusive language towards staff members is completely unacceptable.

We always aim to resolve issues professionally and respectfully and expect the same courtesy in return.

Thanks,
Matt – Owner of DIY Building Supplies

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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