Seems to be a common issue with this company, delivery times... 5 days passed still no delivery, called and called, finally got through, they blamed the local timber yard who full fill orders, called... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently purchased the 18mm Structural Hardwood Plywood and I’m genuinely impressed. No damage, no delamination, and the edges were clean and straight. Unlike B&Q or Wickes the faces are smooth... Se mer
Företaget har svarat
What amazing service from this company. I had communication emails, I was advised it was coming from the manufacturer but the customer service side of things is still their responsibilty. I booked th... Se mer
Företaget har svarat
Easy to use website. Value for money pricing. Truck delivery was made on time. Excellent. Thank you
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are your one-stop shop for building material supplies, with a dedicated trade service for contractors and helpful staff ready with advice and insights for DIYers.
Kontaktuppgifter
Unit 6, Lawmax House, 30-32 Nottingham Road, STAPLEFORD, Storbritannien
- 0115 6976800
- sales@diybuildingsupplies.co.uk
- diybuildingsupplies.co.uk
4,4
Utmärkt
758 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery guy that you used was…
The delivery guy that you used was highly skilled in placing my order safely on my drive and was quite jovial too.
18 mars 2026
Svar från DIY Building Supplies
Thanks for writing a review, Kevin. It is great to hear the delivery driver was so helpful and we will pass this onto the branch.
We hope to see you again soon!
The DIY Team
The service was 100/100
The service was 100/100
Matt helped us from explaining the ply types and prices to loading the ply and even helping to secure it on our trailer. Definitely recommend Matt and the bargains they have in-store.
24 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thanks for taking the time to write such a positive review.
We hope to see you again!
The DIY Team
I would give 10 stars if I could
I would give 10 stars if I could!
Fantastic service and the team was quick and ready to help with an urgent delivery need. Products are VERY reasonably priced, and decent quality (timber). 100% recommend and will be using again.
10 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thanks so much for the glowing review.
We hope to see you again soon!
The DIY Team
Svar från DIY Building Supplies
Thank you so much for writing a great review!
Hope to help you out again soon.
The DIY Team
Svar från DIY Building Supplies
Thanks for taking the time to write a review.
Hope to see you again soon!
The DIY Team
Good quality & price plywood. Fast delivery
9mm Structural Hardwood Plywood 2440mm x 1220mm (8x4) × 5 & x1 22mm
Fast & good delivery. v.good value.
Nice quality, all surfaces good, no scuffs or chips.
9mm a little warped but suspect simply because they are large sheets & thin so image bound to bend a little. Went on nice & flat to frame. 22mm perfectly flat.
At price tiny bit worried they might be lesser quality but have a feeling better than the likes of wickes etc.
11 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thanks for taking the time to write us such a detailed review Gregory. Pleased that you were satisfieed with the quality of everything.
We hope to see you again soon!
The DIY Team
Never got a call/email before delivery
Never got a call/email before delivery. We were out and the timber left outside our house. The cover was broken and timber were wet because of rain. We needed to lift them and put in the house. They are so heavy!
24 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
We are so sorry you had this experience. We send out automated delivery confirmation details. However, we have been made aware that in recent weeks some of these have been marked as spam. We believe the problem has now been resolved. However, I can only apologise for the fact you did not receive this. Please email support@diybuildingsupplies.co.uk as we would like the opportunity to make this right.
Easy to order from their website and…
Easy to order from their website and great delivery the driver was very helpful
I would recommend
13 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you so much for taking the time to write us a 5* review. We really appreciate it.
We hope to see you soon!
The DIY Team
Plasterboards
First time i used this company but i would definetely use again.The staff were so helpful with a query i had .
10 mars 2026
Svar från DIY Building Supplies
Thank you so much for taking the time to write us a review. We are so pleased that you had a great experience and we hope to see you again soon!
The DIY Team!
Svar från DIY Building Supplies
Thank you so much for writing us a review. We are so pleased to hear everything went well.
Hope to see you again soon.
The DIY Team!
Quick delivery
26 februari 2026
Svar från DIY Building Supplies
Thanks so much for your review. We hope to see you again soon!
The DIY Team
Well communicated and good delivery time
10 mars 2026
Svar från DIY Building Supplies
Thank you so much for the 5* review, Michael. We are so pleased to hear your great experience. Hope to see you again soon!
The DIY Team
easy ordering process
easy ordering process and prompt delivery along with competitive pricing
11 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
We are so pleased to hear that you had a great experience. Thank you for taking the time to review it and we hope to see you again soon!
The DIY Team
AMAZING, AMAZING, AMAZING!!!!!!
The customer service was amazing, something couldn't be gotten hold of so asked to send a replacement in a difference colour which was OK eith me.
Very competitive prices compared to other local companies.
Delivery was great, from getting a phone call roughly 30 minutes before delivery, the delivery driver was very friendly and treated the whole of the order with care and respect and even spoke to us politely and considerately.
6 mars 2026
Omdöme utan inbjudan
Svar från DIY Building Supplies
Thank you so much for writing such a detailed review of the service you received. We are really pleased to hear that you were satisfied at each stage of the order process through to delivery. Hope to see you again soon!
The DIY Team!
The team at DIY builders were…
The team at DIY builders were fantastic. I managed to make a typo on the order. Rather than accept both the delivery fees. The team at DiY refunded me half the delivery fee. Customer relations gold standard.
9 mars 2026
Svar från DIY Building Supplies
Thank you for the review- we are so pleased to hear that the team were able to help you out. We hope to see you again soon!
The DIY Team
never again
A complete waste of time they sent the wrong material sent back and refunded.
Purchased elsewhere
6 mars 2026
Svar från DIY Building Supplies
David, we are so sorry that you did not receive the correct coloured boards that you ordered. I appreciate this was frustrating for you. We hope to have the opportunity to make it right- If there is a way we can help you out in future, please email support@diybuildingsupplies.co.uk.
Kindest regards,
The DIY Team
Fantastic Service
Competitive prices and quality products. We had small issues with wrong sizes delivered but the team promptly took care of it and we are really satisfied knowing that the service didnt end after paying for the items. Delivery was quick. Would definitely recommend and buy from them again.
3 mars 2026
Svar från DIY Building Supplies
Thank you so much for writing such a lovely review. From time to time, things can go wrong but we aim to do everything in our power to put it right. We hope to see you again soon and hope it all goes smoothly next time.
The DIY Team!
Yes delivered on time great product no…
Yes delivered on time great product no complaints driver was great help and friendly.
24 februari 2026
Svar från DIY Building Supplies
Thank you for taking the time to write a review. We really appreciate it. We hope to see you again soon!
The DIY Team
Superb service from start to finish.
Superb service from start to finish.
Easily accommodated change of delivery address as I moved at time of order. Helpful , efficient delivery driver, who was courteous and took care manoeuvring onto driveway.
Product is fantastic and the price was highly competitive
23 februari 2026
Svar från DIY Building Supplies
Thank you so much for your review- we appreciate it. We are so pleased you were happy with the service you received and we hope to help you out again in the future.
The DIY Team
Great products at the best price
Great products at the best price. Quick delivery and great communication.
6 mars 2026
Svar från DIY Building Supplies
Thank you so much for the 5* review. We are pleased to hear that you were satisfied with our service and we hope to see you again soon!
The DIY Team
Detta är Trustpilot
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