My account was compromised, and Discord caught the hacker and froze the profile. However, right before getting booted, the hacker deleted my fingerprint passkey and turned on 2FA. Because Discord's ri... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I just LOST my mind. I got my account hacked, it was sending messages I did not send. I wanted to simply change the password and crack on, but changing the password was so needlessly f-ing complicated... Se mer
Ich versuche nun seit zwei Tagen vergeblich, meine E-Mail-Adresse bei Discord zu ändern. Der Prozess ist offensichtlich komplett fehlerhaft: Ich bekomme den ersten Verifizierungscode, gebe meine neu... Se mer
Plutselig "oppdaterte avtalevilkår" - fire linker til mange sider med "avtale" som garantert er verre for brukeren, og endringene er begravet i hundrevis av linjer med tekst. Eneste muligheten er "a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Discord is a proprietary freeware VoIP application and digital distribution platform—designed initially for the video gaming community—that specializes in text, image, video and audio communication between users in a chat channel.
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Laggy and glitchy
Laggy and glitchy. Constantly disconnecting. Customer service is nonexistent. Used to be better, but now it's a frustrating experience. Wouldn't recommend.
Discord’s user experience is an absolute letdown
Picture this: your account gets flagged for “spam” when all you did was join two servers—literally just two—in search of communities. No spamming, no harassment, no inappropriate content. Just clicking “join” twice. That’s it.
Discord’s response? Crickets. Two appeals, both shot down without a shred of evidence or explanation.
You’re left holding a paid subscription—not the basic one, mind you—and you can’t even use it because an overzealous automated system, twitchier than a pro gamer’s mouse, decided you’re a problem. Good luck utilizing that subscription when you’re locked out. For 2 years!!! Your account is flagged, thus limited, for 2 years, for having done nothing wrong but joining 2 servers.
Democracy? Nonexistent. Discord’s word is law, and you don’t get to ask why their opaque system flagged you or what you supposedly did wrong.
Transparency? Accountability? Not in their dictionary.
Thus, when my subscription, which I can't use because my account is limited, expires, I'm going to leave that sordid platform and I recommend everyone do the same.
Bad. 1 Star.
Complied with the Online Censorship Act. And now Trustpilot are removing reviews they disagree with to appease the governmental overlords.
J’ai annulé l’abonnement nitro mais je…
J’ai annulé l’abonnement nitro mais je continue à être débiter je demande un remboursement on me dit que je ne suis pas éligible car j’ai soit disant utilisé un cadeau reçu avec nitro hors que je n’es rien utilisé et je continue à perdre mon fric
Je trouve cela vraiment scandaleux de la part de discord, je les recontacte on ose me dire que si je continue il supprimerons mon compte discord, je ne sais pas pour qui ils se prennent mais honnêtement c’est scandaleux de leur part
Plus jamais je paie quelques chose chez eux se sont des voleur
gibt nichts gutes
received a false ban for "child safety"…
received a false ban for "child safety" and i am literally a minor myself so this is all lies|
they also switched to ai moderation and dont care about appeals anymore
Unfair Ban and No Human Support from Discord
I was permanently banned from Discord without a valid reason and without any real opportunity to defend myself. I’ve been a respectful user for over 8 years with no prior violations. Recently, I received my first warning for posting an image flagged as inappropriate (the exact same image had been posted by a friend, who was not banned). I accepted the 24-hour image restriction and deleted the image immediately.
However, just two hours later, I received a second warning for something I didn’t do — and shortly after, my account was permanently disabled. Since then, I’ve submitted multiple support tickets but only received automated replies. No human has ever reviewed or responded to my case. All of my appeals were closed without explanation.
The stated reason was “child safety,” which is completely inaccurate — the image involved no minors or any unsafe content. It seems the decision was made entirely by an AI system, without proper context or investigation.
It's incredibly frustrating and unfair to lose an account with years of friendships, communities, and memories — without transparency or a chance to explain myself. I sincerely hope Discord reconsiders how it handles reports and provides proper human support to its users.
Discord ignored my ownership complaint…
Discord ignored my ownership complaint and let an impersonator steal my server.
เนื้อหารีวิว:
I’ve been a long-time user of Discord and was the rightful owner of a 400k+ member server. One day, someone impersonated me and Discord transferred the ownership without verifying the identity. I submitted multiple appeals and evidence, but all I got were bot replies. No human support, no accountability.
This issue has affected not just me, but a huge community that I built over years. Discord’s support system failed me completely. I expected better from a platform this large.
⚠️ Discord let a predator win.
I was celebrating my birthday and drinking, when a user (named “Fosa”) asked me for nudes. I said NO. He got mad and falsely reported my account for “child safety.”
Discord banned me without warning or real investigation — no questions asked. I was the victim, and yet my account was deleted while he gets away with abuse.
I lost all my friends, messages, and a very special relationship.
Discord’s Trust & Safety system is deeply flawed and protects abusers more than the people being harassed.
Please fix this. Victims deserve better than this treatment. 🙏🏼
My user: bunbunn777
Ich kann die schlechten Bewertungen…
Ich kann die schlechten Bewertungen nicht verstehen. Für Leute, die gerne private Fotos und persönliche Informationen und Daten über so eine Software teilen möchten, ist es natürlich nichts, dafür fehlt die Verschlüsselung.
Für meine Spielrunde ist es top.
Man kann chatten, Bilder schicken, Karten und Musik einblenden, würfeln, alles gut!
Unjust account ban, no support, and lost paid Nitro
I’ve had a Discord account since 2017 and used it daily to talk with friends. One night, my account was disabled without warning. The status showed a “Child Safety” violation — which is absurd, since I am an adult and never interact with minors. Later, another violation was added (“Malicious Conduct”) while I was already locked out.
My account was likely hacked earlier this year and used to send scam links. I explained this many times to Discord through their support form — but I only got automated responses with no human review.
The worst part: I had an active annual Nitro subscription (about $50 USD) and also bought items from the Discord store. I only used Nitro for 6 months before being banned — a huge waste of money. I tried everything: support forms, emails, social media. No help at all.
This is unacceptable. No real support, no transparency, no chance to defend myself. I strongly advise anyone to think twice before paying for anything on Discord. I hope they fix this, but so far, I’ve been completely ignored.
Banned for “Child Safety” at 15 no review no help
I’m 15 and my account was randomly disabled for “Child Safety” even though I did nothing wrong. I only talked with my friends like I always do. No warning no chance to explain.
I appealed and got the same auto-reply from Clyde. I even filed a BBB complaint and Discord still sent the exact same bot message. No human looked at my case.
Now I can’t talk to my friends or get my account back and my phone gets flagged instantly if I log into any account. I just want a proper review. This is really unfair.
Discord flagged me as a ‘Safety Risk’ for being transphobically attacked — I’m 17
I was banned from Discord 20 days ago under a false “child safety” flag after defending myself from transphobic harassment. I’m a 17-year-old trans girl and was reacting emotionally to being called slurs. The person who reported me even admitted in messages that they were over 18 — I included proof in my appeal.
I sent multiple appeals explaining the situation and included screenshots, but I’ve received only automated responses. Discord told me to “check my DMs” for the reason — but they locked me out of my account completely, so I can’t even see the message.
To make matters worse, I’ve been a loyal Discord Nitro subscriber for over 5 years (£15/month) and I’m still being charged with no way to cancel the subscription or request a refund.
I’ve asked for a fair review, or at least the ability to stop paying for a service I no longer have access to — and Discord has done nothing. I’m disappointed and honestly feel ignored.
My Discord Account Was Hacked – Support Closed Every Ticket Without HelpingI've been a Discord user since 2017. Recently, my account was hijacked while Discord was blocked in Turkey (since Oct 9, 2024
I've been a Discord user since 2017. Recently, my account was hijacked while Discord was blocked in Turkey (since Oct 9, 2024). During my absence, someone gained unauthorized access, changed my password, and enabled 2FA without my knowledge.
When I tried to recover the account, I discovered I couldn't reset the password due to the unauthorized 2FA. I still have full access to the original email and phone number linked to the account — and I provided multiple proofs of ownership.
Despite this, I submitted over five tickets, and Discord Support did nothing but mark each one as “solved” without replying properly. No investigation, no escalation, no real human interaction. The only response I received was a repeated suggestion to delete my account and create a new one. That is not a solution. That is negligence.
Eight years of history, communities, messages, and personal connections are being wiped out — and Discord is simply brushing me off.
I strongly urge Discord to review their support system, escalate serious account hijackings properly, and stop auto-closing unresolved cases. This is unacceptable for a platform that handles sensitive user data.
Banned for a reason I never committed – Discord support ignored me
I was banned from Discord on June 9, 2025, for “ban evasion” — something I never committed. I’ve never had any other banned accounts, and I’ve always followed the rules. This accusation is completely false and extremely unfair.
Since the ban, I’ve been trying to contact Discord through the official email linked to my account. I followed every instruction they gave, but all I received were automated responses. No real human has ever reviewed my case, and I’ve been completely blocked from the platform ever since.
I also opened a formal complaint through the Better Business Bureau (BBB), but even that hasn’t helped resolve the issue yet. I can’t access my communities, my study groups, or my friends.
I am asking Discord to take responsibility, review my case properly, and restore my account. This situation has gone on for over two weeks with no resolution. It is unacceptable.
bad support
account was hacked and i tried to get it back but because i dont have the original email any more they wont allow me to reset it even through the phone number linked
No Customer Service
The most useless app I've ever encountered. Customer service is non-existent. I've tried to resolve a problem via their ticket process and they only supply pre-written "solutions" that do not resolve my problem.
Discord wird schlimmer!
Discord wird einfach nur noch schlimmer und ist einfach nur noch die schlechteste App! Auch wenn die App auf 4,3 Sternen im App Store steht, gibt es immer neue schlechtere änderungen. Ganz zu schweigen davon: Ein Bot bzw. Bot Entwicklern wird damit gedroht, dass sie die Bots ausschalten werden, weil mal was geleakt wurde. Ich kann den Bot nicht mehr benutzen, obwohl ich dort ein Lifetime Abo abgeschlossen habe. Was auch so dumm von Discord ist, dass sie nicht mal den Entwicklern Zeit geben, eine Antwort zu verfassen, nein Discord möchte auf 12 Stunden direkt eine Antwort haben.
Danke Discord dass der Bot, den ich benutzt habe, nicht mehr Funktioniert! Das war der beste Bot, den ich benutzt habe aber dank euch kann ich ihn nicht mehr benutzten!
2. Immer wieder merke ich, dass Discord vorhat, mich zu sperren oder mein Konto zu deaktivieren. Einmal (letztes Jahr im Dezember) wurde einfach so mein Konto deaktiviert, wahrscheinlich aufgrund eines Technischen Defekts? Trotzdem wurde ich zum Glück nicht eingeschränkt.
Heute, Juni 2025, wollte ich auf dem Bleeds Bot Server Premium für meinem Server kaufen. Leider habe ich 2 mal das falsche Abo gekauft, was auch über Discord läuft und mir das nicht einmal richtig erklärt wurde, welches Abo ich kaufen soll, damit ich Premium bekomme. Als ich dann das richtige Abo abgeschlossen habe, wollte ich die 2 Beträge und noch ein anderen Abo, wo ich den Fall wieder geschlossen habe, wieder rückerstattet haben. Ich habe dann statt über den Support, direkt bei meinem Zahlungsdienstleister PayPal ein Fall geöffnet, damit ich das Geld wieder so schnell wie möglich rückerstattet wird. Später erhielt ich eine Nachricht, dass mein Konto eingeschränkt wurde, da ich eine Rückbuchung bzw ein Fall geöffnet habe. Ich habe noch nicht mal das Geld zurückbekommen, sondern nur ein Fall geöffnet und schon bekomme ich eine Verwarnung? Ist das euer Ernst? Ich habe Einspruch gegen die 2 Warnungen eingelegt, was auch akzeptiert wurde und dann wurden die Verwarnungen entfernt. Da ich aber ein 3. Fall geöffnet habe, wurde dann mein Konto deaktiviert! Das ist echt eine Unverschämtheit dass mein Konto wegen 2 von 3 Fällen wegen eine Anfrage auf Rückbuchung deaktiviert wird! Außerdem habe ich auch ein haufen Geld für mein Server dagelassen, aber mich dann wegen 2 falschen Käufen, die ich zurückerstattet habe mein Konto zu deaktivieren, ist schon widerlich! Bald wechsle ich zu Teamspeak wenn das so weitergeht!
My account was disabled without reason…
My account was disabled without warning or explanation (I didn't even receive an email saying that I had violated the rules). I never broke any rules, yet Discord support just sent me an automated reply from a bot and refused to explain why I was banned. I spent over $50 on Nitro and cosmetics, and I used the account for both personal and business communication. Their system flagged me as a “spammer” just because I was typing in chat during a voice call with my friends. I explained this and sent proof, but they ignored it and closed the case. I’ve filed a BBB complaint and will escalate further. Discord's support has become completely unresponsive and robotic. Real users are being treated like garbage
Banned unjustly for something sent to me
Banned unjustly for something sent to me. Discord uses AI bots for support and ban detection and it is frustrating.
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