Diroma1980 Omdömen 

427
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love this store. Quality is excellent and clothes are stylish. I have bought 2 ties and 4 sweaters here and more then happy with all of them. Shipping is faster then expected and items are meticu... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic shirt for a great price. Very good alternative to Turnbull & Asser shirts if you don’t want to take out a mortgage. My shirt arrived without any delays and the packaging is beautiful and wel... Se mer

Betygsatt 5 av 5 stjärnor

I have been a customer of Diroma for years. I have ties, braces, pocket silks, knits, cardigans and shirts. All quality, all timeless style and all at a perfect price point. Always quick service. Clas... Se mer

Betygsatt 5 av 5 stjärnor

I’m really impressed with the tie, it looks and feels fantastic, slightly longer than Drake’s ties I have which I prefer as I’m fairly tall. I think within 5 minutes of getting the tie I was back on t... Se mer

Företagsinformation

  1. Smokingbutik
  2. också i
  3. Butik för modeaccessoarer
  4. Herrskräddare

Skrivet av företaget

Refined excellence, unparalleled Made in Italy craftsmanship expressing the Art of Tradition. Here at Diroma1980 we care about our customers before, during and after purchase.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

427 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(427)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

It took way to long ship this item

It took way to long ship this item. If it wasn't in stock I should have been told.

Once shipped it got here very fast.

30 december 2024
Logotyp för Diroma1980

Svar från Diroma1980

Hi Doug,

Thank you for sharing your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations. We want to take a moment to clarify that the item you purchased was listed as a pre-order on our website, with an estimated shipment timeframe provided at the time of purchase. We’re pleased to confirm that we adhered to this timeline as promised.

We truly value your understanding and are here to address any further concerns you might have. Please don’t hesitate to reach out if you’d like to discuss this further.

Best regards,
Team Diroma1980

Betygsatt 5 av 5 stjärnor

Great customer experience

Quality products, fair prices and a great customer experience. We were experiencing a postal strike in Canada and the Di Roma team responded promptly with alternatives to assure I received everything on time. Will definitely be purchasing here again.

23 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Repeat and loyal customer.

I have been a customer of Diroma for years. I have ties, braces, pocket silks, knits, cardigans and shirts. All quality, all timeless style and all at a perfect price point. Always quick service. Classy and recyclable packaging with a quality check certificate process which many brands could learn from.

5 december 2024
Betygsatt 1 av 5 stjärnor

The product is fine somehow but you…

The product is fine somehow but you have no excuse to not make a black Friday to your clients and make the price lower at least I but two times from diroma so is not good for my pocket

24 november 2024
Logotyp för Diroma1980

Svar från Diroma1980

Hi Ahmed, thank you for sharing your thoughts. We value all feedback from our customers and are glad to hear that you are pleased with our products. While we understand that sales like Black Friday are popular, we choose to focus on providing consistent value and quality throughout the year. We hope you continue to enjoy our products, and we truly appreciate your support.

Betygsatt 2 av 5 stjärnor

Non-existent customer service

My tie arrived about 10 days after I made the ordere.
I contacted the customer service to get information about the shipment but I never received a response from them.

11 november 2024
Logotyp för Diroma1980

Svar från Diroma1980

Dear Domenico,

Thank you for reaching out to us, and please accept our sincerest apologies for the delay in responding to your email. Unfortunately, it seems your message was overlooked amidst the many emails we handle daily. This is not reflective of the prompt service we aim to provide, and we deeply regret this oversight.

Regarding the 10-day delay you mentioned, we’d like to take this opportunity to clarify.
The tie you purchased was a pre-order item, with an estimated shipping date of November 10th. This information was provided on our website both at the time of pre-purchase and in your order confirmation. Your tie was shipped on November 11th, which is only one day beyond the estimated shipping timeframe.

We would also like to highlight that the term “estimated” is used intentionally, as it allows for some flexibility. While we strive to adhere to these timelines as closely as possible, occasional minor deviations can occur.

We apologise for any inconvenience this may have caused and appreciate your patience. Should you have any further questions or concerns, please don’t hesitate to let us know—we’re here to assist.

Kind regards,
Team Diroma1980

Betygsatt 5 av 5 stjärnor

Experience

I’m very satisfied with the quality of the tie—it looks and feels premium, exactly as advertised. The fabric has a great texture, and the color is vibrant, making it perfect for both formal and casual occasions. However, I was a bit disappointed by the additional customs fee, which I wasn’t expecting. It would be great if this could be clarified upfront. Overall, a great product, but keep the extra charges in mind when ordering internationally.

2 november 2024
Logotyp för Diroma1980

Svar från Diroma1980

Hi Mirko,

Thank you so much for your feedback. We’re delighted to hear that you’re happy with your product!

Regarding the import duties, we would like to clarify that our website mentions that we ship from the UK and that duties may be asked for payment. Due to Brexit, shipments to Europe may be subject to import duties, which is something we strive to make transparent. This information is also included in the order confirmation email you receive immediately after placing your order.

We truly appreciate your understanding, and if you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Team Diroma1980

Betygsatt 5 av 5 stjärnor

Good product, though some remarks

Hi,

Thank you for the products—delivery was smooth and timely.

I have one comment regarding the shirts: the two buttons on the collar are difficult to close with my fingers. Additionally, I find the collar tips a bit too large for my taste.

No comments on the ties—they are splendid!

Best regards,

Yeff
Rotterdam

27 oktober 2024

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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