Differental Omdömen 454

ACHTUNG SCAM!!!

Bitte nichts mieten hier. Weder direkt noch über Check24 oder sonst wo.

Meine bereits belastete Kreditkarte wurde vor Ort nicht mehr akzeptiert und wir sollten 650€ extra zahlen, damit wir das Auto bekommen. Dann wäre auch die andere Karte kein Problem mehr.

Neben uns waren zwei Frauen am Schalter, die den Fahrer tauschen wollten, weil der Hauptfahrerin der Personalausweis gestohlen wurde vorher. Das sollte auch 500€ kosten.

Anzahlung ist zwar weg aber danach dann bei Sixt gemietet ohne jegliche Probleme. Klar, etwas teurer aber ohne Scam-Feeling.

Please consider other rental companies at Rome Fiumicino airport. I have rented a Peugeot 3008 or similar and have been given a category lower car. The Peugeot was available but been told that I have to pay extra. The car that I have been given was dirty and quite old.

Une honte cette société fuyez la
Nous avons réservez un véhicule par l intermédiaire de Carjet en ligne pour 4 jrs à Rome à l aéroport
Lors de la restitution la personne nous a dit que tout été ok 1h après il nous ont envoyez un mail avec une croix en plus sur une roue par rapport au descriptif initial bien sûr pas signé ni par eux ni par nous
2 jrs après ils ont gardés 810€ sur mon deposit de 1000 qui aurait du nous être restitués
Depuis j ai essayé d appeler j ai fait 2 mails et je n ai jamais eu aucune réponse
Je n ai bien sûr aucun justificatif de cette somme prélevée nous aurions dû lire les avis avant de louer avec cette société et surtout nous aurions dû nous méfier à notre arrivée à l aéroport de Rome tous les comptoirs de loueurs étaient pleins sauf le leur
Ce n est vraiment pas anodin j espère que cet avis aidera d autres clients car pour notre part on sera plus vigilants la prochaine fois mais cette vigilance coûte chère

Don't be fooled by these scammers!
Never again!

zdecydowanie nie polecam. stawki za ubezpiecznie kosmiczne. na lotnisku jest wiele renomowanych wypozyczalni, ktore maja duzo lepsze oferty.

They tried to scam me. I rented a car via check24 with full insurance, and the lady at the counter told me that it was not valid, and i should pay 7500€ for the insurance and the caution. and than she said my credit card was not a credit card, and i should pay it in cash. she refused to talk to check24 customer service. I had to leave and rent another car for tripple the price. Was an awful experiance.

Was left waiting in the hot sun for over an hour in olbia Sardinia whist one member of staff was working. Then I returned the car with i tiny dent the size of a grain of rice and a superficial scratch that would easily buff out .And I was charged 300Euros .So my advice would be Go elsewhere.

For me it’s a fraud.
Credit card must be 6 month valid I only had 5,5 month and the didn’t except debit card. So I had to pay additional 400 Euro.
A lot of people hate to do that during time I be there. All other companies didn’t need 6 month valid. For me it’s system and fraud. Never again

Che fregatura ! ho prenotato sulla piattaforma DoyouIpaly per una settimana una macchina oer 119 euro un vero affare . ma quando sono arrivato all’aereoporto di Catania all’agenzia dirrerental con piu’ di un’ora di ritardo, la macchina non era piu’ disponibile, una bella sorpresa. Ho dovuto affittarne un’altra con il prezzo aggiuntivo di 50 euro al giorno che alla riconsegna ho fatto notare un’usura importante delle gomme e visto la pioggia che é caduta in quei giorni la sicurezza non era ottima.

They don't honor the terms of their contracts, they don't accept most credit cards, and the insurance premiums they charge are exorbitant. This is the worst rental company I've ever used. They're collaborating with Doititaly.com to scam people. We've spoken with at least a few affected families. We'll pursue legal action.

To Carjet the third party booking platform who booked differental car hire knowing obviously from reviews on Trust Pilot and from previous clients that had complained regarding Differential Car Hire Italy are Rogue & Fraudulent .

CEO Stephen Doran who I copied in on the e mails has not even had the professional integrity or courtesy to reply or even get a subordinate to reply . My booking contract was with Carjet ,they are obviously deaf to client complaints or they are complicit with the appalling service and fraudulent made up charges by Differental car hire IT.

A question Stephen why are your company asking me to make an insurance claim with the insurance company you provided for damage that is fictional, your company offer this route as a way to get my money back ! does this mean carjet are aware of this scam by Differential that would possibly implicate your company ? why should the insurance company I paid for with carjet have to pick up the 900 euro false damage claim ?

My advice Stephen grow a pair and strike this company off your collaboration list.and sort this out !

When i returned the vehicle i was told by the attendant that everything was ok and received paperwork to verify only to arrive home then a few days later received a bill for 1200 euros for alleged extra damage to the car ( no proof given and there is no way i caused any damage!! )
Feel as i've been robbed will never use again!!

They turn deposits into presumed purchased insurances. We said explicitly that we didnt want any additional insurances. It didnt matter, they just did it. They don't give you any copy of contract nor your supposed purchase until months later, and only after request. You will wonder why you credit card suddenly charges you, instead of releasing the deposit. Be aware that they work also with Autounion.

Awful rental company!! Make sure you bring the car back during the day while they can still check on it. I've paid £436 for 5 days and they have taken an extra £451 for fake damages.

Tried to get in touch with them by email and phone calls but they didn't bother to reply.

Asked my lawyer to contact them by court proceedings as I've got all pictures showing I'm right

Det her var uden sammenligning den mest uprofessionelle og utrygge oplevelse, jeg nogensinde har haft med et biludlejningsfirma. Vi havde booket en bil hos Differential til afhentning efter lukketid, og havde på forhånd udfyldt alle papirer og givet godkendelse til, at de måtte trække både restbeløbet og depositummet. Alt burde være klart.
Da vi ankommer til lufthavnen, ringer vi til det nummer, som Differential selv har sendt os. Opkaldet bliver taget første gang, men personen i den anden ende taler så gebrokkent engelsk, at det er umuligt at forstå. Da jeg beder ham gentage, lægger han bare på. Ingen forklaring, ingen instruktioner, ingen hjælp.
Vi ringer over 15 gange efterfølgende. Opkaldet bliver kun taget én gang mere, og der bliver lagt på igen, så snart vi taler engelsk. Det er fuldstændig respektløst og uacceptabelt.
Vi kommer ofte i Italien og ved, hvor shuttlebusserne til biludlejning plejer at holde. Vi går derhen og får kontakt til en mand på parkeringspladsen, som siger, at det er busser med "KingPark"-logoet, vi skal kigge efter. Da en sådan bus ankommer, forsøger vi at komme med, men vi står ikke på listen. Vi forklarer, at vi har ringet 15 gange og fået lagt på, og forlanger at komme med. Efter en diskussion får vi lov.
Ved ankomst til biludlejningsstedet står den samme mand fra telefonen i skranken. Han siger ikke hej, ikke undskyld, ikke én eneste forklaring – han rækker bare papirer og en nøgle. Ingen kommunikation overhovedet.
Differential bør skamme sig. Det her var en komplet fiasko fra start til slut. Hvis man ikke kan ansætte folk, der kan kommunikere med kunder – eller i det mindste forsøger – så bør man ikke tilbyde afhentning efter lukketid. Det var en ekstremt utryg og frustrerende oplevelse, og jeg vil aldrig anbefale dette firma til nogen.

ACHTUNG ABZOCKE
habe gemeinsam mit einer Freundin auf Ihren Namen ein Auto in Catania am Flughafen gemietet.
Als wir den waden am 20. 09 gegen 13.30 abhohlen wollten funktionierte angeblich Ihre Kreditkarte nicht und Sie sollte eine Versicherung von 350€ dort abschließen sonst hätte sie den Wagen nicht bekommen ind die 240€ die Sie bei Check24 bereits bezahlt hatte wären auch verloren gewesen. Als wir nach kurzer Beratung beschlossen die Hotline Ihrer Bank anzurufen und Sie gegen 13.50 in der Warteschleife hing setzte uns die Mitarbeiterin unter Zeitdrück, wir sollten eine Entscheidung treffen sonst wäre der Wagen um14.00 also1 Stunde nach unsere Buchung nicht mehr verfügbar und auch unser Geld wäre verloren gewesen. Meine Bitte nach etwas mehr Zeit ist mit der Begründung abgelehnt worden, der Computer würde die übergabe des Wagens ab 15Uhr also eine Stunde nach der gebuchte Zeit blockieren und Sie könne nichts tun.
Also beschlossen wir die 350€ mit meiner Kreditkarte zu zahlen was auch geklappt hat. Dazu kamen 150€ Kaution die meine Bekannte komischerweise mit Ihrer EC Karte zahlen könnte und die auch von Ihren Konto abgebucht wurden was unüblich ist, normalerweise wird das Geld mur auf der Kreditkarte blockiert.
Auch der Tank war nicht ganz voll.
Sls meine Bekannte nach Ihrer Rückkehr bei Ihrer Bank anrief hat man Ihr dort mitgeteilt dass mit Ihrer Kreditkarte alles in Ordnung sei und es könnte zu der infrage kommende Zeit von Ihrer Bank kein Versuch festgestellt werden eine PIN bzw wie von Differental behauptet mehrere falsche PINS eingegeben zu haben.
Mir hat man bei Differental 2 Monate vorher also ende Juni für einen kaum sichtbaren Kratzer an der Felge 610€ von meiner Kaution einbehalten.
Wenn ich mir hier die Rezensionen durchlese scheint dieser Betrug anders kann man es bei der Vielzahl von Beschwerden nicht nennen System zu haben, deswegen schreibe ich auch diese Rezension und kann nur davor warnen bei dieses unseriöses Unternehmen ein wagen zu mieten

Stay away from Differental! They are a dishonest company. We fell into their trap when they canceled our booking after just an hour of delay (caused by the airline, not us), even though we had already paid the full rental in advance. On top of that, we faced problems with the credit card and couldn’t even use our debit cards, despite their website claiming: ‘No credit card? No problem — with us your car rental is guaranteed.’ Lol. In the end, the only option they offered was paying more than 400 euros, so we had to rent a vehicle elsewhere. It’s a scam!

Brutta esperienza anche per me. Avevo fatto alzare il.massimale mia carta nexi ma al momento del.noleggip grosse pressioni per farmi fare ass.ne a pagamento. Avevo fatto ass.ne on line quindi ho rifiutato ma al.momento di caricare sulla carta la somma a garanzia la.mia carta non veniva letta. Mi è stato detto che avrei perso ass.ne ma con garanzia totale loro a pagamento di 200 euro non avrei dovuto dare caparra. Ho dovuto accettare per forza ma il.giorno dopo ho provato a pagare il ristorante con carta e ho pagato correttamente. A.mio avviso c'era qualcosa nel.loro pos che non andava o addirittura la ragazza forse lo disattivata quando usavo la carta. A mio avviso siamo a livello di truffa. Mai più con questa compagnia.

Awful experience. Avoid this company at all costs. It’s a SCAM. They try everything to get more money from you.
They refused to accept my valid credit card and tried to force me into buying extras. This company operates with scam-like practices. Save yourself the stress — book with a reputable rental company instead.

A total scam! Do not rent from this scam of a company! Everything went well until the drop off. As many of the other review say they accused us of causing a scratch and a dent to the side of the car. We had photos of it from pick up that shows that the scratch was already there at pick up. He wanted us to sign a digital document stating that we caused the scratch and dent, we refused! He also said that we will be sent an invoice for the reparation costs and that we then have to pay that invoice. I questioned this because this is not how it works if something is faulty when returning a rental car, the young man that worked there didn’t know what to reply and then just said that wi will get our full bond back within 3 days. Today, 12 hrs later the bond was released, but they have deducted 380 euros for the damage to the car! They are a total fraud, such a joke of a company with a staff that is totally clueless and most likely trained to scam people! This was at the Rome airport/FCO. Luckily we have a good insurance so hopefully they will deal with this and the money will be returned.