Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️
this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Se mer
Ordered on Wednesday, order still not dispatched, sent several messages, over email, FB chat and a comment on FB page, with no reply at all. No filling me full of confidence. Totally willing to change... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Pre-loved designer without the price tag
Kontaktuppgifter
Storbritannien
- hello@designerclan.com
- designerclan.com
3,9
Bra
77 omdömen
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered a reported perfect condition…
Ordered a reported perfect condition Stone Island jumper that when it arrived it was in awful condition. Wrong colour, hole in the back of the jumper, faded at the bottom, bobbles all over and the badge was creased and again bobbled. Sent it back immediately for a refund.
29 oktober 2025
Svar från Designerclan
Hi Gary,
We’re sorry the item wasn’t as expected. As soon as you got in touch, we provided a return and confirmed a full refund back to the original payment method.
If you’d like us to review anything further, please contact us on the email thread with your order number and we’ll help straight away.
Designer Clan
Another great purchase from these guys…
Another great purchase from these guys with a nice discount aswell... CP tshirt & a Stoney hoodie with probably the world's oldest Stoney badge on it tho 😅
25 oktober 2025
Nothing in stock takes days before they…
Nothing in stock takes days before they reply avoid
24 oktober 2025
Svar från Designerclan
Hi Mark,
Thanks for taking the time to leave a review. We’re sorry to hear you were disappointed with the experience.
We did respond and offered an alternative when the original item was no longer available, and we’re always happy to help resolve any outstanding concerns. If you’d like to discuss this further, please feel free to contact us directly and we’ll be glad to assist.
Designer Clan
Very helpful in everything
Very helpful in everything, i made a mistake on one of my orders once they amended it straight away for me, can't fault them
22 oktober 2025
You did delivered me two items that…
You did delivered me two items that were supposed to be large. They are very much small large than large items that I have today so the two items were not fit for purpose. I will never be ordering anything from yourselves again. Many thanks Andrew.
22 oktober 2025
Svar från Designerclan
Hi Andrew,
Thanks for your feedback and we’re sorry to hear the items weren’t right for you.
We’re more than happy to resolve this and can arrange a hassle-free return for a full refund. Please email us with your order number and we’ll get this sorted straight away.
Designer Clan
Time wasters no refund
Ordered and paid for a top .
Watched the listing become unavailable .
Contacted by them days later , sorry out of stock and offered a cheaper worn version .
Chose refund , was told three days maximum . Now messaged me again saying ten more days .
Avoid .
10 oktober 2025
Omdöme utan inbjudan
Svar från Designerclan
Hi Chris,
We’re really sorry to hear about your experience. As mentioned via email, your order was refunded immediately after your request, and any delay in it appearing in your account was due to standard bank processing times — something that’s unfortunately outside of our control.
We completely understand the frustration this caused and did everything possible to resolve it promptly on our end. If there’s anything further we can do to help, please don’t hesitate to reach out.
Designer Clan
Clothes
The items were packaged well the delivery was fast and the items arrived as portrayed in the photo
24 september 2025
Made sure I got the quality goods that…
Made sure I got the quality goods that l paid for , communication was very good and service too
11 september 2025
Very helpful
Helpful and personal experience from Matty. Returning customer.
Will be back again soon.
1 september 2025
Matty is a pleasure to do business…
Matty is a pleasure to do business with, exceptional product at fantastic prices!
Customer service is a 10 out of 10!
4 september 2025
Excellent items
Excellent items, great price. Will definitely be using again. Customer service is fantastic also.
12 september 2025
Omdöme utan inbjudan
Will never use anyone else,legends and brilliant
From start to finish,I'll never use anyone else they are outstanding 💯
23 augusti 2025
great customer service
great customer service. Was happy with the order. First time buyer here and would recommend for sure.
20 augusti 2025
Great store
As always the clothes I bought from Designerclan were good quality , nice and clean and at a very good price .
Will definitely use Designerclan again
15 augusti 2025
Tee shirt looked worn
22 augusti 2025
Svar från Designerclan
Hi Zulfikar,
Thanks for your feedback — we really appreciate it. All of our items are pre-owned, with the condition clearly stated on each listing. We did reach out to offer a replacement at the time, but completely understand if you decided not to go ahead.
We always want our customers to be happy, so if there’s anything else we can do, please drop us a message at support@designerclan.com and we’ll be glad to help.
Designer Clan
Great service
After receiving my order I was really disappointed in the item I received.
But utmost respect to Matty for resolving the issue swiftly so all parties are happy. Once again thanks Matty
20 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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