Cute Things Commin  Omdömen 97

TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ich habe über Jahre hinweg regelmäßig bestellt und war lange eine zufriedene Kundin. Die Qualität war größtenteils gut. Sehr enttäuscht bin ich jedoch vom Punktesystem. Nach einer E-Mail über ba... Se mer

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Betygsatt 5 av 5 stjärnor

I have a bracelet from here that I bought a year ago and it has yet to tarnish so I bought a recently bought a ring from here because of my good experience last time and it was still amazing!! It’s ov... Se mer

Betygsatt 2 av 5 stjärnor

I’m giving them a 2 right now because I put in my order about a week ago & I live literally an hour away from where they are supposed to be shipping orders from & I have yet to receive my package. I h... Se mer

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Betygsatt 5 av 5 stjärnor

Das Paket von Cute Things Commin war nach einer Woche schon da - super schön verpackt mit Luftpolsterfolie in Herzchenform und handgeschriebenem Zettelchen mit persönlicher Anrede! Zusätzlich waren no... Se mer

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4,0

Bra

TrustScore 4 av 5

97 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Betygsatt 1 av 5 stjärnor

Vraiment déçue de la qualité des…

Vraiment déçue de la qualité des bijoux, certain sont très lourd, d’autre très léger, ayant des bijoux en or la différence est flagrante voir même grotesque et fait très tchip, pour le prix des bijoux je suis énormément déçue, les boucle d’oreille me font des rougeurs alors que je ne les ai pas protés plus de 5h

12 augusti 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Fast fashion jewelry

Exactly what you pay for – I have a necklace of theirs that I wear every day, and today I noticed that the silver color of it is beginning to wear off (after about 4 months of wear). Designs are super cute and I don't think you can find anything quite like that anywhere else. No matter what, it's fast fashion jewelry!

2 augusti 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Hi Sloane,

Thank you for your feedback! We're so glad you love the design of your necklace. We’re sorry to hear the silver color is beginning to wear off, but don’t worry—we’ve got you covered with our 1-year warranty. Please send us a picture of your item, and we’ll be happy to process a replacement for you. 🫶

While our jewelry is designed to be water-resistant, excessive exposure to water, chemicals (like sweat and soap), and extreme temperatures can impact its quality. To keep your pieces looking their best, we recommend avoiding prolonged water exposure, cleaning them with a dry, soft cloth, and storing them in the airtight bag we provided.

We hope these tips help your jewelry continue to shine for a long time! Feel free to reach out if you need further assistance.

Best regards,
CTC Team

Betygsatt 1 av 5 stjärnor

Scam, really bad quality, cheap china

I ordered a ring and earrings, which were listed as silver on their webpage. My package had chinese packages inside and the jewellery was of terrible quality and definitly no silver. I mailed with the company and after mailing back and forth they allowed me to send both products back. They only refunded the ring and not the earrings due to hygiene reasons. I had mailed with them about that before - saying that I understand, but the product simply isnt what I ordered, its cheap knockoff stuff. They never refunded me or replied to my emails again, they also delete negative comments on their instagram.

15 april 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Hi Ulrike,

Thank you for reaching out and sharing your experience with us. I’m truly sorry to hear that your order did not meet your expectations and that you felt our response was inadequate. Your feedback is incredibly important to us, and I want to assure you that we take these matters seriously.

I apologize for any confusion regarding the materials of our jewelry. Our pieces are made with genuine silver plating over brass, and we strive to provide accurate descriptions and quality products. It’s disappointing to learn that you felt the items you received did not match what was advertised.

Regarding the packaging, we do not use Chinese packaging, and I’d appreciate it if you could provide the details of your order so we can look into this further.

As for the earrings, we understand that you should receive a full refund for both the ring and the earrings if they did not meet your expectations. Please send us the details of your order (info@cutethingscommin.com) and any correspondence you had with our team, and I’ll personally ensure that this is addressed promptly.

We’re committed to improving our customer service and transparency, and your experience will help us achieve that. I appreciate your understanding and patience, and I look forward to hearing from you soon.

Best wishes,
CTC Team

Betygsatt 1 av 5 stjärnor

Not real silver

They had a pretty packaging as you can see, but the minute it touched water, it tarnished. They had the necklace listed as real silver, however that is not true. Feels very cheap. Please save your money if you like to buy real silver jewelry. This was a serious rip off and waste of $30 bucks.

22 juli 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Dear Chyria

I’m really sorry to hear about your experience, and I appreciate your honest feedback. We offer both sterling silver and silver-plated products, and while silver can oxidize when it comes into contact with water, it can often be cleaned to restore its original shine.

That said, I understand your disappointment if the necklace didn’t meet your expectations. We certainly don’t want you to feel that you wasted your money.

We’d love the chance to make this right. Please reach out to us directly, and we’ll be happy to process a return or refund. Your satisfaction is important to us, and we’re here to help.

Thank you again for bringing this to our attention.

Warm regards,
CTC Team

Betygsatt 3 av 5 stjärnor

Quality is ok

I was very skeptical about ordering from a shop that I only knew through their instagram account and what I can say is that you kind of get what you pay for. I bought two necklaces for 17.56€ each (20% off through a discount) which is not that much for a necklace if it’s really all that it claims. I still can’t judge if it’s going to tarnish or not but I’ll keep you updated. The product itself is made from relatively cheap metal but if you wear it it’s not strikingly obvious and I am happy with their unique design. As for the claims that their designs are just from Aliexpress I can confirm that some of them are on there but what is definitely a pro for this shop is that you a) definitely receive your product and b) it will be delivered within 10 days. Additionally on one necklace I could find an imprint of the shop but on the other I couldn’t. In conclusion I would say that the quality is ok, shipping and packaging were really good. It’s just depending on if you’re willing to pay this price or if you’d rather pay less but deal with the shenanigans of Aliexpress. I’m not sure if I’m going to order again but I’ll definitely cherish the pieces I already have since I’m just so in love with the designs

13 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam!!

Scam!!

All the 5 star reviews on here are clearly fake, the website doesn’t even sell engagement rings. All the jewellery I received was made from cheap metal and plastic. Do not trust them!!

10 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam Scam Scam

FInd a necklace you like? Left click it and google search the image and you will find the exact same one on aliepress or Shein for as little as £2.07. A complete scam

15 juni 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Feels really cheap

It costs £19 and it feels really cheap. Like I’m pretty sure everything is made of plastic.

Shipping was fast though and it did come in a lovely box but not worth it in my opinion. Wish I hadn’t got it in the first place. Gave 2 stars bc the shipping was ok.

5 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do NOT buy from here!!

This business is literally a dropshipping SCAM. You can find all their pieces on Aliexpress. Also, these 5 star reviews are fake (notice how they all have a similar format).

31 maj 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Hi,

I’m really sorry to hear that you feel this way, and I truly appreciate you bringing this to our attention. I want to address your concerns openly because transparency is really important to us.

While it’s true that we work with manufacturers from different places, including some who may also sell on platforms like AliExpress, all of our products are shipped from our own warehouse. We personally inspect and pack every order with care and attention to detail. We also produce our products and proudly feature our CTC logo to reflect our brand’s quality standards. Our team puts a lot of love into making sure everything is perfect before it reaches our customers because we genuinely care about the quality and your experience. However, if you’re not happy with your order, we completely understand and would love the opportunity to make it right. Feel free to reach out, and we’d be happy to process a return or refund for you.

As for the reviews, I understand how similar formats might raise concerns. If you have specific doubts or concerns, I’d be more than happy to look into them personally and make things right.

Thank you again for reaching out. We’re committed to improving and would love the chance to assist you further.

Warm regards,
CTC Team

Betygsatt 5 av 5 stjärnor

Best Selling Necklace Bundles

These bundles are a dream come true. They offer a combination of our most popular necklaces at a great value. Get multiple stunning pieces and elevate your style instantly. A must-buy!

4 maj 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Hi Mabel,

Thank you so much for your lovely feedback! We truly appreciate your support.

Much love.
CTC Team

Betygsatt 1 av 5 stjärnor

This website is a scam.

Do not buy from here. The company claims their jewellery is "full silver" and hence I thought the pricing of it being around $35 was fine. Received my items and it's clear that they are not full silver and instead some cheap metal. Did some research and found the exact same designs listed on Shein for $5. Not even sure if they'd tarnish in water or not.

11 maj 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Dear Lily,

I’m truly sorry to hear about your experience, and I really appreciate you taking the time to share this feedback with us. We want all of our customers to feel confident in their purchases, and I’d like to clarify a few things to address your concerns.

First, we stand by the quality of our jewelry, and I apologize if there was any confusion. Our pieces are made with silver-plated or sterling silver materials, depending on the product. However, if the items you received didn’t meet your expectations, I completely understand your frustration. We never want anyone to feel like they didn’t get the value they expected.

As for the designs, it’s true that some styles may appear on other platforms due to trends in jewelry, but we take great care to ensure our items are inspected for quality and shipped from our own warehouse. That said, if you're unsure about the materials or concerned about how they’ll hold up, please don’t hesitate to test them. And if you’re not happy with the outcome, we’d be more than happy to process a return or refund for you.

Again, I apologize for the inconvenience and I’m here to help however I can. Feel free to reach out if you'd like to proceed with a return or if you have any other questions.

Warm regards,
CTC Team

Betygsatt 1 av 5 stjärnor

scam : stolen from shein

stolen designs from shein, the pricing is way too high for the quality of the jewelry (2€ on shein, 20€+ on the website). avoid this at all costs, don't give money to scammers

19 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

it's a scam

it's a scam. Products say they are made entirely of silver but when I received them, it was clear they weren't. they're just reselling cheap jewelry from shein, etsy, etc...
I'm disappointed

20 februari 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Dear Anna,

I’m really sorry to hear that you’re disappointed with your order, and I appreciate you sharing your concerns with us. I want to address this directly because your trust is very important to us.

First, we take great pride in the quality of our products, and I’m truly sorry if the items you received didn’t meet your expectations. Our jewelry is crafted from either sterling silver or silver-plated materials, and I apologize if there was any confusion about that. We always aim to provide clear information on our product pages, and I will look into how we can improve that transparency.

Regarding your concerns about reselling, while some designs may look similar to pieces found on other platforms due to popular trends, we carefully select and inspect all of our items to ensure they meet our quality standards before shipping from our own warehouse.

That said, your satisfaction is our top priority. If you’re unhappy with your purchase, I’d be more than happy to process a return or refund for you. Please don’t hesitate to reach out, and we’ll take care of it as quickly as possible.

Thank you again for bringing this to our attention, and I hope we can make things right for you.

Warm regards,
CTC Team

Betygsatt 1 av 5 stjärnor

Scam

Scam, bad quality, it tarnished easily, chain links are weak
and they are reselling cheap items from ali express

17 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is pretty much a scam

Their support email is invalid and the worst part is the jewellery is low quality and mass-produced, found the same items being sold on Etsy in bundles for $10 (less than half the price they list on the website).

15 februari 2023
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Dear Catarina,

I’m really sorry to hear about your experience, and I sincerely appreciate you bringing this to our attention. We want all of our customers to feel satisfied, and it’s clear we’ve fallen short in your case.

First, I apologize for any issues with our support email. That shouldn’t have happened, and we’ll make sure it’s resolved immediately so that our customers can easily reach us. In the meantime, please feel free to contact us at info@cutethingscommin.com for any assistance you may need.

Regarding the jewelry, we do our best to offer unique, high-quality pieces, but I’m sorry to hear that the items didn’t meet your expectations. While similar designs may be available on other platforms, we stand by the fact that we carefully source and inspect our products before shipping them from our warehouse. That said, I completely understand your concern about pricing, and if you’re unhappy with your purchase, we’d be more than happy to offer a return or refund.

Your feedback is incredibly important to us, and we’ll work hard to ensure this doesn’t happen again. Please don’t hesitate to reach out, and we’ll be here to help.

Warm regards,
CTC Team

Betygsatt 1 av 5 stjärnor

Do not buy here

TO ALL THE PEOPLE WHO ARE THINKING ABOUT BUYING HERE: DON'T DO IT. It is a scam. You can find all the jewellery in other pages like aliexpress. In that websites you can buy the products for like 5 bucks. Is a scam because the prices of the products quintupled and they tell you is silver. OF COURSE IS NOT. Also you think you are paying for originals designs and they are not. The quality is so bad if you expect to receive silver/gold. (Sorry for my english I'm from Spain).

8 november 2022
Omdöme utan inbjudan
Logotyp för Cute Things Commin

Svar från Cute Things Commin

Dear Aitana,

Thank you for sharing your thoughts, and I’m genuinely sorry to hear about your experience. We take all feedback seriously, and I appreciate you reaching out.

I want to clarify that we sell high-quality sterling silver and gold-plated jewelry, and our products are definitely not of the same quality as the lower-priced items found on platforms like AliExpress. We have our own warehouse where we carefully pack each order with love and attention to detail. Additionally, we produce our own designs, which feature our logo tag to ensure authenticity.

While we work with various manufacturers, it’s true that some designs may also be available on other platforms, but we strive to maintain high standards for quality and customer service.

If you’re dissatisfied with your order, we can certainly offer you a return or refund. Your satisfaction is important to us, and we’re here to help.

Thank you again for your feedback, and please let us know if you have any further concerns.

Warm regards,
CTC Team

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