I have purchased several enamel jewellery pieces from Selenichast and was satisfied with their quality. I could not find these designs elsewhere. They were presented in nice cardboard boxes and delive... Se mer
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I have purchased several enamel jewellery pieces from Selenichast and was satisfied with their quality. I could not find these designs elsewhere. They were presented in nice cardboard boxes and delive... Se mer
Företaget har svarat
I never bought anything however upon browsing I saw the exact necklace I bought off either temu or shein (can't remember which) I got it for about 6 euro yet these are selling it for over 30 euro. Thi... Se mer
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2nd PURCHASE. First was fine. 2nd a disaster. Paid extra for expedited shipping for a $150 necklace. MM did NOT expedite the shipping -- slow way USPS. USPS called the address "undeliverable" an... Se mer
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+ I adore the jewelery they sell. It is as pretty as pictured. + Always some sort of sale, so keep track on the jewelery you like and you might get a better price + / - the charms are of good qua... Se mer
Selenichast, With the word Seleni, representing our bright moon in ancient greek, followed by the word Chast, encouraging purity, Selenichast exists to celebrate the beauty of nature. Together, We offer thoughtfully created jewelry pieces that empower you to be one with the natural world. Borrowing ideas from our greenery, our oceans and our wildlife, our mission is to help you embrace and to live in harmony with nature.
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I have purchased several enamel jewellery pieces from Selenichast and was satisfied with their quality. I could not find these designs elsewhere. They were presented in nice cardboard boxes and delivered within the expected time frame. I also previously purchased a mystery box and was disappointed that the item had scratches, but this was quickly and easily rectified by customer service offering a gift card if equivalent value.

Svar från selenichast.com
I love their style and the quality. It’s very good choice for a gift for my friend and family .

Svar från selenichast.com
The design of the jewerly is really nice, so much that attracted my attention online. But the materials are really cheap compared to the price. Not even 1 month after the purchase and the gold finish is already gone!

Svar från selenichast.com
Drop shipping scam. All their jewelry can be found of Ali Express, Shein, Temu, etc.
Edit: Your products can literally be found on wholesale websites for a fraction of the price you charge, and your products literally break due to being poorly made, but lol suuuuuuure go ahead and claim you aren't drop shippers. Clowns.

Svar från selenichast.com
been waiting over a month and still not a single thing heard back, tried calling them at 16267250474 DURING THEIR WORK HOURS and still haven’t heard shit.

Svar från selenichast.com
actually impressed with these earrings i got as a gift. the packaging was so nice i didn't even have to wrap them myself. definitely a win.
I never bought anything however upon browsing I saw the exact necklace I bought off either temu or shein (can't remember which) I got it for about 6 euro yet these are selling it for over 30 euro. This site has some beautiful things however this was enough to turn me off.

Svar från selenichast.com
Made my purchase during Black Friday. The parcel was marked as “shipped” two days later, but the tracking link sent to me led to a suspicious Chinese website showing no information at all. Checked on Royal Mail directly, status remained “We’re expecting it,” meaning they never received the parcel from the sender. Waited another two weeks. Still no update.(For comparison, I ordered items from another small retailer on the same day and received everything within a week as promised.)
Wrote my first enquiry email. Took them two days just to send me a useless reply telling me to contact Royal Mail to see if I can collect it myself to "speed things up.” How? How am I supposed to collect a parcel that they never received in the first place?
Wrote another email. After another two-day wait, they provided no explanation, no accountability, no timeline, just the same pointless “we’re following up and urging them.” They also refused to issue a refund. No promises, no deadlines, not even basic customer service. (And tracking status still showing expecting)
At this point, it feels like once they take your money, nothing else matters to them. Still no parcel, still no refund.
If you prefer donating money to scammers rather than to actual charities, go ahead and shop here.
[UPDATE - DEC 17th]
Raised a refund via PayPal and received it within two days. After the refund was issued, they told me I could keep the parcel and revise my review. Few days later, I eventually received the parcel - inside were only shattered paper and broken boxes. There were no necklaces or products of any kind. Delivery issue? Possibly. But how do you explain the complete absence of items and the deliberately assembled packaging? With the delays, lack of explanation, and what was ultimately delivered, my experience speaks for itself. I'm sharing this update for transparency.

Svar från selenichast.com
Selenichast has been very helpful.
I initially ordered some necklace and earrings for my other half, but then I later changed my mind and would like to cancel the order.
Their customer service team are very helpful and proceed the refund promptly.
If there are any given opportunities, I'd like to order from them again.
+ I adore the jewelery they sell. It is as pretty as pictured.
+ Always some sort of sale, so keep track on the jewelery you like and you might get a better price
+ / - the charms are of good quality. The necklace itself is decent, but can be switched out after the purchase.
- Long arrival time, it took 3 weeks and 1 day from I ordered until I got the package.
- The tracking number I had to write manually, as the link only brought me to the tracking site but didn't input the tracking number automatically.
I've always loved floral designs, and Selenichast does them beautifully. The nature-inspired pieces are delicate and exactly my style - I can't help but come back for more!
Shipping was super fast, arriving just in time for my trip. I wore the cute berry necklace while on vacation and it looked perfect with my outfits!
I ordered a ring from Selenichast in October, and the experience has been very disappointing. They used a delivery company called Ecoscooting that I had never heard of before, and the package was returned without ever being delivered to me.
Since then, I’ve been emailing Selenichast to request my refund. They do reply to messages, but the issue is that the refund is still not processed. Today is November 20, and I’ve been waiting far too long. Every time they tell me to “wait for the bank,” but nothing changes.
The combination of a problematic shipping company and a very slow refund process makes this experience completely unacceptable. Based on my experience, I’m never ordering anything from them ever again.

Svar från selenichast.com
My order arrived in the cutest little box and everything was packed with such care. Felt genuinely thoughtful, loved!
I ordered from this shop for the first time and I'm so happy! The necklace is lovely, feels solid and well-made, amd shipping was super quick. Everything was easy and pleasant.
I ordered some jewelleries and they all look just as beautiful as the pictures shown on their site. Beautifully packaged! Lovely! I will order again!
Les bijoux sont magnifiques. Temps de livraison un peu long mais je recommande !
Fast delivery and well-packed. The necklace arrived much earlier than I expected.
The order went smoothly up until the point of paying for my order. After that no-one answers the emails, no orders are being shipped and no explanations given. I think its obvious what a scam is. Please protect yourselves and do not buy from here.

Svar från selenichast.com
J'ai commandé un bracelet abeille avec tournesol pour mon mariage qui est sur le thème de l'abeille. Bracelet bien reçu bien emballé dans une boîte pour cette commande je ne suis pas déçu je reviendrai probablement sur le site.
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