Cruiseabout Narellan have been wonderful. The lovely Tarleah has helped our group and us as a couple with our travel arrangements. We have 3 trips booked through her and she is on the ball, super effi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were very happy with the help and efficiency of Kristie at Mermaid Waters QCentre. She looked at possible cheaper options when we couldn't afford the cruise from Fiji to Tahiti. We are feeling v... Se mer
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I wrote a review previously about serbice and after serbice. Since then I discovered my consultant was away on urgent family matters. They have since phoned me twice to reach out to me. I just wan... Se mer
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The ease of your systems making the booking Jessica O’Grady was outstanding she understood our needs and made the booking happen to our complete satisfaction Jessica is fantastic at customer servi... Se mer
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Företagsinformation
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Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktuppgifter
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Utmärkt
383 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The agent who we deal with
The agent who we deal with, Toral couldn’t be more helpful in organising our holidays, she is in regular contact with us from the time of booking until the end of our tour.
30 juni 2026
Svar från Cruiseabout
Having Toral in your corner from start to finish is something our clients really value. We're pleased she continues to deliver that for you every trip.
Amazing service.
23 juni 2026
Svar från Cruiseabout
David, thank you for taking the time to share this. We look forward to helping you plan your next cruise!
Well done Matthew and Amber of West Lakes Adelaide office.
Matthew of the Adelaide office was so efficient and helpful in our river cruise booking. He also informed Amber to assist us further, on his day off and monitored our booking when he returned, to ensure that all was in order!!
Thank you Matt and Amber - much appreciated!!
25 juni 2026
Svar från Cruiseabout
The way Matthew and Amber at our West Lakes Adelaide store worked together to keep your booking on track says a lot about the team there, Janice. We're really pleased it all came together for you.
Rebecca handled everything
Rebecca handled everything - all went smoothly.
Explained the payment process and it was all straight forward.
An excellent deal on a River cruise
26 juni 2026
Svar från Cruiseabout
River cruises have a lot of moving parts and we're pleased Rebecca kept everything clear and simple for you, David. Sounds like a great booking all round!
Quality Service and Promptness
Lovely Crij helped us again with booking flights to Montreal last week. The booking process was seamless.
25 juni 2026
Svar från Cruiseabout
Brigitte, Montreal is quite the destination to be heading to! We're glad Crij at our Whitford City store made the flights side of things feel effortless and we're pleased to have you back with us again.
Michele is so helpful,
Michele is so helpful,
We booked another cruise due to the way she handled our earlier booking.
25 juni 2026
Svar från Cruiseabout
Thank you Peter and Aileen. Two bookings in with Michele says it all. Looking forward to hearing how this next cruise goes!
Helpful and very friendly consultant.
18 juni 2026
Svar från Cruiseabout
Thanks Michael, we're glad your advisor was helpful and friendly. We appreciate your kind words!
Karen Tink was really helpful
Karen Tink was really helpful, ensuring things happened to secure our very last-minute booking happened even on her day away from the office. She was always prompt in responding to questions and providing detailed information.
21 juni 2026
Svar från Cruiseabout
Maryanne, that kind of commitment from Karen doesn't surprise us one bit. So glad everything came together in time for you. Hope you have a wonderful trip!
Rhiannon is a most impressive Travel…
Rhiannon is a most impressive Travel Consultant. She is professional, efficient and customer focused. A pleasure to deal with.
20 juni 2026
Svar från Cruiseabout
Bruce, thank you for taking the time to share this. Rhiannon is a real asset to the team and we're glad her care and expertise made such a good impression. Looking forward to helping you plan your next cruise!
Amazing Support
Trish from Cruiseabout has been so helpful during the booking process and genuinely wants to make the trip better. I am so excited for our upcoming trip. Thanks Trish!
17 juni 2026
Svar från Cruiseabout
Nicole, that excitement is the best part! Trish loves what she does and it clearly shows. Wishing you every wonderful moment of your upcoming trip.
Well Teresa was great but I am now sick…
Well Teresa was great but I am now sick of getting so many emails from your site I don’t need them only related to my cruise thank you
18 juni 2026
Svar från Cruiseabout
Merrian, we're glad Teresa looked after you so well. Your point about the emails is fair and we want to fix that for you. Please reach out to us directly and we'll make sure you only receive what's relevant to your cruise.
My travel agent Barbara Johnson was awesome
My travel agent Barbara Johnson was very knowledgeable and helpful.
17 juni 2026
Svar från Cruiseabout
Barbara's cruise knowledge is something her clients always appreciate. So pleased she could help you find the right fit. We hope you have a fantastic trip!
Svar från Cruiseabout
We are so happy to hear you enjoyed our service Anna!
The staff at Narellan are great
The staff at Narellan are great, helpful ,kind & knowledgeable. Always make us feel welcome & remember us & our preferences. They also work well together & back each other up. Always a pleasant experience. I cannot fault anything
16 juni 2026
Svar från Cruiseabout
Roma, the Narellan team will love hearing this. That sense of being known and remembered is exactly what we want every customer to feel when they walk through the door. Thank you for being such a loyal part of the Cruiseabout community!
Svar från Cruiseabout
We appreciate your kind words Diane. It's great to hear about your positive experience with Angie.
Bucket List Trip
We recently came back from a huge bucket list trip to Canada and Alaska. I can't speak highly enough of Toral Vora who helped us plan this trip. No question was too big or small she always came back to me prompty. I will definitely be booking more trips with Toral.
16 maj 2026
Omdöme utan inbjudan
Svar från Cruiseabout
A Canada and Alaska bucket list trip, what a journey to have ticked off! Toral will be thrilled to read this and we'll make sure she sees it. Whenever the next adventure starts taking shape, she'll be ready to help you plan it.
A very helpful young lady who was very…
A very helpful young lady who was very helpful and informative
13 juni 2026
Svar från Cruiseabout
Thank you, Pat. We're glad to hear your advisor provided such helpful and informative assistance.
Svar från Cruiseabout
We're glad you had such a positive experience with Craig from our Mornington store. Thank you for your kind words, Peter!
Teresa Tyler's service and knowledge is…
Teresa Tyler's service and knowledge is amazing:)
12 juni 2026
Svar från Cruiseabout
We're so happy hear you had such a positive experience with Teresa! Thank you for your kind words, Andrew.
Toral has booked 2 holidays for us nownow.
Toral has booked us 2 holidays now.
She is on top of everything and asks me all the right questions about any other extras that we may need.
Leaving for our largest trip ever this September and I'm sure all will be perfect.
Makes me feel safe that I can contact her while we travel as well.
11 juni 2026
Svar från Cruiseabout
Kim, September can't come soon enough! Toral clearly knows exactly what makes a trip work for you, and that continuity matters. Have a wonderful time on your biggest adventure yet.
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