Cruiseabout Narellan have been wonderful. The lovely Tarleah has helped our group and us as a couple with our travel arrangements. We have 3 trips booked through her and she is on the ball, super effi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were very happy with the help and efficiency of Kristie at Mermaid Waters QCentre. She looked at possible cheaper options when we couldn't afford the cruise from Fiji to Tahiti. We are feeling v... Se mer
Företaget har svarat
My husband and I and 2 couples recently booked a Mekong River Cruise with Kat at Cruiseabout for 2027. I would like to personally thank Kat for all her help and assistance and would like to recommend... Se mer
Företaget har svarat
I wrote a review previously about serbice and after serbice. Since then I discovered my consultant was away on urgent family matters. They have since phoned me twice to reach out to me. I just wan... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktuppgifter
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Utmärkt
382 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing communication
Amazing communication, and customer service, and their knowledge and experience for locations where I wanted to travel.
17 juli 2026
Svar från Cruiseabout
Knowing your destination inside out is what sets a great cruise advisor apart, Tracey. We're really pleased that expertise made a difference to your planning.
Posting today to say what Awesome Customer Service we received from Leila Gear @ Cruiseabout
Posting today to say what Excellent Customer service we have been receiving from our Travel Advisor Leila Gear from Cruiseabout.
We booked thru Cruiseabout for a Cruise to Iceland on the Sky Princess out of Southampton and assosciated flights.
Its all very exciting and coming up soon now.
One of the most pleasant and unexpected aspects of our booking has been our Dealings with our Travel Advisor, Leila Gear.
We count ourselves lucky that Leila is handling our booking .
Leila’s attentive level of Customer Service has exceeded our expectations in all aspects of her dealings with us .
Leila clearly loves and enjoys her job and dealing with people.
She is Knowledgeable, Professional, intelligent and downright pleasant to deal with
She is pro active in contacting us and we never need to chase her up, we trust her to be truly looking after our best interests
Leila has made our whole experience with Cruiseabout really easy ,pleasant and comfortable.
She truly is a great Ambassador for Cruiseabout.
Hope you can be so lucky as to have Leila allocated as your Travel advisor with Cruiseabout ! 😃
23 juli 2026
Omdöme utan inbjudan
Svar från Cruiseabout
Michael, thank you for taking the time to share this so thoughtfully. Leila brings real passion and expertise to every client she works with and it's clear that has made all the difference for your Iceland journey. We're proud to have her on our team and can't wait to hear how the Sky Princess delivers for you.
Miranda was excellent a credit to your…
Miranda was excellent a credit to your company, even when things didn’t go to plan Miranda work through it and got us the result we wanted.
19 juli 2026
Svar från Cruiseabout
Thank you for this, Craig. Miranda's ability to stay focused on getting the right outcome even when things get complicated is something we're really proud of. We'd love to make the next booking a five-star experience from start to finish.
Very helpful and friendly
Very helpful went out of their way to help with additional accommadation and flights
16 juli 2026
Svar från Cruiseabout
Mary, pulling together accommodation and flights alongside a cruise booking takes real know-how and we're glad our team went the extra mile to make it all work for you.
Affordable pricing and good customer service…
Affordable pricing and good customer service. Cara was very helpful with the bookings, helping to find room locations to suit us.
16 juli 2026
Svar från Cruiseabout
Doreen, finding the right cabin location is one of those details that can make a real difference to your cruise. We're glad Cara took the time to get that right for you.
Svar från Cruiseabout
Great to hear, Brandon. We know how important it is to get answers quickly when you're making cruise decisions.
I was given miss information
I was given miss information about the cruise package I only found out after I had paid the deposit about the cabin we would be getting and it seems to be happening to a few people here on this review page
15 juli 2026
Omdöme utan inbjudan
Svar från Cruiseabout
Sheila, we're sorry to hear your experience fell short of what was communicated and we take this seriously. We'd like to look into this for you directly so please reach out to us and our team will work with you to understand what happened and find the best path forward.
Michele was very helpful and…
Michele was very helpful and informative and couldn't do enough to make sure we got the best deal.
10 juli 2026
Svar från Cruiseabout
Going the extra mile to make sure you got the right outcome is exactly what we're here for, Todd. We're pleased it all came together for you.
Barbara was very very helpfull in…
Barbara was very very helpfull in regard to our requests. Very professional and nothing was to much trouble with very prompt replies.
10 juli 2026
Svar från Cruiseabout
Sharyn, responsiveness and a genuine willingness to help make such a difference when you're planning a cruise. We're really glad Barbara at our Carindale store delivered both for you.
The lady looking after our booking was…
The lady looking after our booking was very nice and rang back straight away to check some details
9 juli 2026
Svar från Cruiseabout
Getting the details right matters, Andrew. We're pleased our consultant followed up quickly to make sure everything was in order for you.
HE WAS VERYHELPFUL AND SORTED MY CRUISE…
HE WAS VERYHELPFUL AND SORTED MY CRUISE TRAVEL FAST
13 juli 2026
Omdöme utan inbjudan
Svar från Cruiseabout
Sharon, glad we could get everything sorted quickly for you. We hope you have a fantastic trip!
Aaron is great!
Dealing with Aaron is really good. He listens and gets to know us so his recommendations are spot on.
7 juli 2026
Svar från Cruiseabout
Joanne, finding the right cruise starts with really understanding what matters to you and it sounds like Aaron does exactly that. We're glad his recommendations have been hitting the mark.
Our Cruiseabout Consultant ensured we were able to book the perfect cruises
Our Cruiseabout Consultant ensured she fully understood what our cruise experience should look like and in a timely way identified just what we were looking for and completed our booking for us
26 juni 2026
Svar från Cruiseabout
Janet, finding the right cruise comes down to asking the right questions and really listening to the answers. Sounds like your advisor did exactly that. We hope the experience onboard matches the one you had booking it!
Svar från Cruiseabout
Nothing beats having someone in your corner who just gets it sorted, Janice. We're glad Bec made the whole process easy for you!
fantastic experiences
We always deal with Toral and she is knowledgeable, extremely profession and lovely to work with.
4 juli 2026
Svar från Cruiseabout
Mandy, real cruise knowledge paired with genuine care is exactly what we want every client to experience. We're glad Toral delivers that for you every time!
The Booking process was fairly smooth
The Booking process was fairly smooth. The staff were excellent in providing cruise information and options.
The only issue I had was that the quoted price changed over the weekend without any warning. $150pp. I felt that the quoted price should have been honored.
1 juli 2026
Svar från Cruiseabout
Joseph, we're glad the booking process and the information provided hit the mark. We understand how frustrating an unexpected price change can be and we'd welcome the chance to look into this further for you. Please reach out to us directly so we can understand what happened.
Our consultant kept us informed very…
Our consultant kept us informed very regular and had good ideas and options for us. we changed around a few times and she was always happy to accomodate
11 juni 2026
Svar från Cruiseabout
Thank you for your review, Pamela. Finding the right cruise sometimes takes a few tries and we're glad our consultant stayed patient and kept the ideas coming. We hope you have a wonderful trip!
Barbara was fantastic
Barbara was fantastic. Very knowledgeable and efficient. Can’t wait for our trip.
1 juli 2026
Svar från Cruiseabout
Ann, we're glad Barbara at our Carindale store could match you with the right cruise and make the whole process feel effortless. That excitement pre-trip is well earned!
Linda is professional and will assist my needs
Linda is professional, helpful and always willing to assist me with anything that I need
1 juli 2026
Svar från Cruiseabout
Every client deserves an advisor who genuinely listens and gets it right. We're pleased Linda delivers that for you consistently, Elvira.
The agent who we deal with
The agent who we deal with, Toral couldn’t be more helpful in organising our holidays, she is in regular contact with us from the time of booking until the end of our tour.
30 juni 2026
Svar från Cruiseabout
Having Toral in your corner from start to finish is something our clients really value. We're pleased she continues to deliver that for you every trip.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.