Cruiseabout Omdömen 193

TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is our first time using Cruiseabout. I was lucky enough to speak with Barbara she was very attentive and very helpful. We booked our cruise and after agreement of the price was informed a few... Se mer

Betygsatt 5 av 5 stjärnor

Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.... Se mer

Betygsatt 5 av 5 stjärnor

We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free. A special mention has to go to ou... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This is the first time I have booked a cruise It was such an incredible experience Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organiza... Se mer

Företaget har svarat

Företagsinformation

  1. Kryssningsresebyrå
  2. Kryssningsarrangör
  3. Resebyrå

Skrivet av företaget

Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very Professional

This is our first time using Cruiseabout.
I was lucky enough to speak with Barbara she was very attentive and very helpful.
We booked our cruise and after agreement of the price was informed a few days later of a promotion they had added to our booking with a nice saving.
We have dealt with similar companies which deal with cruises and have not had this level of professionalism before.
Hopefully this is the start of a ongoing experience using Cruiseabout and the awesome staff.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent value

Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.

15 april 2026
Betygsatt 5 av 5 stjärnor

A great experience

Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble for her. Thank you Michelle. Olga

9 april 2026
Logotyp för Cruiseabout

Svar från Cruiseabout

Thank you, Olga. What a wonderful reflection of Michelle's care. Clear advice, thorough follow-through, and always happy to help, that's exactly the experience every Cruiseabout customer deserves. We hope you have an incredible cruise ahead!

Betygsatt 5 av 5 stjärnor

EXCELLENT CUSTOMER SERVICE

I HAVE BEEN IN COMMUNICATION WITH CRAIG ANDERSON FOR A CRUISE AND IT WAS SO EASY TO TALK AND BOOK WITH HIM. THE PROCESS WAS SIMPLE AND CARE FREE

7 april 2026
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Svar från Cruiseabout

Thank you, Ged! Carefree and simple is exactly how booking a cruise should feel. Craig made what can feel like a big decision genuinely easy. We hope you have an amazing time on board!

Betygsatt 5 av 5 stjärnor
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Svar från Cruiseabout

Thank you, Judy! Mallory loves what she does and that comes through in every conversation. We hope you have a wonderful cruise ahead!

Betygsatt 5 av 5 stjärnor

All arranged by Sanna

All arranged by Sanna, she was extremely helpful, everything was arranged professionally and seamlessly.

7 april 2026
Logotyp för Cruiseabout

Svar från Cruiseabout

Professionally and seamlessly. That's exactly the standard Sanna holds herself to. Really glad it came through so clearly, Craig. Enjoy your cruise!

Betygsatt 5 av 5 stjärnor

First Time Cruising…

This is the first time I have booked a cruise
It was such an incredible experience
Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organization for the application for travel insurance
Toral took all the work and worry away from me. I can't thank Toral enough.

3 april 2026
Logotyp för Cruiseabout

Svar från Cruiseabout

Flights, hotels, travel insurance and the cruise itself. Toral handled it all so Vicki didn't have to worry about a thing. We're so glad it made your first experience feel effortless. Here's to many more to come!

Betygsatt 5 av 5 stjärnor

Great service

Great service Answered phone quickly from an office at mermaid beach and discussed what our budget was and where and when we wanted to cruise

2 april 2026
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Svar från Cruiseabout

A quick answer and a real conversation about what you actually want from your cruise. That's exactly how our Mermaid Beach team approaches every call, Julie. We hope you find the perfect cruise for you!

Betygsatt 5 av 5 stjärnor

Fantastic Customer Service from Cruiseabout - wouldn't use anyone else!

We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free.
A special mention has to go to our travel agent Debs, who was absolutely wonderful. We’ve used her before and once again she went above and beyond - knowledgeable, responsive, and genuinely invested in making sure everything was just right for us. It’s so reassuring to work with someone you trust and who takes the time to understand what you’re looking for.
We wouldn’t hesitate to recommend Cruiseabout, especially if you’re lucky enough to work with Debs. We’ll definitely be using their services again!

2 april 2026
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Svar från Cruiseabout

Lisa, this is wonderful to read. Debs builds that kind of trust by genuinely taking the time to understand what each customer needs and it clearly shows. We're so glad to have you back and we can't wait to help you plan the next one!

Betygsatt 5 av 5 stjärnor

Excellent Consultant - Leila Gear

I found our consultant so helpful and excellent for organising our cruise. The price was also highly competitive. Nothing was too much trouble and an optional insurance quote was provided in case we needed it.

2 april 2026
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Svar från Cruiseabout

Cortina, really glad Leila could make the whole process feel straightforward. Going the extra mile on things like insurance options is exactly what our advisors are here for. We hope you have a wonderful cruise!

Betygsatt 5 av 5 stjärnor

Very friendly polite and professional…

Very friendly polite and professional agent. He listened well to our needs and preferences and patiently went about sourcing the correct solution

1 april 2026
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Svar från Cruiseabout

Peter, listening carefully and finding the right fit is exactly what our advisors are trained to do. Really glad that came through for you.

Betygsatt 5 av 5 stjärnor

Our agent was amazing

Our agent, Mandy, has been amazing, providing timely and useful advice throughout the process.

1 april 2026
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Svar från Cruiseabout

Rolly, timely and genuinely useful advice throughout the booking process is exactly the standard Mandy sets for every customer. We're delighted you had that experience.

Betygsatt 5 av 5 stjärnor

Aaron was very professional &…

Aaron was very professional & diligently followed up on all my questions.. frankly his service was excellent.

30 mars 2026
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Svar från Cruiseabout

Richard, Aaron's diligence and professionalism are exactly the qualities that make the difference when booking a cruise. We're delighted you experienced that firsthand.

Betygsatt 4 av 5 stjärnor

It was easy and quick but maybe wait…

It was easy and quick but maybe wait till we have had the cruise and I'll tell you how good you were

25 mars 2026
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Svar från Cruiseabout

Thanks Paul! Easy and quick is exactly what we're going for, the best part of booking with us is that the experience doesn't stop there. Your Cruise Advisor will be with you every step of the way before you sail, and we can't wait to hear all about it when you're back. Bon voyage!

Betygsatt 5 av 5 stjärnor

My cruise manager Aaron is wonderful

My cruise manager Aaron is wonderful, very helpful, answers the phone straight away and makes me feel like he is doing everything he can for me, I am happy to be dealing with a nice guy like him

24 mars 2026
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Svar från Cruiseabout

Thank you for your lovely feedback, Wendy. We’re so pleased to hear Aaron has been so helpful, responsive and supportive - making you feel well looked after every step of the way.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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