Very simple set up, management and tracking of the project. The tools for using links to social media, and QR codes for the project also really helpful. Any questions I had, were usually answered quic... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Crowdfunder has been a great experience so far! My campaign is still live, but the help I have received from the team - and their colleagues at Sport England - has been exemplary! As this is my first... Se mer
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It was a great experience. Crowdfunding is a wonderful way to help people bring their ideas to life and finish their projects. It gives creators the support they need and allows others to contribute... Se mer
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everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Se mer
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Företagsinformation
- Välgörenhetsorganisation
- också i
- Donationscenter
- Förening eller organisation
- Samarbetsplattform på nätet
Skrivet av företaget
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Kontaktuppgifter
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Storbritannien
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Public access to UK
31 augusti 2025
Omdöme utan inbjudan
Svar från Crowdfunder UK
Thanks for leaving your kind review!
Kind regards,
Crowdfunder Support Team
Great basic functioning, poor transparency around donation to the platform itself.
The platform worked well for the most part but a considerable issue for us was the high percentage automatically set for the donation to the platform (much higher than other similar platforms we have used) and the purposeful lack of transparency about how to change or even remove this. We had lots of complaints from our supporters about this issue.
8 augusti 2025
Svar från Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
Please be assured that tipping is completely optional on Crowdfunder during the checkout process. You can either use the slider to adjust the amount or click 'Enter custom amount' to type in your chosen tip amount, including £0.
The tip is used by Crowdfunder so that we can help more projects. We do not charge platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
If you have any further questions about this please don't hesitate to reach out to support.
Warm regards,
Crowdfunder Customer Support
Clear communication throughout the…
Clear communication throughout the experience. Will definitely use it again
15 augusti 2025
Svar från Crowdfunder UK
Hello David,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to help you fundraise!
Best wishes,
Crowdfunder Support
How Crowdfunder can help sports clubs
we hadn't used Crowdfunder before and it helped us both to raise additional funds and to promote what we are doing
5 augusti 2025
Svar från Crowdfunder UK
Hello Sally,
We are so pleased to hear Crowdfunder has enabled you to raise additional funds for your sports club.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Easy to navigate and takes away the…
Easy to navigate and takes away the administration
10 augusti 2025
Svar från Crowdfunder UK
Hello Anya,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
People sponsoring my charity should not be asked to tip with a large % as default
I liked to ease of setting up the page and the communication and prompt payments.
I really disliked the slider that suggested £40 as a starting donation point and even more the tip slider that set the tip at 20%, didn’t slide to 0 and required an extra click in order not to tip. Crowdfunder was receiving a small % already of what I raised so this was unexpected.
9 augusti 2025
Svar från Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
Please be assured that tipping is completely optional on Crowdfunder during the checkout process. You can either use the slider to adjust the amount or click 'Enter custom amount' to type in your chosen tip amount, including £0.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
If you have any further questions about this please don't hesitate to reach out to support.
Warm regards,
Crowdfunder Customer Support
Couldn't have reached our goal without Crowdfunder.
Easy to use, helpful, and we couldn't have remotely reached our goal without it.
9 augusti 2025
Svar från Crowdfunder UK
Hello Brian,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you on future Crowdfunders!
Best wishes,
Crowdfunder Support
Svar från Crowdfunder UK
Hello Peter,
That's wonderful to hear, so thank you for the kind words!
Quick support is a key part of our mission to help good causes like yours succeed. When you are ready to Crowdfund again in the future please don't hesitate to head to our website www.crowdfunder.co.uk
If there is anything you need in the meantime please don't hesitate to get in touch.
Best wishes,
Crowdfunder Support
Svar från Crowdfunder UK
Hello Anya,
Thanks so much for taking the time to leave a review of Crowdfunder.
We are happy you've found the platform easy to understand and use.
We look forward to helping you Crowdfund again in the future.
Wishing you the best of luck!
Crowdfunder Customer Support
Easy to use platform
Easy to use platform. Lots of great help and advice to get you going.
31 juli 2025
Svar från Crowdfunder UK
Hello,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Easy to use and provided a way for us…
Easy to use and provided a way for us to collectively fundraise - making it easy for people to pay online.
18 juli 2025
Svar från Crowdfunder UK
Hello Annie,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Pretty much what it says on the tin (but better!)
Pretty much what it says on the tin. This is the way to crowdfund a UK project. Good tools, good service, good handholding when you need it, good info, the platform gives you what you need. And actually, it's all a bit easier and nicer than "good this, good that". So yep, it was better than good :)
18 juli 2025
Svar från Crowdfunder UK
Hello Ben,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Efficient release of funds A*
Robust online crowd funding platform with great links to match funding organisations.
very thorough in setting up and quick payments at the end of projects.
6 juli 2025
Svar från Crowdfunder UK
Hello Swale Community Care Project,
Thank you so much for your feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know you've found the set up and payout process easy to navigate for your crowdfunding project.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
We hope to help you fundraise again in future!
Best wishes,
Crowdfunder Support
Great experience
The videos and support were very helpful, as were the tutorial meetings. The process of setting up the page was straightforward and we had quick answers to our queries
More flexibility over target dates would be helpful as we had a specific date that ran passed the 12 week maximum
16 juli 2025
Svar från Crowdfunder UK
Hello Phil,
Thank you so much for your feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our customer support team and live online webinars have made a difference, and your kind words mean a lot to the team.
In future please get in touch with us if you'd like to extend your project beyond the general 12-week maximum, as we do have two options available:
1. Start Payouts and Extend to Your Chosen Date
2. Switch your project to 'Always On'
If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you in the future.
Best wishes,
Crowdfunder Support
You charge far too much commission
You charge far too much commission. Having spoken to many members or supporters of our club, they have said they refuse to support our cause through crowdfunder as they believe the charges you cream off are despicable.
14 juli 2025
Svar från Crowdfunder UK
Hello Ian,
Thanks for taking the time to leave your feedback and comments.
Crowdfunder do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to make a voluntary tip to the platform.
When making a pledge or donation, supporters have the option to leave Crowdfunder a tip. They can choose how much or how little to give, or if to tip at all by using the slider to adjust the percentage or by entering a 'custom amount'.
Any tips are used by Crowdfunder so that we can help more projects. It's through voluntary tips that we can break even and can cover our staff costs.
You can read all about our fees and optional tipping here: https://www.crowdfunder.co.uk/fees
We hope that you will continue to use Crowdfunder in the future.
Kind regards,
Crowdfunder Customer Support
Svar från Crowdfunder UK
Hello,
Thanks so much for taking the time to leave a review of Crowdfunder.
We are happy to have been of help to you, if you need any support then please email our support team.
Wishing you all the best of luck!
Crowdfunder Customer Support
a great model with matchfunding abilities
This was a very successful model for us, particularly with the extra funding+ which allowed matchfunding and support.
11 juli 2025
Svar från Crowdfunder UK
Hello Josie,
Thanks so much for your fabulous review of the Crowdfunder platform, we are so pleased to hear about your success!
We're delighted to hear you've found Crowdfunder easy to use and were able to utilise the extra funding options available to you. Extra+ funding has unleashed millions of pounds worth of extra funding that really boosts the projects on our platform.
We hope to help you Crowdfund again in the future!
Wishing you all the best,
The CrowdFunder Support Team
Torbay Deaf Chrity
We are a small charity which doesn’t have very much support to reach out to tht public. We are grateful to Crowdfunder in helping with publicity and support.
12 juli 2025
Svar från Crowdfunder UK
Hello,
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your positive experience with us.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Very disappointed using Crowdfunder
Very disappointed using Crowdfunder . They charge donators a ‘voluntary’ 10% of donation and the charge for ‘transaction fees. ‘ from the money donated . Poor I would advise using other platform as this feels a bit wrong .
12 juli 2025
Omdöme utan inbjudan
Svar från Crowdfunder UK
Hello Colin,
Thanks for getting in touch, we're sorry to hear of your disappointment.
When making a pledge or donation, supporters have the option to leave Crowdfunder a tip. They can choose how much or how little to give, or if to tip at all by using the slider to adjust the percentage or by entering a 'custom amount'.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
We hope that you will continue to use Crowdfunder in the future.
Kind regards,
Crowdfunder Customer Support
A very good process
The while process, from start to finish, was dealt with by Emma, in a most welcoming manner. It was definitely a first of this sort for me, and I would recommend Crowdfunder for sure.
Thank you.
10 juli 2025
Svar från Crowdfunder UK
Hello, Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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