The bike was delivered very quickly and was easy to put together. I had an issue with the charger so contacted service support. I had an instant response from Lola who couldn't have been more helpful... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bike what I order first disappear during transport , not crazybirdbike fault, but. They resend very fast another, amazing customer service, they very helpful, going in and back to work is just perfect... Se mer
Over all quite good, BUT!, the let down was a scraped front wheel and the rear carrier bolts were cross threaded, fender rods bent, alloy pedals listed got plastic, possibly just a Friday afternoon bu... Se mer
I've had the bike, Crazybird Jumper, for three months now and it has been a reliable daily commute. I ride 8 miles each way and charge the bike every three days. It has good power up the hills whe... Se mer
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Great bikes
Great bikes, delivered when said.
Back up from Lola was excellent.
Really impressed.
Excellent service
Customer service are amazing cannot fault whatsoever. Very quick responding and sorted my issues out straight away. Love the bike looks great rides great and a bargain for the price. Definitely recommend.
Great value for money and excellent communications.
I recently purchased the Crazy Bird Jumper e-bike and I can honestly say it has been one of the best buying experiences I’ve had in the e-bike market.
First, the bike itself is fantastic. The build quality is excellent, everything feels solid and well-engineered, and it performs exactly as advertised. For the price, the value for money is outstanding. Having bought several e-bikes from different companies over the past few years, I feel confident saying that the Crazy Bird Jumper offers a level of quality and performance that competes with bikes costing significantly more.
What really sets this company apart, however, is their customer service and communication. From the moment I placed the order, their team kept me regularly updated about the delivery timeline with proactive messages and clear, accurate information. Every update was exactly in line with what actually happened, which gave me a lot of confidence in their integrity and professionalism.
A special mention goes to Lola from the support team, who was incredibly helpful throughout the process. She was polite, responsive, and quick to assist whenever I had a question. It’s rare to find support staff who combine efficiency with genuine friendliness, and she really made the whole experience smooth and reassuring.
I’ve ordered several e-bikes from various companies over the last few years, and I can honestly say that this team sets the standard for how things should be done. Excellent product, exceptional communication, and truly first-class customer service.
Highly recommended.
I had to cancel a part and order…
I had to cancel a part and order another. The customer service by Lola was exceptional. The bike is top quality, and I will not go anywhere else to buy my bikes!!
Masterpiece ;)
Very nice quality bikecycle, i'm very satisfied didn't expect for that price.
Awsome ;)
LOVE this bike
The bike arrived well packaged and in good time. I’m terrible at following instructions but it took me only around 45 minutes of slowly putting the bike together. It was easy. Customer service was fantastic in further helping me to figure out hold to fold/unfold it. It fits neatly in the boot of my car, where it will live as I’ve a teeny flat.
Riding it is so much fun, it feels sturdy and steady, easily smoothing out the bumpy country side road I took it down.
Will definitely love this bike and will recommend to friends and family.
Great experience buying a bike from crazybird
I recently got the CU2 e-bike from crazybird and couldn't be happier. I made the difficult choice to sell my car and replace it with a bike to help manage my finances and what a great decision it was.
So far the bike has been a joy to ride and will be even more enjoyable when the weather is nicer here in the UK.
Being a very short person it's also a bit hard to find a bike small enough for me but the CU2 is a great size and very manageable for me (I'm 5ft).
I'd also like to mention crazybird's customer service. Lola is always extremely helpful and quick to respond to any queries, and I had several queries before deciding to purchase the bike.
If you're thinking of purchasing a bike from crazybird I'd say go for it 🙂
Good quality and value for money.
I just bought a Seta and so far I am very impressed with it. The bike appears to be very well made and robust, although it is also very heavy, so would not be suitable for most people to carry upstairs for example. You don't really notice the weight when riding around and it certainly has plenty of power and range. The spec is also very good for the price point, especially compared to what is available in Halfords or Decathlon. I paid £779 as it was on offer and with a £20 voucher code for new customers applied. The bike is easy and comfortable to ride, and is just the right size for me, I'm 5'11" but very small riders may find it too large for them. My delivery took slightly longer than expected, but this wasn't really a problem, and communication with customer service via their web form/email regarding this was fine. I also asked for instructions for the control panel as I couldn't find mine, and this was handled almost immediately. The bike was easy enough to assemble ony own with the tools provided. Overall, I'm very pleased with this bike, it is great value for money and I would definitely recommend to others, it's a quality product and excellent value for money.
The customer service is very good and…
The customer service is very good and active thank you crazybird
I bought my Seta about 18 months ago to…
I bought my Seta about 18 months ago to keep up with my wife who had bought an expensive Dutch model a few months prior. Apart from a puncture I've now covered 1,800 trouble free miles. I'm mid sixties and fat but can comfortably ride 25 to 40 miles in an afternoon without suffering too much. Whilst heavy the Seta is well built and the battery has been reliable. Now thinking about cycling holidays which I would never have considered two years ago! A list of UK approved service agents would be the icing on the cake - take note Crazybird.
Unfortunately had to cancel an order…
Unfortunately had to cancel an order with Crazybird. Excellent customer service from Lola, could not do enough to help.
I was delighted with my bike
I was delighted with my bike. And the after service was excellent
Ordered 2 Seta bikes for myself &…
Ordered 2 Seta bikes for myself & husband and are really pleased with them and the customer service were so helpful and replied quickly .
The video showing how to put together was a great help .
They’re very sturdy bikes and comfortable to ride. Having that extra power on hills etc is great , we love our new bikes and would highly recommend 😁
Absolutely great bikes
Absolutely great bikes, i have two Jumpers, what's let me down this time is, the carrier giving different delivery dates, but mostly my latest bike doesn't stay in 3rd gear, I have messaged via the website and still haven't got a reply asking how to do the adjustment myself or my local cycle shop wants £25 to do a job that should have been done and checked before delivery. The UK support is very responsive and subsequently right up to delivery, so no disappointment there, I'm not knocking this company as the products are great value for the price and i would buy again. My original Jumper has nearly 4500 miles on it now, I've only replaced brake pads and tyres once, all the testimonials I have read agree these are superb bikes.
Edit: after finding a video that specifically shows this bikes derailleur I have adjusted it so I have now all the gears, the manufacturer did message me regarding this issue, so I have no issues recommending this company, and would definitely buy a Crazybird again.
My dad loves his bike says they great…
My dad loves his bike says they great for the money really enjoying getting around with hith health struggles he didnt think he would ride again but is able too with confidence great too see him happy again on 2 wheels!
Excellent bike
First impressions of this bike is 10/10. Rides so smooth and absolutely love it. Also great customer service. Highly recommended
I watched the videos on YouTube on this…
I watched the videos on YouTube on this bike and decided to take a chance and wow glad I did. It’s a real cracking piece of kit and for the price unbelievable. I must honestly give a fantastic thank you to Lola in customer service who has been amazing and couldn’t do enough to help. Overall a fantastic experience thank you.
Carnt thank this company enough for…
Carnt thank this company enough for there great services and delivery times,
Realy nice bike and great quality
Very easy to put together
Rides and goes like a dream weather your peddling or just using the throttle
Would nice to see more accessory of a moden type
Just purchased the crazy bird jumper…
Just purchased the crazy bird jumper step through in white , arrived on the date specified excellent packaging and easy to assemble purchased this one after my other E bike was stolen communication with the company has been excellent thanks to Lola Hayes these bikes are excellent value for money if your looking for a great looking e bike with high spec then the jumper is for you .
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