Severe communication failures and poor service. I am highly disappointed with the level of service provided. Reaching this business is incredibly difficult; phone calls go unanswered, and email respo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought the Logan seat direct from company .arrived within 48 hours and is exactly what we wanted . The only observation is that the buckle, whilst fine, feels less solid and is slightly less easy to h... Se mer
I ordered a Neo I-size booster seat from Cozy n Safe and it was delivered very quickly despite me living in a really rural area. The booster seat is exactly as it looked online and my child says it is... Se mer
Solid safe & adaptable child car seat, I wish I'd bought this from the beginning, it would have saved me a fortune without compromising on safety. Absolute bargain price & sporty design. Extra set o... Se mer
Företagsinformation
Skrivet av företaget
Cozy N Safe is a multi-award-winning British car seat manufacturer with our own manufacturing site and strong supply chain. Created in 2006 in the Midlands, in the heart of the UK by two business owners.
Kontaktuppgifter
136 oxford street, WV14 7DP, Bilston, Storbritannien
- +44 (0) 1902 494 905
- enq@cozynsafe.com
- cozynsafe.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service ordered and goods…
Excellent service ordered and goods arrived the next day. Update on delivery too. Very happy with the product too.
Solid safe & adaptable child car seat
Solid safe & adaptable child car seat, I wish I'd bought this from the beginning, it would have saved me a fortune without compromising on safety.
Absolute bargain price & sporty design.
Extra set of covers Inc free, fabulous quality.
Easy to install and put baby in
Easy to install and put baby in - only issue was the top tether strap when you have to pull it so clip turns green not very clear and can’t get it to stay green
Got a Morgan car seat from them missing…
Got a Morgan car seat from them missing new born insert. Contacted customer service by email and phone no response from any. Avoid at all cost poor customer service and don't respond to phone calls or emails
quick delivery, robust seat
I bought this car seat for a grandchild. Very quick delivery, well packaged. The seat is robust and easy to use - not yet tested by the child! it will be great being able to use it for a number of years ahead.
Very prompt delivery …
Ordered a car seat and got it delivered the next day very promptly. Car seat is fantastic, easy fitting and very secure and easy to manoeuvre. Would definitely recommend this company we have now used this company twice now and highly recommend.
As described, perfect
Quick and easy delivery, instructions followed for delivery. excellent item just as described. Easy to install, perfect for my grandson. 360 swivel works perfect with the teather attached and easy to use.
Good price ,free delivery easy to order…
Good price ,free delivery easy to order ,good safety product
Quick delivery thank you
The seat does not sit properly on my…
The seat does not sit properly on my bmw back seat there is a big gap underneath the seat
Great affordable car chair for kids of…
Great affordable car chair for kids of age 2 onwards
The package was left outside
The package was left outside, in the rain, not in my safe place and in full view of a main road. Not acceptable.
Poor service. Hopeless.
Ordered on 14th. and very slow delivery. Finally supposed to be have been delivered by Yodel on 23rd. They say they delivered but we have not received it and their tracking no longer shows it exists. Hopeless.
Superb service and communication
Superb service and communication. By doing interventions they allowed me to
Order out of stock items, which were then delivered within a couple of weeks. Quality product, great prices and outstanding people.
Insane quality and service at such a cheap price.
Took the plunge to buy their rotating car seat as it was over £140+ cheaper than the Cosatto equivalent.
I ordered this after 5PM on the business Christmas month and it came next day with free tracked delivery.
Do not regret it one bit, car seat is amazing and my 8 month son loves it. My 8 month is a very big baby (96% percentile!) and its perfect and spacious for him- comfortable and falls asleep easily on long enough journeys.
I normally don't write reviews but this company deserves it, I genuinely can't believe I got this quality of service and product for less than half the price of what a high street brand would cost me.
So thanks guys, I will definitely be recommending this to all my fellow mothers & fathers.
Easy online purchase
Easy online purchase. Quick delivery by courier. Seat installed easily into car and tall 6 yr-old is comfortable in the seat
Great quality versatile car seat
Delivery next day, product does everything expected and great value for money
DPD failed to deliver my item within…
DPD failed to deliver my item within the allocated windows on two occasions and have returned it to sender. I am still without it despite ordering over 7 days ago so I have no idea how good the product is. When DPD told me they were returning to sender I messaged Cozy n Safe to express my dissatisfaction, but I have not received a reply.
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